Customer Experience jobs in Bethlehem, PA

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or New York, New York

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Yesterday

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python services, and cloud infrastructure. The team is lean and senior, ownership is broad, and the path from your code

Full-time

USD 200,000.00 - 250,000.00 per year

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or Austin, Texas

•

Yesterday

Full-time

Senior Engineer, Customer Store Experience

Remote

•

Today

Overview Great brands reflect culture. The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK'S Sporting Goods family, you're backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushi

Full-time

USD 105,000.00 - 125,000.00 per year

Business Analyst Customer Portal Experience | 100% Remote - W2 only

Remote

•

Today

Business Analyst Customer Portal Experience | 100% Remote 12 month contract, will probably extend Sr. Business Analyst to join our expanding Portals Product Management team responsible for managing all our Customer Portals. Bachelor s degree in Business Management, IT or related field Previous experience in Data Center industry is preferred but not required Minimum 7+ years of business analysis experience Working knowledge of customer portals/customer-facing web applications - is a plus Exper

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Contract

Depends on Experience

Technical Project Manager II

Remote or Philadelphia, Pennsylvania

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Today

Help keep a portfolio of customer experience initiatives organized and moving forward as a Project Manager. You'll manage several projects at once, build practical delivery plans, coordinate overlapping stakeholders, and adapt as priorities or project scope change. This role calls for solid project management fundamentals and enough technical curiosity to follow conversations about data, analytics, and reporting. If you're the kind of PM who can quickly get up to speed, spot what needs attention

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Contract

Summer 2027 - Data Engineering Intern - Coopersburg, PA

Coopersburg, Pennsylvania

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Today

Overview Lutron is seeking a Data Engineering Intern to join our collaborative team and contribute to high-impact projects. In this role, you will work on data-driven solutions that support the design, development, and delivery of our products from the start. At Lutron, your interest in data engineering will grow through hands-on experience, practical skill-building, and collaboration with experienced data engineers in a supportive environment. We consider interns to be very valuable in our sea

Full-time

SAP SD Consultant

Remote

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30+d ago

Position : SAP SD Consultant Experience Level : 10-15 years max . Location : Remote Please find the key requirements below: Experience in a full cycle implementation as well as in support Strong experience on 3PL. Retail domain clients experience . Strong experience inSAP SDand retail processes (IS-Retail).Experience supportingAMS (Application Management Services).Integration withe-commerce websites/platforms.Hands-on experience with integration usingSAP PI/PO or SAP CPI.Experience withBill o

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Contract, Third Party

Depends on Experience

Senior Java FullStack Developer - Remote

Remote or Bernards, New Jersey

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Today

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. We are seeking

Full-time

USD 91,700.00 - 163,700.00 per year

Principal Engineer-Annuity Platforms and Transformation

Bethlehem, Pennsylvania

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Today

Overview The Principal Engineer - Annuity Platforms & Transformation serves as technology people leader responsible for driving solution design, architecture and technology direction across Guardian's Annuity technology ecosystem. This role operates at the intersection of business strategy, architecture, engineering execution, and technology transformation, ensuring annuity platforms evolve to support Guardian's long-term growth objectives and 2030 technology strategy. The Principal Engineer w

Full-time

USD 126,910.00 - 208,495.00 per year

Engineering Manager with AIOPS || REMOTE || W2 & C2C

Remote

•

27d ago

Engineering Manager AI Ops & Autonomous Operations Platform We are seeking an Engineering Manager to build and lead an enterprise AI Ops platform that transforms IT operations through AI, automation, and observability. Lead the development of a greenfield AI Ops and Autonomous Operations platform. Build capabilities for proactive monitoring, intelligent alerting, and self-healing systems. Establish enterprise standards for observability, reliability, and operational intelligence. Own the AIOps

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Contract

Depends on Experience

Program Manager

Remote

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Today

ITCON Services is seeking an experienced Program Manager to serve as the senior delivery leader for a large-scale, AI-enabled omnichannel contact center supporting a federal customer. This role is responsible for the integrated management and successful execution of the Customer Quality Assurance (CQA) program, providing a single point of accountability for program delivery, performance, and customer satisfaction. The Program Manager will lead the Contractor Program Management Office (PMO), ove

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Full-time

150,000 - 180,000

IT / Digital Technology - Career Development (Rotational) Program (FY 2027)

Allentown, Pennsylvania

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Today

At Air Products, we reimagine what's possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together - where every voice is heard and everyone knows they belong and matter - we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities. Reimagine What's Possible Our Digital Technology te

Full-time

Senior Business Analyst - Remote - Houston, TX

Remote

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Today

We are seeking a highly experienced Business Analyst to support and evolve self-service digital capabilities and customer experience initiatives for wm.com. This role will partner closely with, Digital, UX, Data, and business teams to define, deliver, and continuously improve customer-facing solutions. The ideal candidate brings strong expertise in digital selfservice platforms, customer journey optimization, and AIenabled solutions, with handson experience translating business needs into scalab

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Contract

Depends on Experience

Service Designer

Remote

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10d ago

Wilcore is hiring a Service Designer to support an enterprise cloud-based data and analytics platform for a federal health agency. The platform provides governed data storage, engineering and analytics tools, platform integrations, and policy controls for data practitioners across the enterprise. In this role you will streamline and modernize the platform's intake and onboarding to reduce time-to-value for customers, improve their experience, and increase visibility, and you will develop the ser

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Full-time

120,000 - 130,000

Migration Technical Support Engineer

Remote

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15d ago

Client Experience Migration Technical Support Location: Remote Employment: Full Time/W2 Infinite Computer Solutions Seeking a L2/L3 Technical Support Representative with 5+ years of experience supporting enterprise infrastructure and clients during data-center migrations.Key Skills:Windows Server administration and troubleshootingVirtual machines/virtualizationNetworking, connectivity, and security troubleshootingITIL and incident/change managementClient-facing technical support and escalation

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Full-time

Up to $110,000

QA ENGINEER

Remote or Hybrid in Georgiana, Alabama

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10d ago

QA Analyst Retail & E-Commerce (2-3 Years Experience)Company: AaraTech Inc About the RoleAaraTech Inc is seeking a QA Analyst Retail & E-Commerce to support testing of ecommerce websites and retail applications. This role ensures application quality, data accuracy, and smooth customer experience. You will work closely with developers and analysts in Agile teams. Ideal for early-career QA professionals. Key ResponsibilitiesExecute manual test casesTest ecommerce workflows and transactionsLog and

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Contract

$65,000 - $75,000

CTO Commissioning Specialist - Remote

Remote

•

Today

Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Job Description CTO Commissioning Specialist is responsible

Full-time

IT Infrastructure Capacity Management Service Owner

Remote

•

Yesterday

CONTRACT OPPORTUNITY IT Infrastructure Capacity Management Service Owner 6-Month Contract Role Overview We are seeking an IT Infrastructure Service Owner for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. Contract Det

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Contract

Depends on Experience

Structural Engineer - Remote

Remote or New Berlin, Wisconsin

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Today

Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is

Full-time

Senior Software Engineer, Platform Infrastructure (Remote)

Remote or Boston, Massachusetts

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7d ago

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. Are y

Full-time

USD 158,000.00 - 190,000.00 per year

Customer Experience jobs in Bethlehem, PA, USA