Charlotte, North Carolina
•
2d ago
Service Desk Analyst Summary Our client is seeking a Service Desk Analyst to serve as the first contact for customers who need technical assistance via phone or email. Responsibilities Respond to customer issues via phone, email, in-person, and chat.Follow-up with customers to ensure issues are resolved.Requirements 2+ years Help Desk or Technical Support experience.Experience with O365.Dependability, reliability.Common sense, logical.Preferred Active DirectoryMicrosoft IntuneMobile Device Mana
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Contract
Depends on Experience