Remote
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Today
TOP 5 SKILLS REQUIRED:1. Genesys Engage / OnPrem Certification with the following components:(Certification Preferred)Framework - SIP Server / T-ServerManagement - CS/CSProxy/DBServer/LCA/Message Server/SCS/CME/SCI/GAX/GAeServices - Chat Server (sync and async), GMS, UCS and Proxy, IXN Server and Proxy, UCS ManagerReporting - Genesys Pulse (Pulse and Collector) and RTME (Stat Server)Routing - ORS/URS/LDS2. Troubleshoot end-2-end voice and digital interactions, providing incident support as requi
Easy Apply
Contract
Depends on Experience












