Customer Experience jobs in Bernards, NJ

Industry Principal Oracle Cloud Customer Experience Leader

Remote

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3d ago

Client is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Job Description In the assigned J

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Full-time

$200,000+

IT Lead - Customer Experience Engineering

Raritan, New Jersey

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Today

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn m

Full-time

USD 94,000.00 - 151,800.00 per year

Senior Director, Engineering Quality & Customer Experience

Remote

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Today

Senior Director, Engineering Quality & Customer Experience Department: Research & Development Overview The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the transformation from traditional QA to AI-native quality engineering, combining automation-first testing, shift-left execution, and agentic quality enablement. T

Full-time

Compensation information provided in the description

Marketing Research & Insights Analyst

Hybrid in Parsippany-Troy Hills, New Jersey

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19d ago

Marketing Research & Insights Analyst Parsippany, NJ (Primarily Remote with occasional onsite meetings) $55.00-$57.00/hour W2 12+ Month Contract (Potential Right to Hire) W2 Only No C2C or 3rd Party Agencies Required Skills Marketing Research & Customer InsightsQualtrics Survey Programming (Survey Flow, Embedded Data, Matrix Questions, Display/Skip & Branch Logic)Qualitative & Quantitative ResearchSurvey Design & Questionnaire DevelopmentFocus Groups, Interview & Panel ModerationVoice of the Cu

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Contract

55 - 57

Senior Software Development Engineer

Newark, New Jersey

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Today

At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE As a Software Development Engineer, it's up to you to define, design and refine the tech that keeps us one step ahead of listene

Full-time

Software Development Engineer

Newark, New Jersey

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Today

Full-time

Digital Product Management Specialist

West Windsor Township, New Jersey

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2d ago

Job Title: Digital Product Management Specialist Location:New Jersey (Preferred) Open to candidates near the EST time zone Job Type:Contract Top Skills Digital Product Management | Product Strategy | Digital Transformation | Customer Experience | Reporting & Analytics | Roadmap Planning | Stakeholder Management Job Description We are seeking aDigital Product Management Specialistto supportReporting & Analyticsinitiatives across Supply Chain Customer Solutions (SCCS), Channel Opera

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Contract, Third Party

Depends on Experience

UX Designer /Product Designer|| E-commerce/Digital Storefront || NO C2C

Hybrid in East Rutherford, New Jersey

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Yesterday

Job Title: UX DesignerClient: Confidential end client (E-commerce/Digital Storefront)Hybrid 3 days/week onsite requiredDuration: 2-month contract, with potential for extensionLocation: East Rutherford, NJWork Authorization- and GCRate: TBD confirm with account team before submittingNO C2CROLE OVERVIEWThe client needs a UX Designer to support its product team with ongoing site enhancements and roadmap-driven initiatives.This person will partner closely with the UX Manager and Storefront Product

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Full-time

Depends on Experience

ITSM Global Lead Consultant

Hybrid in Edison, New Jersey

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9d ago

We are seeking an experienced IT Service Management (ITSM) Consultant/Contractor to lead the development and execution of a unified, enterprise-wide ITSM strategy that supports consistent, scalable, and high-quality service delivery across a growing global organization. As a key strategic partner, this person will serve as the central point of leadership for ITSM governance, process standardization, operational excellence, and continuous service improvement across multiple regions. The ideal ca

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Contract, Third Party

Depends on Experience

Service Designer, Experience Design, Strategy & Standards

New York, New York

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Today

Join a fast-moving Experience Design team focused on scaling service design and journey mapping across the enterprise. This role is ideal for a hands-on Service Designer who enjoys creating high-quality journey artifacts, improving how work gets done, and partnering with stakeholders in a complex, regulated environment. Responsibilities Facilitate discovery sessions to uncover the people, systems, tools, and processes involved in end-to-end journeys Organize research findings, stakeholder inpu

Full-time

USD 23.00 - 53.00 per hour

Transmission Line Engineering Consultant 2 - Grid

Woodbridge Township, New Jersey

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Today

Description This position will offer you the opportunity to manage the execution of multiple transmission and distribution projects. The position will involve coordinating with multiple internal and external departments to manage the life cycle of project execution. Responsible for project execution, contract administration, planning and resource management.Take ownership for all aspects of project performance including safety, schedule, budget, reporting and client experience through entire p

Full-time

USD 145,310.00 - 222,001.00 per year

UX Designer ( e-Commerce )

East Rutherford, New Jersey

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2d ago

Job Title: UX DesignerClient: Confidential end client (E-commerce/Digital Storefront)Hybrid 3 days/week onsite requiredDuration: 2-month contract, with potential for extensionLocation: East Rutherford, NJRate: TBD confirm with account team before submittingNO C2CROLE OVERVIEWThe client needs a UX Designer to support its product team with ongoing site enhancements and roadmap-driven initiatives. This person will partner closely with the UX Manager and Storefront Product Management team to execu

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Contract

Depends on Experience

Senior Product Manager - Tech, Creator Products

Newark, New Jersey

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Today

At Audible, we believe stories have the power to transform lives. It?s why we work with some of the world?s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs the Senior Product Manager - Tech, Creator Products at Audible, you will be responsible for supporting one or more of Audible?s

Full-time

Lead Software Development Engineer, Consumer Domains

Newark, New Jersey

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Today

At Audible, we believe stories have the power to transform lives. It?s why we work with some of the world?s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis opportunity is for a Lead Software Development Engineer for Audible?s Consumer Domains group. We are the team that creates an

Full-time

Customer Success Engineer

Hybrid in New York, New York

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6d ago

Job Title: Customer Success Engineer Location: New York, NY (123 park avenue New York) Duration: Full-time Work Model: Onsite Required Experience: 5+ years Preferred Skills: Commercial Real Estate tech experience; Postman/Swagger; SQL, JSON, REST APIs, and authentication methods. Industry Domain: Commercial Real Estate / Occupier Solutions Job Summary Our client is looking for a Customer Success Engineer to serve as the vital technical bridge between platform users, clients, Product, and Engi

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Full-time

Depends on Experience

Applications Development Technology Sr. Lead Analyst, Senior Vice President

Jersey City, New Jersey

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Today

Overview of Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is sys

Full-time

Compensation information provided in the description

Commissioning Project Engineer

New York, New York

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Today

Job Summary Responsible for the pre-commissioning / commissioning / and start-up of building systemsParticipate in screenings, studies, and operation write-ups, in addition to operation assistance, trouble shooting and client operation trainingEffectively collaborates with project engineering design colleagues / ensure drawings are created in accordance with all commissioning requirementsResponsible for regularly monitoring and reporting commissioning progressReview criteria, specifications, dra

Full-time

USD 90,000.00 - 150,000.00 per year

Forward Deployed Engineer

New York, New York

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Today

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary This role architects advanced, AI-powered technical product solutions and leads deep tech

Full-time

USD 126,050.05 - 189,075.08 per year

Remote - Technical & Sales Support Representative

Elizabeth, New Jersey

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Today

Category : Customer Service/Support As a Technology Technical Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Currently, employment is restricted to residents

Full-time

Unified Communications Engineer

Edison, New Jersey

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Today

Contact Center Engineer / Unified Communications Specialist Overview We are seeking an experienced Contact Center Engineer to support the day-to-day operations of a large enterprise contact center environment. This role will serve as the primary liaison between business stakeholders, technical teams, and third-party vendors to ensure the stability, performance, and continuous improvement of contact center services. The ideal candidate will have strong experience with Cisco voice technologies,

Full-time

USD 70.00 - 75.00 per hour

Customer Experience jobs in Bernards, NJ, USA