Customer Experience jobs in Adelphi, MD

ServiceNow Customer Experience Strategist

Remote

•

Today

Hiring! W2, ServiceNow Strategist for a 9month+ remote, contract position. Prefer candidates that are located on the East Coast. Job Description: The Customer Experience Strategist needed for planning, facilitating and executing human-centered design processes across multiple projects. This role is responsible for capturing the voice of the customer and working cross-functionally to deliver meaningful and diverse customer experiences. Job requirement: 5 years of experience with ServiceNowMust ha

Easy Apply

Contract

Depends on Experience

Industry Principal Oracle Cloud Customer Experience Leader

Remote

•

4d ago

Client is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Job Description In the assigned J

Easy Apply

Full-time

$200,000+

Senior Director, Engineering Quality & Customer Experience

Remote

•

Today

Senior Director, Engineering Quality & Customer Experience Department: Research & Development Overview The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the transformation from traditional QA to AI-native quality engineering, combining automation-first testing, shift-left execution, and agentic quality enablement. T

Full-time

Compensation information provided in the description

Customer Acceptance Tester III

Hybrid in Washington, District of Columbia

•

4d ago

Role: Analyst, QA Customer Acceptance Tester Job Location: Washington, DC (Hybrid) Duration: 12 Months Contract Type: W2 Only Job Description: Interacts with other engineering groups to define, document, analyze, perform, and interpret tests for products, systems, components, or modifications.Participates in final system integration and validation to identify functional problems. Defines internal quality control standards and the maintenance of reliability programs.Creates, documents, and analy

Easy Apply

Contract

$55 - $60

Content/Customer Strategist - Servicenow KnowledgeBase - Remote / Telecommute

Washington, District of Columbia

•

Today

We are looking for Content/Customer Strategist - Servicenow KnowledgeBase - Remote / Telecommute for our client in Washington, DC. Job Title: Content/Customer Strategist - Servicenow KnowledgeBase - Remote / Telecommute Job Location: Washington, DC Job Type: Contract Job Overview: Pay Range: $59.39hr - $64.39hr Requirement/Must Have: Bachelor s Degree in Marketing, Business, Design Strategy or related field.8+ years of progressive product management, marketing strategy, design strategy or market

Easy Apply

Contract, Third Party

Depends on Experience

HVAC Service Technician

College Park, Maryland

•

Today

Overview: Residential HVAC Service Tech ? Join Our Hollywood Growing Team!Boothe?s Heating, Air, Plumbing & Electrical isgrowing, and we?re looking for experiencedHVAC Service Techniciansto join our talented team. If you love diagnosing HVAC issues, providing customers with solutions, and working in a fast-paced, positive environment, this is the role for you. As a Service Tech, you?ll run your own truck, mentor apprentices, and help us deliver100% customer satisfactionevery day. Why You?ll Love

Full-time

Compensation information provided in the description

Front End Developer (Java Script, HTML, CSS) I

Remote or Washington, District of Columbia

•

Today

Frontend Developer Join a team building a brand-new customer-facing experience for a modern media processing platform. This contract opportunity is ideal for a Full Stack Developer with strong React and JavaScript expertise who wants to play a key role in creating a UI from the ground up. You'll build the React-based frontend, develop the Backend-for-Frontend (BFF) layer, and integrate with APIs that process video, PDFs, images, and other media. The platform runs in a Kubernetes-based environme

Easy Apply

Contract

Senior Program Manager

Germantown, Maryland

•

30+d ago

Herrick Technology Laboratories, Inc. (HTL) is a mature, growing small business headquartered in Germantown, Maryland that develops capabilities for the Warfighter based on its small form-factor Software Defined Radios (SDRs). HTLs evolving portfolio of SDRs and other mission hardware is designed for rugged environments and optimized to perform in heavily congested electromagnetic spectrum. HTL creates applications for its SDRs including signals intelligence (SIGINT), electronic warfare (EW), an

Easy Apply

Full-time

120,000 - 210,000

Program Manager

Germantown, Maryland

•

30+d ago

Easy Apply

Full-time

75,000 - 210,000

Senior AV Engineer

Washington, District of Columbia

•

Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated S

Full-time

Senior Commissioning Engineer

Rockville, Maryland

•

Today

Job Summary The Senior Commissioning Engineer plays a pivotal role in ensuring the seamless pre-commissioning, commissioning, and start-up of building systems. This position is responsible for overseeing all aspects of commissioning activities, from initial screenings and operational studies to hands-on operation assistance, troubleshooting, and client training. The Senior Commissioning Engineer works closely with our MEP engineering design teams to verify that all drawings and documents adhere

Full-time

POWER SYSTEMS DIVISION (PSD) APPLICATIONS ENGINEER

Elkridge, Maryland

•

Today

Join a Company That's Built to Elevate You. At Carter Machinery, we don't just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We've built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters. Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in

Full-time

USD 85,000.00 - 115,000.00 per year

AI Platform Customer Service Manager - TS/SCI with CI Polygraph

McLean, Virginia

•

Today

TITLE: AI Platform - Customer Service Manager LOCATION: McLean, VA CLEARANCE REQUIRED: Active DoD TS/SCI with CI Polygraph EMPLOYMENT-TYPE: Full-time, On-site POSITION SUMMARY Modern Government Solutions (MGS) is seeking an AI Platform - Customer Service Manager (CSM) to serve as the primary customer-facing partner for users of mission-critical AI platform solutions. This role is responsible for building trusted relationships, understanding customer goals and challenges, and ensuring succes

Full-time

Help Desk Specialist I

Washington, District of Columbia

•

Today

Full-time

UX Researcher

Arlington, Virginia

•

Today

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to

Full-time

USD 91,300.00 - 184,900.00 per year

Walkup Help Desk Desktop Specialist

Washington, District of Columbia

•

Today

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions is seeking an approachable, customer-focused IT professional to staff the Walk-Up Service Desk at Joint Base Anacostia-Bolling (JBAB). As the face of our IT support team, they will be the first point of contact for personnel requiring immediate, in-person technical assistance. The ideal candidate pairs a welcoming personality with strong foundational troubleshooting

Full-time

USD 48,000.00 - 68,000.00 per year

IT Support Technician

Washington, District of Columbia

•

Today

JOB TITLE: IT Support Technician JOB LOCATION: Washington, DC 20002 (Onsite/Hybrid) WAGE RANGE*: 28-30hr W2 JOB NUMBER: SAIJP00038979 6-12+ Month Contract to Start - Extension(s)/Conversion Potential ship Only: Ability to obtain and maintain SEC Public Trust (or higher if required) REQUIRED EXPERIENCE: Experience: - Minimum 4 years of IT support experience in a service desk or desk-side environment. - Strong knowledge of Windows and macOS operating systems, hardware troubleshooting, and e

Full-time

USD 28.00 - 30.00 per hour

Senior Commissioning Engineer

Arlington, Virginia

•

Today

FST Technical Services Commissioning (Cx) division is one of the leading Cx firms in the country. We partner with clients for quality assurance in the design, construction, and post-acceptance phases of building projects. We ensure that equipment in mechanical, electrical, plumbing, and associated systems are designed, installed, and functionally tested to meet the clients requirements and design intent. About the job: A commissioning senior project engineer reports to a team leader and is resp

Full-time

USD 120,000.00 - 140,000.00 per year

Transmission Line Engineering Consultant 2 - Grid

Elkridge, Maryland

•

Today

Description This position will offer you the opportunity to manage the execution of multiple transmission and distribution projects. The position will involve coordinating with multiple internal and external departments to manage the life cycle of project execution. Responsible for project execution, contract administration, planning and resource management.Take ownership for all aspects of project performance including safety, schedule, budget, reporting and client experience through entire p

Full-time

USD 145,310.00 - 222,001.00 per year

Test & Integration Engineer

Linthicum Heights, Maryland

•

Today

Prodigy One, LLC. is a systems and software engineering services firm providing more than 45 years of service to state and federal customers. By combining unparalleled experience and capabilities, our company provides big data, cloud development, and enterprise management solutions. We are focused on product usability and end user presentation to help our customers make the best decisions possible. Given our length of service in the industry, Prodigy One knows the importance of a competitive sal

Full-time

USD 119,000.00 - 208,000.00 per year

Customer Experience jobs in Adelphi, MD, USA