Ohio
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Today
Our client, a leading education innovation company, is hiring a Help Desk Analyst on a contract basis. Job ID: 83926 Work Location: Columbus, OH Summary: First point of contact for the users who call our IT Service Desk Answers incoming calls, self-service requests, emails, and chats Tracks all information in ticketing system Participates in knowledge management process to resolve tier 1 incidents and requests in a timely fashion and create new knowledge Escalates unresolved problem/issues/requ
Contract
USD 20.00 - 23.00 per hour