Customer Experience jobs in Columbus, OH

Principal Engineer - Store Selling & Customer Experience (Hybrid - Seattle)

Remote or Seattle, Washington

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Today

Job Description Join us in revolutionizing Nordstrom's in-store customer experience through cutting-edge technology. We're modernizing our store selling technology stack and building next-generation capabilities that seamlessly connect digital and physical retail. As Principal Engineer, you'll lead the technical strategy for point-of-sale systems, clienteling tools, and omnichannel platforms that define how customers and store teams interact during the shopping experience. What You'll Do Tech

Full-time

USD 191,000.00 - 297,000.00 per year

Senior Engineering Manager (Customer Engagement/Experience Platforms)

Remote

•

Today

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Full-time

USD 253,895.00 - 298,700.00 per year

Experience Architect - Customer & Experience Transformation

Remote

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16d ago

Java. Also nice to have Python and Angular JD: Description Required skills: *Java *Python *Angular *APIs *Experience with back-end systems hosted on Google Cloud. *Work with databases, with a preference for Spanner. *Troubleshoot and debug complex issues in production and non-production environments. CIC focused Nice to have skills: *If worked with gRPC is a plus *If worked with pub / sub is a plus (for one of the products we have) *Contribute to all phases of the development lifecycle, includin

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Contract

$60 - $66

Product Owner - Unified Communications

Hybrid in Columbus, Ohio

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30+d ago

Contract to Hire position Must reside in the State of Ohio Summary: Lead product strategy and execution for enterprise collaboration, communication, and endpoint solutions. Ensure seamless integration and optimal user experience across Microsoft 365, Unified Communications platforms, NICE Contact Center, and end-user devices (laptops, desktops, mobile). Client is moving off of Cisco PCCE platform to NICE in February for their contact centers. Microsoft Teams is their current communication and co

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Contract

$140,000 - $150,000

Infrastructure & Capital Projects - Commissioning Engineer - Innovation, ANS

Columbus, Ohio

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Today

As Accenture continues to grow, we have an increasing number of career opportunities available to you. Depending on the job and location, you may be directed to apply with Accenture Infrastructure & Capital Projects LLP or one of the following Legal entities: * Accenture Infrastructure and Capital Projects, LLC * Accenture Infrastructure and Capital Projects Inc. Please note that benefits can vary by country and role. Please check with your recruiter for more information. You've Never Been Satis

Full-time

USD 130,000.00 - 170,000.00 per year

Consultant, Salesforce Functional Business Analysis

Dublin, Ohio

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Today

What Product Systems Analysis contributes to Cardinal Health Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience. Product System Analysis serves as a liaison between the

Full-time

USD 80,900.00 - 115,500.00 per year

Sr Consultant, Software Engineer | Genesys Cloud (Contact Center Technologies)

Columbus, Ohio

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Today

If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! At Nationwide , "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization.

Full-time

Generative AI and Innovation Team Director (AVP)- Wealth Management Operations

Columbus, Ohio

•

Today

We're seeking someone to join our team as a Generative AI and Innovation Team in Wealth Management Operations to provide support across our Wealth Management Operations organization to centralized support for enhancement initiatives and process improvements. The position will liaison with various organizations and governing committees within Morgan Stanley to execute key programs in operations. In the Operations division, we partner with business units across the Firm to support financial trans

Full-time

USD 88,000.00 - 129,000.00 per year

NICE CXOne Implementation & Support

Remote

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23d ago

NICE CXOne consultant Location: Remote role Role Overview We are seeking an experienced professional with strong expertise inNICE CXOne implementation and management. The candidate will be responsible for understanding the current NICE setup, accessing the NICE account, and owning technical support and ongoing operational activities. This role requires hands-on experience in managing NICE CXOne environments and ensuring seamless functionality across customer experience workflows. Key Responsib

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Contract

65 - 75

AI Program Director

Remote or Hybrid in Appleton, Wisconsin

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9d ago

We re excited to introduce a brand-new opportunity with extreme growth potential: AI Program Director. In this pivotal role, you ll join a company that places immense value on culture while driving innovation at scale. As the AI Program Director, you will align advanced AI technologies with organizational goals, lead cross-functional teams to design and deploy solutions that enhance production efficiency, empower employees, and create lasting competitive advantage. You ll shape the AI roadmap, c

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Contract

$150,000 - $190,000

Call Center Professional

Remote

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2d ago

Title: Call Center Professional Location: Aldie VAWork Type: Remote Duration: 4 Months Contract-to-Hire Ideal Candidate Profile:Seeking empathetic Call Center Professionals with a passion for helping individuals by providing accurate and consistent information regarding various State of MD benefit programs. Candidates should be detail-oriented, quick to learn new systems, and possess strong communication skills. They should deliver high-quality customer service, and strictly maintains the confid

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Full-time

Depends on Experience

Lead Tech Product Manager - U.S. Citizen - This role sits within Optum Serves Technology Product organization

Remote

•

Today

Lead Tech Product ManagerLocation: Remote / Telecommute Classification (HR only): Exempt Non-Exempt Reports To (Title): COO of Widescope Consulting and Contracting JOB SUMMARY Primary Purpose of Position Widescope Consulting is proud to serve our nation s military and Veterans by supporting federal agencies in their mission to improve the U.S. health care system. Our work helps enhance the health and well-being of individuals who serve or have served our country. Our solutions are designed to he

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Full-time

100,000 - 140,000

Consultant, Data Designer (Customer Solutions)

Columbus, Ohio

•

Today

If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! At Nationwide , "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio

Full-time

Senior Lead Site Reliability Engineer- Network Reliability

Columbus, Ohio

•

Today

Job Description Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership. As a Senior Manager of Site Reliability Engineering at JPMorgan Chase within the Network Product , you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team's strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and autom

Full-time

USD 171,000.00 - 260,000.00 per year

Fusion CX Sales Cloud and Subscription Management

Remote

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29d ago

Bachelor s degree (BE, BTech, MCA).Minimum 5 years experience with Oracle CX Cloud products (CPQ, Marketing Cloud, Field Service Cloud, Fusion Sales/Service Cloud).Deep Implementation/Support experience of CX processes and CPQ solution areas.Proficiency with JavaScript, jQuery, KnockoutJS, NodeJS, HTML, CSS, Webpage Design, Python, VBCS, Redwood.Strong analytical and problem-solving skills.Ability to thrive in a fast-paced, dynamic environment with minimal supervision.

Easy Apply

Contract, Third Party

$70 - $80

Mulesoft Developer - W2 only

Remote

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9d ago

NOTE:- Due to client compliance requirements, we are unable to engage on C2C or 1099. Candidates must be authorized to work on a W2 basis only Title: Mulesoft Developer Duration: 6+ Months Location: Remote Requirements: Need a 10+ years experienced candidate Strong ESB / Mulesoft background (Anypoint Studio, Mule 3.x/4, API Manager, RAML) Minimum 4 years of hands-on ESB/Mulesoft development Curam knowledge is recommended but not mandatory Will support multiple infrastructure components for a lon

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Contract

Depends on Experience

Engineering Manager, Content Discovery

Remote or Los Gatos, California

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Today

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. The Content Systems team has a vision of being the comprehensive gateway for all metadata powering the Netflix member experience. The Content Systems team builds seamle

Full-time

USD 190,000.00 per year

Lead Oracle Cloud GL & Fixed Assets Functional Consultant With State Client Experience

Remote

•

Today

Job Title: Lead Oracle Cloud GL & Fixed Assets Functional Consultant With State Client Experience Location: Remote Duration: 6+ Months Contract Interview: Video Need submission soon(with 1-2 hours as submissions slots are limited) Additional Info: I am not accepting submittals whose LinkedIn profile says "United States". I need a specific location - Responsibilities: Serve as the Functional Lead for Oracle Cloud General Ledger and Fixed Assets modules. Lead and facilitate design workshops w

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Contract

60 - 70

Distributed Systems Engineer (L5) - Commerce Product Data Engineering

Remote

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Today

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Netflix is re-imagining entertainment with over 300 million paid memberships in over 190 countries on millions of devices. One of the ways we do this is by using insigh

Full-time

USD 170,000.00 per year

Support Engineer 2

Remote or New York

•

Today

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary Responsible for providing specific product and/or technical knowledge, advice and solutio

Full-time

USD 85,627.46 - 128,441.19 per year

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Customer Experience jobs in Columbus, OH, USA