Customer service Jobs in District of Columbia

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Operations/Customer Service Delivery Manager

GovCIO

Bethesda, Maryland, USA

Full-time

Overview GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position. Responsibilities The CSDM role's responsibilities include but are not limited to: Work with the NS program manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on customer needs and seek customer input and feedback on service quality and suggested areas of im

product manager-Dynamics 365 Customer Service

Virisha LLC

Remote

Contract

Product Manager, Business Systems - Dynamics 365 Customer Service 100% REMOTE 8+ Months high probability to extend Key Skills - MUST HAVE experienced with Dynamics 365 Customer Service ModuleStrong agile experienceBalance of strategic and tacticalProduct management experienceMS Dynamics 365 Customer Service Module implementation experience from the ground up.MB 230 - Microsoft Dynamics 365 Customer Service Functional Consultant certification HIGHLY PREFERREDMust have the ability able to sell sta

Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English)

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Seasonal Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an

Tier III Help Desk Specialist w/ Navy Trusted Agent

Mindbank Consulting Group

Arlington, Virginia, USA

Full-time

Please read the job description carefully before applying.Mindbank does not work with third parties.NOTE: This position has been filled. If you are interested in being considered for future, similar opportunities, please feel free to apply via Dice or submit your resume to If I have a position that matches with your skills and professional experience, I will reach out to you. Thanks! - Judy 6/26 Mindbank Consulting Group has an immediate need for a Sr. Help Desk Technician (Tier 3) with Mavy Tr

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) Job Description *This requisition is being posted for a list of Ultimate Medical Academy Graduates and other recruiting partners. If you were not provided a direct link to this job posting please do not apply.* JOB DESCRIPTION The Customer Service Representative -Remote (Ultimate Medical Academy Grads Only) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. Thi

Customer Service Representative (Bilingual: Spanish/English) Remote - New Mexico

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Customer Service Representative (Bilingual: Spanish/English) Remote - New Mexico Job Description JOB DESCRIPTION The Customer Service Representative (Bilingual: Spanish and English) Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ( We accept applications for this position on an ongoing

Senior Dynamics 365 CRM Techno-Functional Consultant (Sales & Customer Service)

E-Strategy International Inc.

Remote

Contract

Job Summary: We are seeking a Senior Dynamics 365 CRM Techno-Functional Consultant with deep experience in both Sales and Customer Service modules to support long-term enhancement, issue resolution, and system optimization. This role requires a balance of hands-on configuration and technical development, along with strong business process knowledge and stakeholder communication. Job Title: Senior Dynamics 365 CRM Techno-Functional Consultant (Sales & Customer Service) Location: Remote Job Type:

Customer Service Representative-Remote (Bilingual: Spanish and English)

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Mi

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

Remote

Full-time

Position: Solution Architect - Microsoft Dynamics 365 Customer Service Location: Remote/IL Duration: Full-time (USC) About Us Zion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position Summary We are looking for a Solution Architect with deep expertise i

Customer Service Representative (Healthcare) - Remote

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. In this position you represent one our leading healthcare clients assisting members with their insurance related needs. Examples include - Inquiries regarding benefits, eligibility,

Remote Customer Service Representative Supporting Veterans!

Infinite Computer Solutions (ICS)

Remote

Contract

Position: CSR Location: Remote Timing of work 6:00 AM to 7:00 PM in Pacific Time Zone (8-hour rotational shift) Monday to Saturday (Rotational 5 days per week ) JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Vete

Customer Service Representative

Infinite Computer Solutions (ICS)

Remote

Full-time

Greetings from Infinite Computer Solutions!! We are hiring Customer Service Agent (Representative) Remote Overview The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries facing portal and web pages. The efficient utilization of various software applications is an

Data Scientist (L5) - Customer Service

Netflix, Inc.

Remote

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding the C

Data Scientist (L5) - Customer Service Experimentation

Netflix, Inc.

Remote

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding the C

Senior SharePoint Developer

Radiance Technologies

Arlington, Virginia, USA

Full-time

Radiance Technologies, a rapidly growing and 100% employee-owned company, is seeking a Share Point Developer that acts as the main point of contact for SharePoint and O365 requirements. Maintains and updates MS SharePoint tools and applications to include all administrative responsibilities. Utilizes and updates various Office 365 applications to include Power BI. Continues to develop SharePoint Online based solutions by gathering requirements and information needs. Provides recommendations and

Compensation Analyst

Software Guidance & Assistance

Washington, District of Columbia, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Compensation Analyst for a CONTRACT assignment with one of our premier Healthcare Services clients in Washington DC. ( 20-30 hours per week) Responsibilities : Support the administration and planning of the employee compensation program to ensure the most competitive and strategic compensation practices. Maintain collaboration and effective partnerships by providing analysis support to various stakeholders. Work to relay in

Software Tester

Kforce Technology Staffing

Arlington, Virginia, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Software Tester in Arlington, VA. Summary: As a Software Tester, you will execute test plans, verify and document results. In this role, you will be expected to acquire working understanding of designated applications through review of technical & business documentation, training sessions and hands-on software testing experience. REQUIREMENTS: * 2+ years of experience in a Quality Assurance software Tester Role performing both internal an

Senior Help Desk Engineer

System One

Bethesda, Maryland, USA

Contract

Job Title: Senior Help Desk Engineer Location: Bethesda, Maryland Type: Contract Compensation: $80000 - $95000 annually Contractor Work Model: onsite in Bethesda MD Job Title: Mid-Level or Senior Help Desk Engineer Job Description: We are seeking a mid-level or senior Help Desk Engineer to support a 200+ person insurance company operating in a hybrid work environment. This individual will be responsible for managing day-to-day IT support operations, overseeing one onsite technician and a t

Customer service Agent

Infinite Computer Solutions (ICS)

Remote

Full-time

Call Center Agents role Its a Remote role Strong knowledge of customer management practices.Bachelors degree or 5 or more years of relevant work experience.Self-driven, excellent verbal and written communication skills, ability to multitask, good business acumen, and detail-oriented.Innovative thinker, enjoying challenges and working with cross functional groups.Exceptional written and verbal communication skills and can be trusted to speak for and represent the Customer Support and Operations

Engineer

EOS Hospitality

Washington, District of Columbia, USA

Full-time

Embassy Suites Georgetown is looking for an Engineer, in this role you will be assisting with preventative maintenance to meet quality standards, working with electrical and HVAC systems, keeping up with curb appeal, and promptly assisting with guest requests. As Engineer will understand the importance of working with urgency. Responsibilities: Maintenance and Repairs: Perform routine inspections, maintenance, and repairs on HVAC, plumbing, electrical, and mechanical systems to ensure they are