Call center Jobs in Virginia

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Instructional Designer

Mavensoft Technologies, LLC

Richmond, Virginia, USA

Contract

Role: Instructional Designer Duration: 10 months Location: Primarily Onsite - Richmond, VA We are seeking an experienced Instructional Designer to develop and implement a comprehensive training program for our client,. The ideal candidate will design instructional materials, e-learning modules, interactive guides, and scenario-based training to support end-user readiness. This individual will also be responsible for developing assessment tools and KPIs to measure training effectiveness while e

Acqueon Dialer Technical Product Owner

HAN IT Staffing Inc.

Remote

Third Party, Contract

Role : Technical Product Owner with Acqueon Dialer Location : NYC,NY (Remote) Type of Hire - Contract/ C2H : Contract to Hire Position requirements (Remote/ Hybrid/Fully onsite) :Remote Roles and Responsibility (JD) Looking for a seasoned Product Owner that is familiar with auto-dialer campaign management. The individual needs to lead effort independently, work effectively with a scrum team using agile methodology and well as have the ability to work across teams.The product owner must colla

Intake Care Senior Representative

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Intake Care Senior Representative. This is a 06+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-71658 Pay Range: $19 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: The primary responsibility

Lexis Nexis Product Owner (W2 Contract)

Rivi Consulting Group

Remote

Contract

The role requires technical experience in security. Serve as a linchpin between LexisNexis vendor and internal Healthfirst / CDE delivery teamsExpertise in digital and security domains specifically ability to think through workflows related to implementation of Lexis Nexis security features on Mobile, Portal and Call center experiencesIndividual will help define product strategy / customer experience for Lexis NexisExpertise in Scaled Agile and can write both technical and customer experience fe

Corporate Help Desk Support

Kforce Technology Staffing

Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Corporate Help Desk Support who will work with Health insurance/Benefits, Payroll, Onboarding, Human Resources and Time Entry. This role requires strong communication skills (verbal/written/interpersonal). REQUIREMENTS: * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote w

Data Scientist NLP/ML

Stellar IT Solutions

Remote or San Antonio, Texas, USA

Full-time, Part-time, Third Party, Contract

Job Title: Data Scientist NLP/ML Interview: Virtual Job Duration: 6+ Months Job Location: Remote Job Description: We are seeking an experienced NLP Data Scientist to support a cutting-edge AI/ML initiative focused on analyzing and enhancing call center transcript data within the insurance domain. This role will involve building and optimizing NLP models to flag compliance issues, extract insights, and deliver automated coaching recommendations for customer service teams. Key Responsibilities

Data Analyst

Cardinal Health

Remote

Full-time

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. O

Service Desk I

Apex Systems

Winchester, Virginia, USA

Full-time

Job#: 2070496 Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide customers with a service-oriented, single point of contact within ETS for issue resolution and request ful

Service Desk I

Apex Systems

Vienna, Virginia, USA

Full-time

Job#: 2070498 Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide customers with a service-oriented, single point of contact within ETS for issue resolution and request ful

Network Engineer

SAIC

Remote

Full-time

Job ID: 2506043 Location: REMOTE WORK, CA, US Date Posted: 2025-05-22 Category: Information Technology Subcategory: Network Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 25 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC is seeking a Network Engineer (Fleet Support) to join our team in San Diego, CA to support our Tactical Networks InService Engineering Agent (TACNET ISEA) team. Th

Senior Field Service Engineer

Scientific Games

Georgia, USA

Full-time

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary pe

Customer Support Analyst

SAIC

Quantico, Virginia, USA

Full-time

Job ID: 2504996 Location: QUANTICO, VA, US Date Posted: 2025-04-29 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description The Air Force and Combatant Commands Business Group of SAIC is seeking a Customer Support Analyst to support a transformational infrastructure program for DCSA in Quantico, VA.

Technical Support Associate

SUPERMICRO COMPUTER INC

Clarksville, Virginia, USA

Full-time

Job Req ID: 24312 About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, pass

NOC Technician

Apex Systems

Virginia Beach, Virginia, USA

Full-time

Job#: 2073816 Job Description: Title: NOC Technician (Network Operations Center) Location: Virginia Beach, VA Shift Schedule: On-site M-F 9am-6pm Duration: 6 month contract to hire w/ client Pay: $20-25/hr Apply Here: Please send your updated resume and availibility for a call to Emma at Qualifications: Entry level industry certifications or 1-2 years experience preferred relating to infrastructure and network operations support MCP, CompTIA Network+ or CompTIA Server+ or equivalent certifi

Senior Distinguished I, Data Scientist

Walmart Inc.

Remote or Bellevue, Washington, USA

Full-time

Position Summary What you'll do Are you passionate about pioneering cutting-edge data science and Generative AI solutions? Do you dream of playing a technical leadership role that will shape the future of customer service at the Walmart scale? If you possess exceptional GenAI, Machine Learning, and data analytics expertise, you may be interested in this opportunity. The Senior Distinguished I, Data Scientist is a visionary leader who will drive the development and application of GenAI and data

Digital Operations Analyst

INSPYR Solutions

Remote or Houston, Texas, USA

Contract

Title: Digital Operations Analyst Location: Remote Duration: 6+ month contract Work Requirements: , Holder, or Authorized to Work in the USJob Summary: The Program Support groups enable our Go-To-Market and retention teams to improve customer experience and increase customer counts by implementing new products and services, provide operational support, quality assurance, and process improvement to multiple functions across all brands and market regions.This team is responsible for liaising with

Pharmacy Technician | Remote | Michigan | Contract

Walker Healthforce

Remote

Contract

Pharmacy Technician | Remote | Michigan |Contract Walker Healthforce is seeking a Pharmacy Technician with 2-4+ years of experience in Michigan. This is a 6-month contract opportunity. CORE REQUIREMENTS: 2-4 years Specialty and/or Retail Pharmacy- knowledge ofspecialty prescription drug names, NDC drug codes, therapeutic classes and/or claims processing Experience in provider/member call center or helpdesk with high volume call experience Analyzing written, faxed, and verbal inquiries which may

IT Support Specialist - Tier II

ICF

Reston, Virginia, USA

Full-time

ICF International is seeking an IT Support Specialist to work in our Corporate Information Technology (CIT) organization based in Reston, VA. ICF's IT Support Specialists provide mid-level analysis and technical support for the ICF employee user community, including multiple levels of users, management, and technical staff globally. Provides technical support to the organization's on-site and remote users for computer applications and hardware (e.g., PCs, PC peripherals, network).Provides end-us

Sr. Engineering Manager (Framingham Hybrid)

Motorola Solutions

Remote or Framingham, Massachusetts, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Senior Salesforce Developer - Team Lead

Amgen Inc

Remote

Full-time

Career Category Information Systems Job Description Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of pat