•Remote or Bethesda, Maryland, USA
Description Summary We are looking for a customer service representative (CSR) to join our team and provide user support for NIH's Common Data Elements (CDE) Repository, a platform that facilitates the discovery and reuse of common data elements across biomedical research studies. The CSR will ensure excellent customer service standards, respond efficiently to user inquiries, and maintain high user satisfaction and support. This position will support a contract with the National Library of Med