Fargo, North Dakota
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Today
Description Job Summary Receives telephone calls from users seeking assistance with computer software, hardware, mobile devices, email, or operating systems. Diagnoses and troubleshoots initial hardware and software errors from users and identifies possible resolutions or support escalation needs. Enters detailed information into the help desk software and completes appropriate follow-up to ensure the problem is resolved. Resolves basic problems while on the phone (i.e. unlocking documents, rese
Full-time
USD 18.00 - 25.00 per hour