Carson City, Nevada
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Today
JOB-7499Helpdesk ManagerCarson City, NVContractLink Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Helpdesk Manager to join our team. JOB SUMMARY Provide strategic leadership for statewide help desk services. Lead process improvements, represent user interests, and act as the liaison with system vendors. Manage a team of up to five agents, maintaining high standards of customer service, technical support, and operational performance. QUALIFIC
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