Customer service jobs in Connecticut

Remote

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6d ago

Role: CRM- Senior Manager Location : Remote Duration: 12+ Months Rate: As low as possible About the Role We're looking for a Senior Manager, CRM to take full ownership of our customer relationship management platforms currently Salesforce and Microsoft Dynamics and the business outcomes they're meant to drive. This is not a pure administrator role and not a pure strategist role: it's both. You'll be hands-on in the system day to day while also owning the operating model, the roadmap, and the lon

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Contract

Depends on Experience

Call Center Representative

Orange, Connecticut

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3d ago

Lead, coach, train and manage customer care representatives in all aspects of their jobs to ensure high quality customer service. Provide direct supervision and development to assigned representatives. Provide performance and quality assurance reviews, address all areas of opportunity and strive to continually improve the quality and productivity of the team. Uphold the Customer Bill of Rights and all other Company policies. Investigate and resolve escalated and complex customer concerns. This

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Contract

Depends on Experience

Conflicts Attorney

Remote

•

Today

Tasks, Duties & Responsibilities Substantively analyze conflicts reports and exercise independent judgment to identify potential conflict of interest issues pertaining to new legal hires, new business or preliminary inquiries submitted by the firm s attorneys.Conduct research to gather information or clarification on potential issues and assist requesting attorneys in resolving any such conflicts issues.Prepare clear and concise communications to attorneys, identifying all potential issues found

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Full-time

$100,000 - $140,000

IT Support Analyst ( end user support )

Remote or Hybrid in Nashville, Tennessee

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28d ago

Our client is a global network of experts providing lifekeeping therapy, online counseling, and medical evaluations to support children with autism and their families. In this IT Support Analyst role, your daily problem-solving directly empowers our dedicated professionals to deliver life-changing care without missing a beat. Work Environment & Travel The positon is mostly Onboarding/offboarding employees/Reconfiguration of devices/ User privisioning /M 365 and Intune support.Role reports to IT

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Full-time

65,000 - 75,000

Product Owner /Manager, Contact Center Modernization (Amazon Connect Migration Healthcare Payer)

Remote or Dallas, Texas

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3d ago

MUST HAVE : AI, Contact Center Modernization, HealthCare, Migration Job Description: Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and

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Contract, Third Party

Depends on Experience

SAP Service Management

Remote

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20d ago

Seeking a SAP S/4 Service Management Consultant for an upcoming contract role in November. 10+ years of SAP Service Management functional lead experiencePrior skills and experience supporting SAP Customer Service, Plant Service and Service Management area including Service Contracts, Field Service, Returns and Repairs and WarrantyKnowledge of SAP S/4 HANAExtensive knowledge of Service work ordersStrong communication skills

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Contract

Depends on Experience

Product Owner with Contact Center

Remote

•

Today

Job Title: Product Owner /Manager, Contact Center Modernization (Amazon Connect Migration) Location: Remote Job Type: C2C/W2/1099 Job Description: Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance mem

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Contract

70 - 80

Talent Acquisition Business Partner – Level 2/3

Remote

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5d ago

My name is Gaurav and I'm a Technical Recruiter at First Tek. We are currently sourcing candidates with the following skills. Kindly forward your resume if interested, do share with your friends and colleagues as well. Job Title: Talent Acquisition Business Partner Level 2/3 Location: Remote Client: American aerospace and defense company Duration: 6 Month Contract Hiring Teams: Engineering and/or Manufacturing & Operations Job Summary: Northrop Grumman is seeking a Talent Acquisition Business

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Full-time

Depends on Experience

Industrial Field Service Technician – Foundry / Die Casting Equipment | Remote + Travel

Remote

•

Today

Job Overview : Provide mechanical, electrical, and technical support to customers for the commissioning, installation, inspection, maintenance, service, repair, rebuild, and upgrades of DISA green sand molding equipment.The role involves working directly at customer sites to troubleshoot equipment, perform service and maintenance, support installations, and provide technical training and guidance.The client is specifically looking for someone with experience working with die-casting equipment.Ke

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Full-time

35 - 40

Oracle EBS R12 Financials L3 Functional Consultant

Remote

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Today

Immediate need for a talented Oracle EBS R12 Financials L3 Functional Consultant. This is a 06+months contract opportunity with long-term potential and is located in Dallas TX(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 26-30366 Pay Range: $70/hr - $75/hour.Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Act a

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Contract

70 - 75

Service Support Technician | Applicant Must Be Currently Local to Richmond, VA | Relocation Not Allowed

Remote or Hybrid in Richmond, Virginia

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17d ago

NOTE: APPLICANT MUST BE ON OUR W2 OR 1099. C2C IS ALLOWED IF OWN CORPORATION ONLY. NOT ACCEPTING SUB-VENDORS. APPLICANT MUST BE CURRENTLY LOCAL TO RICHMOND, VA AT THE TIME OF SUBMISSION. RELOCATION IS NOT ALLOWED. Role: Service Support Technician Location: Richmond, VA Duration: 8 Months Interview: MS Teams + In-Person Note: Initially the role will require 4 days per week ON SITE to complete training with the opportunity to become REMOTE 5 days per week once training is successfully completed.

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Contract

Depends on Experience

Product Owner

Remote

•

Today

Hi, This is Viswanath from Saksoft. I have an excitingopportunityas a Product Owner with one of our clients. If you are interested in this opportunity, please share your updated Resume to proceed further. Job Title: Product Owner Location: St. Louis, MO / Dallas, TX / New York, NY- Hybrid /Remote (EST/CST) Hire Type: Contract Duration: Long Term Job Description: We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Av

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Full-time

Depends on Experience

Application Developer

Remote or Augusta, Maine

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Today

job summary: Understand client requirements and how they translate in application features. Collaborate with a team of IT professionals to set specifications for new applications. Design creative prototypes according to specifications. Write high-quality source code to program complete applications within deadlines. Perform unit and integration testing before launch. Conduct functional and non-functional testing. Troubleshoot and debug applications. Evaluate existing applications to reprogram,

Contract

USD58 - USD68

Bilingual Helpdesk Technician - French Canadian

Remote or Toronto, Ohio

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Today

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of

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Full-time

Market

Epic Willow (Certified) Analyst ** 100% Remote **

Remote

•

Today

Overview: Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Epic Willow Analyst (Clinical Documentation). Candidate must be authorized to work in USA without requiring sponsorship Location: San Francisco, CA (100% Remote role) Duration: 26 weeks contract with possibility of extensions Compensation: Flexible based on candidates experience and expectations. Competitiv

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Contract

90 - 110

Call Center Representative (Inbound Fraud)

Remote

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18d ago

Job Title: Call Center Representative (Inbound Fraud) Location: Charlotte, NC (Remote Candidates must reside within 60 miles or approximately 60 minutes) Type: Contract Description: The Clients Call Center Team At the client, we're proud to be a leading consumer financing company at the heart of American commerce. From health to home, auto to retail, our products have been serving the needs of people and businesses for nearly 100 years. We provide responsible access to credit and banking prod

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Contract

Depends on Experience

Project Manager - onboarding process improvement

Remote or Durham, North Carolina

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Today

job summary: Lead a 3 month or so project to accelerate our hiring and onboarding process. The scope will include TA, IT, Information Security and our Onboarding team. Develops project plans and recommendations in support of Departmental/Company objectives and leads implementation; tracks and reports on the status of the project. Must ascertain, categorize and manage projects in relation to corporate priorities. Negotiates for resources to staff projects effectively with appropriate skill set

Contract

USD50 - USD52

Print Service - Support Engineer

Remote or Hybrid in Richmond, Virginia

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17d ago

Print Service - Support EngineerIntroduction:We are seeking a skilled and customer-focused Support Technician to join our IT team. This mid-level role is responsible for providing technical assistance and support to end-users, resolving issues related to print services, and ensuring optimal IT service delivery. The ideal candidate will have a strong understanding of IT systems, excellent problem-solving skills, detail oriented, and a commitment to delivering high-quality customer service and sup

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Contract

30 - 35

Associate Director, Marketing Systems

Remote or Hybrid in Norwalk, Connecticut

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7d ago

Overview MBI is seeking an Associate Director, Marketing Systems to own and support the systems that power our print marketing operations, including customer selection, campaign execution, and tracking of marketing spend and performance. This is a hands-on role responsible for keeping a critical, highly used platform running smoothly. Youll work closely with marketing teams to ensure data is accurate, outputs are reliable, and issues are resolved quickly. Youll also help guide a small team suppo

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Full-time

160,000 - 180,000

CSA (Remote)

Remote

•

Today

About the Company Infinite Computer Solutions is a global technology solutions and services provider specializing in digital transformation, IT consulting, application management, and business process outsourcing. The company partners with leading enterprises across industries such as healthcare, telecom, and technology to deliver scalable, customer-centric solutions. With a strong focus on innovation, quality, and operational excellence, Infinite enables organizations to enhance customer experi

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Full-time

16 - 17

Customer service jobs in Connecticut, USA