Customer Experience jobs in Albuquerque, NM

ServiceNow Customer Experience Strategist

Remote

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Today

Hiring! W2, ServiceNow Strategist for a 9month+ remote, contract position. Prefer candidates that are located on the East Coast. Job Description: The Customer Experience Strategist needed for planning, facilitating and executing human-centered design processes across multiple projects. This role is responsible for capturing the voice of the customer and working cross-functionally to deliver meaningful and diverse customer experiences. Job requirement: 5 years of experience with ServiceNowMust ha

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Contract

Depends on Experience

Industry Principal Oracle Cloud Customer Experience Leader

Remote

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4d ago

Client is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Job Description In the assigned J

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Full-time

$200,000+

Senior Director, Engineering Quality & Customer Experience

Remote

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Today

Senior Director, Engineering Quality & Customer Experience Department: Research & Development Overview The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the transformation from traditional QA to AI-native quality engineering, combining automation-first testing, shift-left execution, and agentic quality enablement. T

Full-time

Compensation information provided in the description

Data Center Technician II

Albuquerque, New Mexico

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Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated D

Full-time

Data Center Technician III

Albuquerque, New Mexico

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Today

Full-time

Service Technician

Albuquerque, New Mexico

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Today

Your role To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager. You will perform routine preventive service, troubleshoot and r

Full-time

USD 27.00 - 34.00 per hour

Application Specialist V

Albuquerque, New Mexico

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Today

Full-time

Database Administrator IV

Albuquerque, New Mexico

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Today

Full-time

Marketing - Strategist, Customer Exp

Remote

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Today

Company Description Lumen SolutionsGroupInc. is a technology consulting Services company based inFlorida. Weprovidea wide array of experienced business and IT professionals supporting clients from solution design to implementation and support.We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and EnterpriseTransformation. Job Title: Customer Experience Strategist ServiceNow Knowledge Management Location

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Contract

Depends on Experience

Network Engineer IV

Albuquerque, New Mexico

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Today

Full-time

CRM Architect – MS Dynamics 365

Remote

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11d ago

Client: TCS Job Title: CRM Architect MS Dynamics 365 Location: Remote Duration: 6 months Remote Role Requested skills: Skills: Customer Experience (CX) -Customer Service. Customer Experience Solution Architect Must Have 12+ years of IT experience with at least 5+ years as a Solution Architect, Enterprise Architect, or CRM Architect. Extensive experience documenting current-state and target-state architectures. Strong experience with Microsoft Dynamics CRM / Dynamics 365 ecosystems. Deep

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Contract

50 - 53

Multi-Cloud Engineer SME (Azure/Endpoint Management) - Albuquerque, NM

Albuquerque, New Mexico

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Today

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions is seeking a highly qualified Multi-Cloud Engineer SME to support mission-critical Department of Defense (DoD) programs Albuquerque, New Mexico. The successful candidate will serve as a senior technical contributor responsible for architecting, engineering, implementing, and sustaining secure hybrid cloud solutions across Microsoft Azure and Amazon Web Services (AWS)

Full-time

USD 70,000.00 - 105,000.00 per year

Senior Data/Visualization Engineer

Albuquerque, New Mexico

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Today

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions LLC is seeking a highly skilled Senior Data/Visualization Engineer specializing in data visualization to join our team. The primary focus of this role is to design, develop, and maintain informative dashboards and reports utilizing Power BI and MicroStrategy. The successful candidate will play a critical mission-support role by transforming complex datasets into clea

Full-time

USD 70,000.00 - 105,000.00 per year

Senior Network Engineer

Albuquerque, New Mexico

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Today

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! JCS Solutions LLC is seeking an experienced and motivated Senior Network Engineer to support the Defense Threat Reduction Agency (DTRA) on the Integrated Information Technology Support Services (I3TS) contract. This contract is a critical initiative to modernize and operate DTRA's enterprise IT systems. The successful candidate will play a key role in enhancing IT efficiency, security, and mi

Full-time

USD 70,000.00 - 105,000.00 per year

Senior AI OPS Engineer

Albuquerque, New Mexico

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Today

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary: JCS Solutions LLC is seeking a Senior AIOps Engineer to support critical mission operations within a secure environment and lead the transformation of our IT Service Management (ITSM) capabilities. This role is responsible for the design, deployment, and management of AIOps solutions that enhance the reliability and security of Department of War (DoW) networks and systems. Acting

Full-time

USD 103,000.00 - 155,000.00 per year

Network Architect SME

Albuquerque, New Mexico

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Today

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions is seeking a highly skilled and experienced Senior Network Architect to lead the design, implementation, and optimization of our enterprise application delivery and DDI (DNS, DHCP, and IPAM) infrastructure. The ideal candidate will have deep, hands-on expertise with F5 technologies and Infoblox, ensuring highly available, secure, and scalable application delivery mod

Full-time

USD 103,000.00 - 155,000.00 per year

Multi-Cloud Engineer SME (Azure/Identity) - Albuquerque, NM

Albuquerque, New Mexico

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Today

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions is seeking a highly skilled Multi-Cloud Engineer SME to support mission-critical Department of Defense (DoD) cloud modernization initiatives in Albuquerque, New Mexico. This position will serve as a senior technical contributor responsible for designing, engineering, implementing, and sustaining secure Microsoft Azure cloud solutions within classified enterprise envi

Full-time

USD 70,000.00 - 105,000.00 per year

Oracle CX Functional Solution Architect

Remote

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Today

Role- Oracle CX Functional Solution Architect Location- Remote US Remote but 25% travel is involved based on client request Note Lead to Cash Module Architecture experience is mandatory Job Description- Oracle CX Solution ArchitectRole Summary Lead end-to-end functional solutioning and business consulting for Oracle CX Cloud implementationsDrive customer engagement across Sales, Service, CPQ, Subscription, Marketing, and Field Service solutionsAct as business advisor, presales leader, and soluti

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Contract

Depends on Experience

Sr Oracle Fusion Cloud Technical Consultant (OIC) Application Managed Services (AMS) | Remote

Remote

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Today

Oracle Fusion Technical Consultant AMS (Oracle Integration Cloud/OIC) Job Type: Permanent (Direct Hire) Location: Remote Start: ASAP We are seeking an experienced Oracle Fusion Technical Consultant Application Managed Services (AMS) to support Oracle Fusion Cloud production environments. The ideal candidate will have strong hands-on experience with Oracle Integration Cloud (OIC), Oracle Fusion Applications, Oracle Cloud Infrastructure (OCI), integrations, reporting, enhancements, and post-go-liv

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Contract

Depends on Experience

EDI Specialist

Remote

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7d ago

Role: EDI Specialist- Client Success Team Location: Remote (United States) Shift: 8:00 AM 5:00 PM EST (1-hour lunch) Hours: 40 hours per week; no overtime or weekend work expected Duration: Contract through mid-January 2027 Position Overview We are seeking a Client Success Team EDI Specialist to join a dynamic client-facing team focused on delivering exceptional customer experiences throughout the implementation and account support lifecycle. This role serves as a key partner to clients, ens

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Contract

Customer Experience jobs in Albuquerque, NM, USA