Customer Support jobs in Burlington, MA

Finastra PAYplus / GPP SME Customer Support

Remote or New York, New York

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Today

Key Skills / Requirements Mandatory: Finastra PAYplus / GPP (Global Pay Plus) hands-on experience 5-10 years of experience; Jr. SME: 5-7 years, Sr. SME: 7+ years PAYplus USA and/or GFX knowledge GPP system and business configuration LLD / ILD workshops and system integration Production support, issue triage, RCA, and troubleshooting Logs, trace files, GUI, DB, and Oracle queries SIT / UAT / NFT testing support Production upgrades and workarounds Customer-facing communication and requirement ana

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Full-time, Part-time, Third Party, Contract

Customer Support Specialist - 100% Remote!

Remote

•

Today

Practice: Managed Services Position Title: Customer Support Specialist Position Location: Remote Reports to: Team Lead Customer Support Job Summary: Responsible for the day-to-day support of Managed Services Clients. By leveraging customer service skills and understanding today's technologies and Electronic Health Record software, solve a wide variety of challenges in a fast-paced environment that is managed using ITIL methodology. The work hours for this role are Monday thru Friday 11:30am CST

Full-time

Technical Customer Support Specialist

Remote or Tempe, Arizona

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Today

Technical Customer Support Specialist Location: Tempe, AZ Pay: $19.00 - $23.00/hr W2 Type: 12-month contract, strong potential to convert to permanent Work Schedule: Onsite during training, then fully remote Start Date: October 13, 2026 No Credit Check Required About the Opportunity We are hiring Technology Support Specialists to join the advisor technology support team of one of the nation's largest and most respected independent financial services firms. This is a rare opportunity to ge

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Full-time

Full benefits package available including medical, dental, vision, HSA, 401(k) with immediate eligibility, life and disability insurance, EAP, and more

Customer Support - Healthcare Data Eligibility

Remote

•

4d ago

Responsibilities: - Acting as a healthcare data subject matter expert on Eligibility guidelines and Electronic - - Data Interchange (EDI) protocol for clients - Researching and consulting to improve healthcare data integrity and ensure excellent service delivery - Constantly improving healthcare analytical skills that are needed to perform data analysis - Resolving data enrollment issues on a daily basis - Having exceptional time management and healthcare client management skills - Strong pr

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Contract

Depends on Experience

Customer Support - Credit / Debit card disputes

Remote

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20d ago

Title:Customer Support - Credit / Debit card disputes Duration 6 months + (Possibility of Further Extension or conversion) Location Remote Pay Rate - $ 19.00/ Hr W2 (No Benefits) Job Brief: The Workcase Representative Will review, analyze, and process all incoming dispute documentation and general correspondence and assign the correct work case type classification.The incumbent will also manage the processing of document files within the imaging platform, which includes daily monitoring of ser

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Contract

Controls Engineer II, Customer Support

Remote or New Jersey

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Today

Company Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description General Responsibilit

Full-time

USD 110,000.00 - 120,000.00 per year

Mechanical Project Engineer, Customer Support

Remote or New Jersey

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Today

Company Description BEUMER Group is an international leader in intralogistics, specializing in conveying, loading, palletising, packaging, sortation, and distribution technology across a wide range of industries, including airports, e-commerce, warehousing & distribution, and bulk material handling. We offer the right solution for nearly every logistics challenge. As a family-owned company, BEUMER combines tradition with innovation. We are proud of what our employees create each day. Integrity,

Full-time

USD 110,000.00 - 120,000.00 per year

Senior Machine Learning Engineer, Customer Support Engineering

Remote

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Today

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments,

Full-time

USD 196,000.00 - 227,000.00 per year

Technical Customer Support (US Remote)

Remote or Illinois

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 110,000.00 - 120,000.00 per year

Tier I Customer Support Representatives - Part-time 2nd Shift (REMOTE)

Remote or Illinois

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Today

Koniag Technology and Infrastructure Solutions, LLC, a Koniag Government Services company, is seeking a Part Time Tier I Customer Support Representatives to support KTIS and our government customers. This position supports 2nd-shift operations, part-time with expected work hours between 6:00 PM and 11:00 PM EST. This position requires the candidate to be able to obtain a Public Trust. This is a remote position. We offer competitive compensation and an extraordinary benefits package, including he

Part-time

Remote Customer Technical Support

Remote or Jacksonville, Florida

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Today

Job Description Position Summary: Are you a problem-solver? ADT is looking for qualified candidates that possess the ability to self-manage and work independently in a fast-paced, constantly changing environment. You should be able to multitask across multiple systems and applications, are comfortable navigating a technical environment with the ability to follow guided troubleshooting steps, such as troubleshooting software and hardware. We're searching for someone that is open to input, depen

Full-time

USD 17.00 - 20.00 per hour

Technical Support Customer Service

Remote or Tempe, Arizona

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Today

We are seeking multiple Technical Support Representatives to join a growing technology support team serving financial professionals. This role is ideal for individuals who enjoy helping others, solving problems, and providing exceptional customer service in a fast-paced environment. This is a Tier 1 technical support position focused on assisting users with system access, navigation, email, and general technology-related issues. The role combines customer service excellence with basic technical

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Full-time

Competitive

Field Service Engineer

Waltham, Massachusetts

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Today

As a Field Service Engineer, you will help to strengthen our world-class service and support efforts to meet the demands of our customers. Every day, you will work to support our advanced Stretch Robotics in the field at customer worksites to deliver end-to-end customer-driven solutions. To thrive in this role, you must have exceptional technical capabilities, deep empathy for our customers, and familiarity with field service roles. You must be independent, decisive, and maintain a high attentio

Full-time

USD 73,670.00 - 90,000.00 per year

Electrical Project Manager

Woburn, Massachusetts

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Today

Description We are looking for an experienced Electrical Project Manager to oversee electrical construction work from planning through completion in Woburn, Massachusetts. This role calls for a hands-on leader who can coordinate field activity, interpret technical documents, and keep projects aligned with scope, schedule, and budget. The ideal candidate brings strong communication, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities: Direc

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Full-time

USD 120,000.00 - 150,000.00 per year

Staff Engineer - Cloud Networks

Boston, Massachusetts

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Today

Datadog's Cloud Networks team designs, builds, and maintains the production network infrastructure that powers everything built on top of our platform across AWS, Google Cloud Platform, Azure, and beyond. In this role, you'll set technical direction for how we scale our multi-region, multi-cloud network footprint while keeping reliability and performance high. You'll partner closely with internal teams and Cloud Service Providers to troubleshoot complex connectivity issues, integrate new network

Full-time

USD 244,000.00 - 305,000.00 per year

Technical Proposal Writer

Remote or Boston, Massachusetts

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Today

Description Robert Half's marketing & creative client is seeking a Part-Time Senior Technical / Proposal Writer for a short-term contract opportunity supporting high-profile project pursuits. This role can be worked remotely or on a hybrid basis in the Greater Boston area (which is preferred) and will require approximately 20-30 hours per week during standard business hours. The ideal candidate will bring strong proposal and technical writing experience within the construction, architecture, en

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Contract

USD 40.00 - 55.00 per hour

Associate Service Engineer

Woburn, Massachusetts

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Today

Description As a Service Engineer, you will play a key role in enhancing the customer experience by serving as a frontline representative of the company and helping clients utilize FTR products and solutions within their court environments. Responsibilities Diagnose and resolve technical hardware and software issues involving FTR solutions.Conduct proactive support and maintenance of installed audiovisual equipment, video conferencing systems, and FTR software solutions at designated customer s

Full-time

USD 59,451.00 - 96,999.00 per year

Equipment Service Agent

Boston, Massachusetts

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Today

In office role with some travel for equipment repairs This Jobot Job is hosted by: Ashley Hunt Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $50,000 - $70,000 per year A bit about us: We're a fast-growing clean energy company bringing innovative solar technology to commercial, industrial, and institutional customers worldwide. Our solutions are designed to make renewable energy smarter, more efficient, and more impactful. Join us in shapi

Full-time

USD 50,000.00 - 70,000.00 per year

UX Designer/Product Designer

Remote or Boston, Massachusetts

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Today

Description Robert Half is looking for an experienced UX Designer/Product Designer to support the creation of intuitive digital experiences for a long-term contract opportunity. The role is fully remote, 40 hours a week, and is a 3-month long contract. This role focuses on translating business and user needs into thoughtful, visually refined solutions while partnering closely with product, analysis, and engineering teams. The selected candidate will help shape end-to-end experiences across a por

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Contract

USD 60.00 - 63.00 per hour

Field Service Engineer- Boston

Boston, Massachusetts

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Today

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed

Full-time

USD 68,000.00 - 71,000.00 per year

Customer Support jobs in Burlington, MA, USA