Customer Experience jobs in Bentonville, AR

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or New York, New York

•

Yesterday

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python services, and cloud infrastructure. The team is lean and senior, ownership is broad, and the path from your code

Full-time

USD 200,000.00 - 250,000.00 per year

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or Austin, Texas

•

Yesterday

Full-time

Senior Engineer, Customer Store Experience

Remote

•

Today

Overview Great brands reflect culture. The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK'S Sporting Goods family, you're backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushi

Full-time

USD 105,000.00 - 125,000.00 per year

Business Analyst Customer Portal Experience | 100% Remote - W2 only

Remote

•

Yesterday

Business Analyst Customer Portal Experience | 100% Remote 12 month contract, will probably extend Sr. Business Analyst to join our expanding Portals Product Management team responsible for managing all our Customer Portals. Bachelor s degree in Business Management, IT or related field Previous experience in Data Center industry is preferred but not required Minimum 7+ years of business analysis experience Working knowledge of customer portals/customer-facing web applications - is a plus Exper

Easy Apply

Contract

Depends on Experience

Auto Body Technician

Rogers, Arkansas

•

Today

Company: Gerber Collision & Glass Great Teams Don?t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that?s built for your success? Ap

Full-time

Compensation information provided in the description

Auto Body Technician

Rogers, Arkansas

•

Yesterday

Company: Gerber Collision & Glass Great Teams Don't Happen byAccident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that's built for your success?

Full-time

USD 21.00 - 30.00 per hour

Staff Software Engineer

Bentonville, Arkansas

•

Today

Position Summary What you'll do Role summary: As a Staff Software Engineer at Walmart, you will lead the design, development, and implementation of scalable software solutions that support business objectives. This role requires collaboration with cross-functional teams to deliver high-quality, efficient code while driving innovation and technical excellence. You will mentor engineers, influence architectural decisions, and contribute to continuous improvement initiatives. Your expertise will

Full-time

Director, Software Engineering

Bentonville, Arkansas

•

Yesterday

Position Summary What you'll do Role summary: The Director of Software Engineering will lead the Data Ventures L2/SRE organization, transforming reactive production support into a proactive, engineering-led reliability function. This leader will define the reliability strategy across Data Ventures, establishing standards for observability, SLOs/SLAs, incident management, automation, and operational excellence. The role will partner with engineering and product teams to improve system reliabilit

Full-time

USD 130,000.00 - 260,000.00 per year

Senior Director, Technology Operations - Digital Innovation (Essentials)

Bentonville, Arkansas

•

Today

Position Summary The Senior Director, Digital Innovation - Essentials is responsible for defining Walmart's long-term vision for how customers plan, purchase, replenish, and receive the everyday items they need most. Operating as a business builder and transformation executive, this leader will reimagine essentials shopping by creating intelligent, proactive experiences that reduce the effort required to manage everyday needs. This includes exploring how AI, personalization, predictive capabilit

Full-time

(USA) Manager, Technology Operations

Bentonville, Arkansas

•

Today

Position Summary The Manager, Technology Operations is responsible for managing and supporting technology-enabled operational programs from definition through execution. This individual will partner with cross-functional stakeholders to understand business requirements, translate them into operational and technical needs, and drive solutions that improve efficiency, customer experience, and operational performance. The role requires a strong understanding of data and analytics, including the abi

Full-time

USD 80,000.00 - 155,000.00 per year

Senior Director, Technology Operations - Fraud Risk Analytics & Decisioning

Bentonville, Arkansas

•

Today

Position Summary The Senior Director, Risk Decision Analytics & Transaction Fraud will lead Walmart's strategy for identifying, analyzing, and mitigating fraud across the transaction lifecycle. This leader will build a best-in-class capability that brings together transaction monitoring, fraud analytics, risk decisioning, and performance reporting to answer three critical questions: How are we performing? What emerging fraud risks are we seeing? What actions should we take? The role will evolve

Full-time

USD 130,000.00 - 260,000.00 per year

(USA) Senior Manager, Technology Operations - WFS Strategy & Analytics

Bentonville, Arkansas

•

Today

Position Summary What you'll do Role summary: We're looking for a strategic, analytically strong problem solver to help shape some of the most important decisions across Marketplace post-purchase. This role sits at the intersection of strategy, analytics, operations, product, and customer experience - using data not just to explain what happened, but to identify opportunities, diagnose root causes, and influence what we do next. The right person is equally comfortable working through an ambiguo

Full-time

USD 90,000.00 - 180,000.00 per year

Director, Technology Operations - Driver Defects, Agentic AI - Last Mile Delivery

Bentonville, Arkansas

•

Today

Position Summary What you'll do At Walmart, our Last Mile Delivery organization is transforming how we identify and eliminate driver friction while building smarter, safer, and more human-centered AI-powered support experiences. As Director, Tech Ops, you'll lead teams responsible for reducing technology defects across the driver journey and advancing the quality and effectiveness of conversational and agentic AI. You'll turn complex operational insights into product and engineering improvement

Full-time

USD 110,000.00 - 220,000.00 per year

Manager, Technology Operations

Bentonville, Arkansas

•

Today

Position Summary What you'll do Fulfillment Experience builds the capabilities and operating mechanisms that make Walmart a reliable, convenient on-demand partner. Our teams determine what customers can buy, the promise and fulfillment choices they see, how orders are managed and recovered, and how the network performs at scale. We partner across Product, Engineering, Data Science, Finance, Merchandising, Store Operations, Fulfillment Centers, Last Mile, Transportation, and Strategy to improve

Full-time

(USA) Senior Manager, Technology Operations - Customer Growth, Marketing Integration

Bentonville, Arkansas

•

Yesterday

Position Summary Role summary: As the Senior Manager, Customer Growth Marketing Integration, you will serve as the primary connection between Customer Growth and Walmart Marketing. You will translate Customer Growth priorities into marketing plans, CRM journeys, media, creative, promotions, and customer communications are aligned to shared customer actions and business outcomes. Working across a broad network of partners, you will drive alignment, simplify cross-functional planning, and help cr

Full-time

USD 90,000.00 - 180,000.00 per year

(USA) Principal, Software Engineer-Experimentation Platform

Bentonville, Arkansas

•

Today

Position Summary Help drive a culture of experimentation and data-driven decision-making at Walmart scale to continuously evolve and improve the customer experience. We are seeking a technical lead software engineer to design and advance the core infrastructure powering Walmart's self-serve experimentation platform. This position sits on the Walmart Experimentation Platform team, where our mission is to deliver a first-in-class, reliable, and scalable experimentation experience across all of Wa

Full-time

USD 110,000.00 - 220,000.00 per year

Senior Director, Technology Operations - Digital Innovation (Style & Trend)

Bentonville, Arkansas

•

Today

Position Summary The Senior Director, Digital Innovation - Style & Trend is responsible for defining Walmart's long-term vision for style-led digital shopping, transforming Walmart.com into a destination where customers discover, explore, and shop style-led areas like Fashion, Beauty, Home, and emerging trend-driven categories in entirely new ways. Operating as a business builder and transformation executive, this leader will identify emerging customer behaviors, reimagine end-to-end shopping e

Full-time

USD 130,000.00 - 260,000.00 per year

(USA) Systems Administrator, Technology Support

Bentonville, Arkansas

•

Today

Position Summary What you'll do Role Summary The Systems Administrator, Technology Support applies advanced technical expertise to develop and execute action plans that align with business objectives and customer needs. This role is responsible for managing incident, configuration, and asset management processes while providing technical guidance and support across the organization. The position requires effective collaboration with stakeholders to identify requirements, resolve issues, and im

Full-time

USD 50,000.00 - 95,000.00 per year

(USA) Senior, Data Scientist

Bentonville, Arkansas

•

Today

Position Summary What you'll do Role summary: The Senior Data Scientist will use advanced analytical techniques and domain expertise to generate actionable insights to support business objectives and accelerate decision making. This role involves sourcing and validating data, analyzing customer journey behavioral patterns, designing digital experiments, developing predictive models, and translating learnings to actions. The position requires proficiency in SQL, statistical methods (frequentist)

Full-time

USD 90,000.00 - 180,000.00 per year

(USA) Senior Manager, Data Science - Marketplace Payments

Bentonville, Arkansas

•

Today

Position Summary What you'll do Role summary: The Senior Manager, Data Science - Marketplace Payments will lead a team of data scientists and leverage advanced analytics, machine learning, and AI to deliver actionable insights that drive strategic business decisions. This role leads end-to-end model development, validation, deployment, and scalable AI/ML solutions within complex data ecosystems. Working cross-functionally, they translate business challenges into data-driven strategies while ens

Full-time

USD 110,000.00 - 220,000.00 per year

Customer Experience jobs in Bentonville, AR, USA