Customer Experience jobs in Aldie, VA

Industry Principal Oracle Cloud Customer Experience Leader

Remote

•

3d ago

Client is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Job Description In the assigned J

Easy Apply

Full-time

$200,000+

Senior Director, Engineering Quality & Customer Experience

Remote

•

Today

Senior Director, Engineering Quality & Customer Experience Department: Research & Development Overview The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the transformation from traditional QA to AI-native quality engineering, combining automation-first testing, shift-left execution, and agentic quality enablement. T

Full-time

Compensation information provided in the description

Senior Solutions Engineer, Strategic Accounts

Ashburn, Virginia

•

Today

THE IMPACT YOU WILL HAVE: As a QTS Senior Solutions Engineer for our Enterprise Strategic Accounts team, you will serve as the primary technical resource supporting both sales and operations. You will identify and define customer requirements throughout the evaluation stage of the sales process and develop tailored technical solutions to meet their business objectives. You will address both business and technical questions, clearly demonstrating the value of QTS products, services, and connectiv

Full-time

USD 157,030.58 - 240,141.62 per year

Senior Program Manager

Germantown, Maryland

•

30+d ago

Herrick Technology Laboratories, Inc. (HTL) is a mature, growing small business headquartered in Germantown, Maryland that develops capabilities for the Warfighter based on its small form-factor Software Defined Radios (SDRs). HTLs evolving portfolio of SDRs and other mission hardware is designed for rugged environments and optimized to perform in heavily congested electromagnetic spectrum. HTL creates applications for its SDRs including signals intelligence (SIGINT), electronic warfare (EW), an

Easy Apply

Full-time

120,000 - 210,000

Program Manager

Germantown, Maryland

•

30+d ago

Easy Apply

Full-time

75,000 - 210,000

Senior Principal Systems Engineer

Chantilly, Virginia

•

Today

Job ID: 2615948 Location: Chantilly, VA, US Date Posted: 2026-08-20 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: TS.SCI_wPoly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Senior Principal Systems Engineer to fill a critical position supporting a large SETA program supporting the NRO's Ground Enterprise Dire

Full-time

USD 160,001.00 - 200,000.00 per year

Commissioning Project Engineer, AMER-East ACx

Herndon, Virginia

•

Today

A Commissioning Project Engineer (CxPE) supports the delivery of data center capacity through managing project milestone auditing, calibration, and commissioning execution for new construction and Capital Improvement Projects (CIPP).This position is part of a career development program, which aims to develop the CxPE into a Commissioning Engineer (CxE) through a three-phase mentoring program. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrast

Full-time

Software Engineer 3 (C++/Backend systems) - FreeWheel

Reston, Virginia

•

Today

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary This job involves collaborative design and development of software solutions that meet bu

Full-time

USD 120,212.52 - 180,318.78 per year

Software Engineer 3 (AI) - Hybrid - Reston, Va - Freewheel

Reston, Virginia

•

Today

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary This job develops and delivers AI-enabled product capabilities that bring intelligent aut

Full-time

USD 120,212.52 - 180,318.78 per year

Software Engineer 3 - Kubernetes Platform Management - Freewheel

Reston, Virginia

•

Today

Full-time

USD 120,212.52 - 180,318.78 per year

Remote - Technical & Sales Support Representative

Fairfax, Virginia

•

Today

Category : Customer Service/Support As a Technology Technical Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Currently, employment is restricted to residents

Full-time

DATA CENTER PROJECT MANAGER

Manassas, Virginia

•

Today

Join a Company That's Built to Elevate You. At Carter Machinery, we don't just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We've built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters. Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in

Full-time

USD 90,000.00 - 105,000.00 per year

Remote --- Automotive Technical Service Representative

Fairfax, Virginia

•

Today

Category : Customer Service/Support As a Automotive Technical Service Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Currently, employment is restricted to residents

Full-time

Data Center Controls Tech, Controls Deployment and Service

Aldie, Virginia

•

Today

The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking f

Full-time

Delivery Technology Lead

Fairfax, Virginia

•

Today

The Delivery Technology Lead will bring broad experience across enterprise cloud, data centers, infrastructure, cybersecurity, customer experience technologies, application modernization, artificial intelligence, automation, telecommunications, and managed services. Primary Responsibilities In depth understanding of emerging IT technologies in order to create directorate level business processes. Stays abreast of emerging technologies and shares knowledge with others.Partners with various stake

Full-time

Front End Developer (Java Script, HTML, CSS) I

Remote or Washington, District of Columbia

•

Today

Frontend Developer Join a team building a brand-new customer-facing experience for a modern media processing platform. This contract opportunity is ideal for a Full Stack Developer with strong React and JavaScript expertise who wants to play a key role in creating a UI from the ground up. You'll build the React-based frontend, develop the Backend-for-Frontend (BFF) layer, and integrate with APIs that process video, PDFs, images, and other media. The platform runs in a Kubernetes-based environme

Easy Apply

Contract

Remote - Technical & Sales Support Representative

Germantown, Maryland

•

Today

Full-time

Lead Quantitative and Qualitative Researcher- Remote

Remote or Reston, Virginia

•

5d ago

We are seeking a Lead mixed-methods researcher to join a multidisciplinary dynamic contractor team supporting a federal agency's customer experience and human-centered design initiatives. In this role, you will lead research efforts that generate actionable, data-driven insights to inform service design, digital product development, and policy decisions. You will work closely with stakeholders, CX strategists, designers, data analysts, engineers, and technologists to ensure that customer voices

Full-time

USD 119,323.00 - 202,850.00 per year

AI Platform Customer Service Manager - TS/SCI with CI Polygraph

McLean, Virginia

•

Today

TITLE: AI Platform - Customer Service Manager LOCATION: McLean, VA CLEARANCE REQUIRED: Active DoD TS/SCI with CI Polygraph EMPLOYMENT-TYPE: Full-time, On-site POSITION SUMMARY Modern Government Solutions (MGS) is seeking an AI Platform - Customer Service Manager (CSM) to serve as the primary customer-facing partner for users of mission-critical AI platform solutions. This role is responsible for building trusted relationships, understanding customer goals and challenges, and ensuring succes

Full-time

Software Development Engineer, AWS Database Services

Herndon, Virginia

•

5d ago

This is an excellent opportunity to join Amazon's world class technical team in Herndon, VA, working with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere. Amazon Web Service is building some of the largest distributed systems in the world. Amazon's database offerings like Aurora, DynamoDB, EMR, OpenSearch, RDS, and Redshift are massively sca

Full-time

USD 143,700.00 - 194,400.00 per year

Customer Experience jobs in Aldie, VA 20105, USA