BPO Jobs in Detroit, MI

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1 - 13 of 13 Jobs

Helpdesk Technician I

Stefanini

•

Southfield, Michigan, USA

Contract

This is a two month, temporary position with the possibility of extension beyond the two months. Individuals will be required to be on-site for the duration of the two months, and open availability from 7am-9pm is required. Job Responsibilities: Provide technical end-user support via telephone.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls.Working in a higher education call
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Posted 4 days ago | Updated moments ago

Field Services Team Leader I

Stefanini

•

Auburn Hills, Michigan, USA

Full-time

Who we are For 37+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet o
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Posted 45 days ago | Updated moments ago

Power Apps & Power Automate Developer

ChaTeck Incorporated

•

Remote or Austin, Texas, USA

Third Party, Contract

Job Title: Power Apps & Power Automate Developer Location: Remote (US) Why Join Us: Be part of a high-visibility digital transformation initiative. Gain hands-on experience with Microsoft's Power Platform. Collaborative work culture with strong process-driven execution. Competitive salary and growth opportunities. Overview: We are seeking a Power Platform Developer to support a strategic BPO process automation initiative for one of our professional services clients. The ideal candidate will hav
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Posted 23 hours ago

Need NICE CXone IVR Lead Developer- remote

SRS Consulting Inc

•

Remote

Contract, Third Party

Need NICE CXone IVR Lead Developer remote Long term Contract ESSENTIAL FUNCTION Collaboration and partner / customer management - 45%Work directly with stakeholders & customers across multiple call-centers.Serve as a central point of contact with BPO partners for all data, reporting, and user needs.Troubleshoot customer issues and provide resolution options and ongoing support to solve issues in the CCaaS quickly. Application Program Interfaces - 15%Designing omni-channel call flows and integr
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Posted 22 hours ago

Helpdesk Technician I

Stefanini

•

Remote

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this clas
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Posted 4 days ago | Updated moments ago

Sr. CCaaS Engineer

Sysazzle

•

Remote

Contract

Title: Sr. CCaaS Engineer Duration: 12 Months contract Location: Denver, CO, 80202(Remote) Description: The CCaaS (Call Center as a Service) Sr Analyst is a technical lead role working with cross-functional departments and multiple call centers to implement and support complex contact center solutions. This role work with cross-functional departments and multiple call centers to implement and support contact center solutions. The Senior Analyst will build, scale, and maintain the platform while
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Posted 4 days ago

Customer Service Analysts/Contact Center Support - Only W2

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually.Closed workspace (any room that can be closed by a door, office, bedroom, etc.)No shared living spaces unless living aloneIf the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.)Highspeed Internet verification (screenshot of bandwidth, Fi
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Posted 9 days ago | Updated 3 days ago

Remote-Customer Service Analysts/Contact Center Support-CH

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 3 days ago | Updated 2 days ago

Bilingual Helpdesk Technician - French Canadian

Stefanini

•

Remote or Toronto, Kansas, USA

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of
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Posted 47 days ago | Updated moments ago

Trilingual Helpdesk Technician I - Portuguese, Spanish, English

Stefanini

•

Remote

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of
Easy Apply
Posted 17 days ago | Updated moments ago

Sr. CCaaS Engineer

Talent Glide

•

Remote

Contract

Job Description: Role - Sr. CCaaS Engineer US Remote. Any USA Time Zones are acceptable Only on W2 6+ Months (Possible extension) The candidate would (ideally) have experience with the NICE CXone / InContact CCaaS Platform. The CCaaS (Call Center as a Service) Sr Analyst is a technical lead role working with cross-functional departments and multiple call centers to implement and support complex contact center solutions. This role work with cross-functional departments and multiple call centers
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Posted 1 day ago

SAP S/4 HANA Solution Architect(100% Remote)

4A-Consulting

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Remote

Full-time

Role Summary: The SAP S/4HANA Solution Architect is a highly skilled professional with strong SAP leadership abilities. They evaluate business requirements and design integrated solutions for SAP customers, aligning and orchestrating company business processes with SAP S/4HANA capabilities. They play a crucial role in leading technical discussions, translating complex SAP concepts for non-technical stakeholders, and guiding clients through project scoping and delivery to ensure successful implem
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Posted 3 days ago

Senior Payroll Analyst

SGS Consulting

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Remote

Contract

Job Title: Senior Analyst, Payroll Duration: 06 Months+ (Possible Extension) Location: 100% Remote Schedule: Business Hours Job Description: Years of Experience: 5 or more experience as a payroll analyst, UKG experience is highly preferred. Job Overview: Senior Analyst Payroll in Global Business Services is a professional responsible for processing and/or overseeing processing of payroll by the vendor for the assigned region. They oversee the process and systems, ensure payroll processing timeli