780 results (15 new)
Austin, Texas
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Yesterday
S.No Must Have Rating 1 CRM Configuration and Customization 2 Integration 3 Hands on coding-JS, Html, C#, Plugins, etc. 4 Customer Service Workspace 5 MSD Security 7 Power Automate/Flows S.No Nice to Have Rating 1 Mailbox Synchronization/Email to Case 2 Azure 3 Case creation via Omnichannel 4 Custom Pages/PCF/Canvas app
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Full-time
$100,000 - $120,000
Remote
•
Yesterday
Customer Service / Retirements Processor Remote. DUTIES AND RESPONSIBILITIES Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.Delivers highly routine work and provides general information, in accordance with established procedures and guidelines, in a timely manner andmeets deadlines appropriately.Performs basic task/transactions related to common programs and services by acquiring core knowledge required for the role.Me
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Contract, Third Party
Depends on Experience
Remote
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3d ago
Position: Dynamics 365 Architect Customer Service / Contact Center Location: Fully remote Role Overview We are seeking an experienced Dynamics 365 Architect with a strong specialization in the Customer Service / Contact Center module to design, implement, and optimize enterprise-scale customer engagement platforms. The ideal candidate will have deep expertise in Dynamics 365 Customer Service, Omnichannel, Power Platform, and Azure Communication Services, and will play a critical role in driving
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Contract
Up to $60
Remote
•
2d ago
Title: Customer Service RepresentativeLocation: Remote Note: Candidates could possibly work a late shift starting as late as 2:30pm EST. Job Description/Responsibilities Answer inbound calls from our internal clients at the branches. Educate Financial Advisors on account services and capabilities. Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries Required
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Contract
Depends on Experience
Dallas, Texas
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2d ago
Work Authorization: Citizen The Catalogue Listing Service Associate will be required to work with suppliers to adopt the catalog service in Client s global electronic marketplace. The individual will have supplier campaign responsibility to expand the adoption of modern format for airline parts data. The candidate must possess excellent problem solving, organizational, verbal and written communication skills, as well as being self-motivated. Must be able to perform as a team member and communica
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Full-time
$60,000 - $80,000
Remote
•
Today
Help Desk Specialist Location: Remote Work Type: Remote Remote Work: NO Job Description Gridiron IT is seeking a Help Desk Specialist to provide high-level support for a Department of Defense (DoD) Travel contract. This role delivers technical, functional, and customer-focused assistance to ensure seamless operation and user experience within the Defense Travel System (DTS) and related DoD travel programs. Responsibilities Provide assistance to all DoD personnel regarding the use and adminis
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Contract
$15 - $20
Remote or Hybrid in Mason, Ohio
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10d ago
Will require travel only once to collect the equipment and once to return the equipment GENERAL FUNCTION The Customer Service Representative provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase retail revenues and enhance the overall customer experience.Additionally, the Customer Service Representative initiates the escalati
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Contract
Up to $17
Remote
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24d ago
Job Title: Customer Service Representative Location: Remote Job Type: Full-time / Part-time Job Summary: We are seeking a dedicated and customer-focused BilingualCustomer Service Representative (English and French) to join our team. The CSR will serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a professional attitude while working in
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Full-time
$11 - $14
Remote
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21d ago
ob Summary: The Customer Service Representative assists the customer support team for MDS' client, Law School Admission Council (LSAC). This position requires commitment to work on LSAC Test Days, which occurs once a month for two days (Friday & Saturday) Duties/Responsibilities: Deliver superior support when handling customer inquiries and complaints promptly.Begin each call by performing the mandatory security checks.Evaluate data provided by the caller to determine and implement the appropri
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Part-time
$17+
Remote
•
Yesterday
Title: Help Desk analyst Location: Augusta, ME Duration : 12 months Client : State of ME Job Description: Provides technical assistance, support, and advice to end users for hardware, software, and systems. Provides hands-on technical assistance to business and technical users. Investigates and resolves computer software and hardware problems of users. Serves as a contact for level 1 support. Serves as a contact for users having problems using computer software, hardware, and operating systems,
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Contract
Depends on Experience
Remote
•
Yesterday
Pega Architect Atlanta, GA||Remote Full Time Descrption : Lead solution design for Dynamics 365 CE (Customer Service Module). Translate business requirements into scalable, secure technical solutions.Define system integration strategies with external systems, telephony, data warehouses, Azure services, and third-party applications.Oversee data migration, application lifecycle management, and release processes.Establish governance, best practices, coding standards, and DevOps practices.Collabo
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Full-time
$120,000 - $140,000
Fort Worth, Texas
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15d ago
QUALIFICATIONS: Proven experience in administrative roles, preferably supporting Customer Service.Proficient in MS Office Suite (Word, Excel, Outlook) and contract management software (if applicable).Strong organizational, communication, and multitasking skills.Detail-oriented.High school diploma or equivalent.1-2 years of administrative experience SCOPE OF WORK: The temporary administrative employee will be responsible for, but not limited to, the following tasks:CUSTOMER SERVICE SUPPORT: Assis
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Contract
$20 - $26
Austin, Texas
•
Yesterday
Description: The IT Field Services Technician - is responsible for support and maintenance to technology equipment within the Operations Center. Second level ticket escalation for software, hardware, and network systems. Imaging and installation of new employee workstations, as well as department relocations and other technical projects. Responsibilities Include: Handling daily trouble tickets for the Operations Center. Supporting desktops, laptops, printers, phones, satellite and audio\video eq
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Full-time
Depends on Experience
Hybrid in Austin, Texas
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23d ago
Hi, Job Title: Product Manager Customer Service Location: Austin, TX(Hybrid) Duration: 6+ months with possible extension Job Description: 7+ years of product management experience in customer service or contact center technology.Genesys Cloud CCaaS expertise is required (must-have).Strong background in contact center modernization, platform migration, and enterprise integrations.Hands-on experience with requirements gathering, user story writing, and backlog management (JIRA).Proven success in d
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Contract
$70 - $75
Remote
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6d ago
If you thrive on being the go-to partner clients trust when things get complex, and you love leading teams to solve high-impact business challenges, this is your opportunity. As Senior Manager of Client Services, you ll lead a portfolio of clients across Canada, Mexico, and other global locations, ensuring their operational systems stay healthy, optimized, and ready for what s next. You ll work with clients solving day-to-day challenges, leading continuous improvement projects, and being the par
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Full-time
$160,000 - $175,000
Hybrid in Lewisville, Texas
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Yesterday
DTS is looking for Remarketing Analyst for a Direct Client position based in Lewisville, TX Top Three Skills: Oral and written communication skills Conflict management skills Computer skills sufficient to manage multiple processes Required Skills: Customer service experience Time Management -Relationship building Job Description: Reporting to the remarketing manager, the remarketing analyst is key-pointed at primary auction facilities. Duties include processing and sale of auction vehicles in
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Contract
DOE
Austin, Texas
•
Today
Primary Roles and Responsibilities Technical SupportProvide advanced and escalated technology service supportperform complex hardware, software, and applications support and preventative maintenanceLog tickets (from phone calls, e-mail, voicemail, walk-ins) with appropriate content, priorities, impact, etc.Triage and troubleshoot customer issues; Escalation point as Tier 1/2 SupportImplement support via Microsoft Active DirectoryPerform enterprise desktop installations and updates via managed se
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Contract
Depends on Experience
Remote
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3d ago
Job Title: Banking Inbound Call Center Agent Location: 100% Remote Contract: 12+ Months Rate: $17.20/hr on w2 Job Description Candidates could possibly work late shift starting as late as 3pm EST. Job Description/Responsibilities Answer inbound calls from our internal clients at the branches.Educate Financial Advisors on account services and capabilities.Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasksHave superior customer-centric focus, with proven
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Contract
$17.2
Remote
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9d ago
Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on systems knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation: * Lead onsite CRM initiatives involving Oracle Service Cloud configuration,
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Contract, Third Party
$60 - $70
Hybrid in Fort Worth, Texas
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14d ago
Account Manager Audio/Video/Lighting Systems Position Overview Ensure achievement of individual sales goals by deeply understanding client needs, communicating requirements to all stakeholders, coordinating a team-based approach to delivery, and verifying satisfaction throughout the project lifecycle. Coordinates with: Systems Designer, Project Lead, Shop Manager, Purchasing Associate, Field Manager, and Systems Design Manager. Key Result Areas (KRAs) 1) Account Management Manage client interact
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Full-time
$80,000 - $100,000
