Job Description: The Senior - PC Support Technician working under minimal supervision provides hardware and software support to employees and contractors. This Technician takes the lead in managing end-user support projects and tasks for the company. He/she will take the lead for the group when needed to resolve complex computer related issues. Acts as a liaison when dealing with difficult customer or service provider issues in order to resolve in a timely fashion. Provides periodic status rep
IT Support Analyst An MSP Company in the Lehigh Valley is looking to hire a full time IT Support Analyst to go onsite every day. The company is looking for an individual with strong device management, desktop support, and deployment experience. You will also be responsible for providing white glove support services to clients. Some of the technologies and support you will be using on a day-to-day basis will be Apple, Windows, End User Support, and handling level 1 and 2 tickets. The company is
IT Support Analyst A tech-driven leader company in the custom apparel industry is looking to hire an IT Support Analyst. This role is a contract to hire position where you will go onsite 5 days a week in Northeast Philadelphia, Pennsylvania. In this role you will be working heavily with both Windows and MAC Laptops, Desktops, and PCs for user management, troubleshooting, and support. You will also be utilizing Office 365/Exchange and Active Directory for onboarding new users and basic troublesho
Entry Level Hardware Support Technician, 1st Shift, St. Paul, MN We are looking to add full-time Computer Hardware Repair Technicians to the team on 1st shift. We have several openings for this position. The hours for this job are 7am-3:30pm. Responsibilities: - Successfully diagnose, document, and repair defective systems submitted by customers. - Repair devices in a timely manner and up to high company standards. - Perform root cause analysis and elevate problems to your supervisor as neede
Entry Level Hardware Support Technician, 2nd Shift, St. Paul, MN We are looking to add full-time Computer Hardware Repair Technicians to the team on 2nd shift. We have several openings for this position. The hours for the 2nd shift are 4pm-12:30pm. Responsibilities: - Successfully diagnose, document, and repair defective systems submitted by customers. - Repair devices in a timely manner and up to high company standards. - Perform root cause analysis and elevate problems to your supervisor as
Top Skills' Details - 3-4 years corporate Helpdesk/Service desk experience (Level 2) - Experience supporting O365, Teams, AD, and Windows 10 - Strong customer service experience Nice to have - Fluent in Spanish (nice-to-have) - Bachelor's Degree (nice-to-have) - ServiceNow (nice-to-have) -Experience with network/server troubleshooting and diagnostics is a plus. Job Description 3-4 years of experience of a mix of helpdesk and desktop. - AD password resets - Physical computer moves/hardware troub
Tier 1-2 IT Support Analyst, MSP Experience Required, Denver, CO We are seeking a qualified Tier 1-2 IT Support Analyst professional with 2-4 years of Helpdesk Technician experience. You will be interacting with clients to solve their IT problems and issues and work with a team of energetic people. This client's remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationshi
PKI and RSA Support Engineer (IT Support Analyst) * Germantown, MD The Department of Energy (DOE) Office of the Chief Information Officer (OCIO) is looking for an experienced IT Support Analyst who will be responsible for managing a broad spectrum of duties related to the identities and credentials of people and devices. The candidate will operate as part of a larger team supporting enterprise IT services for a nationwide customer base. Familiarity with Public Key Infrastructure, smart cards,
Seeking an IT Support Analyst for a contract to hire opportunity for our N. Dallas based client. This position will be responsible for interacting with end users to setup, troubleshoot, and maintain the company's desktop and mobile computing environment. Contract Duration: 3 - 6 Months Required Skills & Experience DIMENSIONS REQUIRED: Communication Planning and organization Attention to detail Good Judgment and Problem Analysis Adaptability and flexibility High Degree of Professionalism Time Man
We have partnered with our client in their search for an IT Support Analyst. Responsibilities Under direction of the Manager and in cooperation with other staff IT Support Technicians, responsible for providing user IT support services; network, training, and computer desktop support and services to staff. Documents procedures and workflows. Performs routine backup of data files; performs restores as requested. Assists in the deployment of hardware and software at the direction of the Manager
Our direct client, a global chemical manufacturing company based in lower Fairfield County, Ct, is seeking to hire a Technology Support Engineer. In thisrole, you are responsible for delivering technology support services to users of companywide internal and external client computer systems. Resolves complex and everyday service requests relating to client computer hardware, operating system, application and phone problems and malfunctions; interacts and consults with clients to manage client sa
We are partnered with a home building company in Plano, TX. They are seeking an IT Support Analyst to join their team on a contract to hire basis. This position will be responsible for interacting with end users to setup, troubleshoot, and maintain the company's desktop and mobile computing environment. Responsibilities will include but are not limited to answering and responding to calls, emails and in-person requests for technical assistance, inquiries, and other services. Communicating and re
We have partnered with our client in their search for an IT Support Analyst II. Responsibilities This role will provide technical user support for a moderately complex computing environment. Serves as generalist responsible for providing broad range of user support services, network, training, and computer desktop support and services to a department. Administers user and group accounts. Documents assigned systems and relevant procedures. Performs routine backup of systems and data files, perfor
Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a qualified Tier 1-2 IT Support Analyst professional with 1-3 years of Helpdesk Technician experience. You will be interacting with clients to solve their IT problems and issues and work with a team of energetic people. This client's remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is needed. Our cli
IT Support Analyst, MSP Experience Required, Centreville, VA We are seeking an experienced IT Support Analyst comfortable with onsite client work. We typically have our Help Desk employees go onsite after about a year or so, depending on their skill level. However, this position will need to be a little more experienced and will go onsite to client sites fairly quickly. We are seeking a qualified IT Support Analyst professional with 1-3 years of Help desk Technician experience. You will be inte
This role will work 1-2days per week at company locations throughout New York City and the balance of the time at the company headquarters in downtown Manhattan. The Desktop Support Analyst is responsible for providing on-site helpdesk and desktop support to employees. Responsibilities include management and support of all user assigned equipment, including desktops, laptops, PC peripherals, printers, phones. Alerts generated by Endpoint Protection systems should be analyzed and remediated or es
Title: Helpdesk / Desktop Support Analyst Location: Houston, TX (Greater Greenspoint) Duration: Contract Work Requirements: , Holders or Authorized to Work in the US Qualified candidates may send a copy of their resume (Word Format) to Taylor Kast at . Role: Helpdesk / Desktop Support Analyst Responsibilities: Monitor / Manage FreshService Support Tickets Answer calls placed into the IT Support Number Provision / Deprovision User Accounts - On-Premise Active Directory / Azure Active Directory
IT Support Analyst Opportunity - Contract - Menlo Park, California My client is looking for an experienced IT Support Analyst who can work on a contract basis. Desired Skillset/Responsibilities: * Experience with multiple SaaS applications * Great troubleshooting skills on hardware (Mac, PC, Mobile Devices, etc.) * Independent contributor, able to pick up and learn support structures quickly * Excellent communication skills and experience acting as an IT consultant * Ability to step into an iss
Location: Milpitas, CA Salary: $35.00 USD Hourly - $38.00 USD Hourly Description: Our client is currently seeking a IT & Software - Desktop Systems Spec 4 This job will have the following responsibilities: AV/ IT Support Analyst Responsibilities IT Audio Visual Support Specialist, you will be responsible for supporting on demand Corporate Meeting Events, Executives, and Audio-Visual equipment at designated KLA Milpitas Headquarters. Routinely manage, document, maintain accurate records of
Job Title: IT Support Analyst Location: Lancaster, TX75134 PRIMARY RESPONSIBILITIES: Provide first-line technical support for users requiring assistance with information technology issues and problemsRespond to requests for technical assistance onsite using the help desk management systemSupport clients in a Microsoft domainSetup PCs, laptops, printers, and other network equipmentTroubleshoot and solve desktop OS problemsProvide support for Windows workstations, handhelds, Printer, and other ne
