Escalation Management jobs in Menlo Park, CA

Senior Manager, DevOps & SRE - Platform Reliability & Global Operations

Santa Clara, California

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Today

Description POSITION DESCRIPTION The Senior DevOps & SRE Manager - Platform Reliability & Global Operations is a senior technical leader responsible for the reliability, scalability, security, and operational excellence of a complex, multi-platform ecosystem spanning applications, workflows, event streaming, and data platforms. This role leads a blended DevOps and SRE organization, manages third-party service providers, and ensures 24x7 follow--the--sun operations. The ideal candidate has deep e

Full-time

USD 175,000.00 - 210,000.00 per year

Senior Manager, GPU Application Engineering -Datacenter / AI

Santa Clara, California

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Today

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the wo

Full-time

USD 191,100.00 per year

SLAC IT Service Desk Manager

Menlo Park, California

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Today

SLAC Job Postings Position Overview: The SLAC IT Service Desk Supervisor provides operational and technical leadership for front-line IT services in alignment with ITIL-based Service Management practices. This role is accountable for service quality, incident and request fulfillment performance, staff capability, and continual service improvement. The Supervisor serves as the senior escalation point for complex incidents and problems, ensuring stable operations, effective problem resolution, an

Full-time

USD 139,448.00 - 167,830.00 per year

Senior Manager, Technical Support

Dublin, California

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Today

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don't just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset - who ra

Full-time

USD 179,000.00 - 235,200.00 per year

Senior Manager, DevOps & SRE - Platform Reliability & Global Operations

San Francisco, California

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Today

Full-time

USD 175,000.00 - 210,000.00 per year

Senior OSAT Engineer

San Jose, California

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Today

Job Details: Job Description: About Altera Altera is a global leader in FPGA and programmable logic solutions, enabling innovation in data center, communications, automotive, aerospace, and industrial markets. As we expand manufacturing capabilities for next-generation programmable devices, we are strengthening our OSAT engineering organization to deliver world-class backend manufacturing performance. Role Summary We are seeking a highly skilled Senior OSAT Engineer to drive outsourced asse

Full-time

USD 159,700.00 - 231,000.00 per year

Senior OSAT Engineer (Part-Time, Contract)

San Jose, California

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Today

Part-time

USD 159,700.00 - 230,000.00 per year

Sr. Application Engineer

San Jose, California

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Today

Job Req ID: 29001 About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, pass

Full-time

USD 125,000.00 - 145,000.00 per year

Database Engineer, Government Cloud

San Francisco, California

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Today

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Data Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering

Full-time

USD 117,200.00 - 176,700.00 per year

Client Success/Account Manager

Remote

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12d ago

Job Title: Client Success Manager / Account Manager (IT Services) Location: Remote (USA) Preferred Locations: San Francisco | Dallas | New Jersey | New York Experience: 7+ Years Work Authorization (Must Have): Valid independent US work authorization only. No sponsorship or employer-dependent visas will be considered. About InfoBeans: InfoBeans is a global digital transformation and product engineering company helping enterprises achieve business outcomes through technology. Learn more: Job Descr

Easy Apply

Full-time

$100,000 - $150,000

Zendesk Platform Optimization Specialist - Remote

Remote or Kansas City, Missouri

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Today

RESPONSIBILITIES: Kforce is looking for a Zendesk Platform Optimization Specialist for a remote, short-term contract opportunity. Responsibilities: * Conduct a comprehensive review of Wave's Zendesk configuration, including workflows, automations, triggers, macros, and ticket lifecycle management * Evaluate queue structure, routing logic, and ticket categorization to ensure they support efficient case management and operational visibility * Identify configuration gaps or inefficiencies contribu

Contract

$55 - $60 hourly

Systems Administrator-Lead

Remote

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Today

Systems Administrator Lead Leidos is seeking a Systems Administrator Lead to support the Military OneSource program. This is a full-time, remote leadership role supporting a government customer in a 24/7 operational environment. The role requires strong technical expertise, team leadership, stakeholder engagement, and a focus on improving Customer Experience (CX). This position may require after-hours support coverage and operational escalation support. What You'll Do Supervise and support sy

Full-time

USD 92,300.00 - 143,775.00 per year

Regulatory Control and Data Specialist, Vice President

Remote or New York, New York

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Today

Regulatory Control & Data Specialist (FRTB TB/BB Boundary & Firm Account Metadata) Job Overview Our Markets business serves corporates, institutional investors, and governments, leveraging our leading underwriting, sales and trading, and distribution capabilities across Commodities, Equities, Rates, Spread Products, and Currencies. Our broad product coverage and global presence enable us to meet client needs with unmatched precision. The successful candidate will join the In-Business Risk tea

Full-time

USD 129,840.00 - 194,760.00 per year

Artificial Intelligence Risk and Control Controls Officer - VP

Remote or Irving, Texas

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Today

Role: This role is for a Technology Risk and Control Officer with specific focus on Artificial Intelligence (AI) including Generative AI and Agentic AI. The successful candidate will be responsible to drive AI control improvements, coordinate AI specific Internal audits and 2LOD challenges. In addition, the Control Officer will be responsible for driving AI governance and risk management process improvements. This position involves close collaboration with various technology teams, Internal aud

Full-time

USD 114,720.00 - 172,080.00 per year

Senior Deployment Solutions Engineer (Telecom) - CCNP Required

Remote

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Today

CCNP REQUIRED Position Summary The Senior Deployment Solutions Engineer leads large-scale, complex telecommunications and IT infrastructure deployment programs across the network. This role owns end-to-end program delivery for 2 4 concurrent initiatives spanning network, hardware, and platform rollouts with direct accountability for budget, schedule, risk, and service impact. The Senior Deployment Solutions Engineer serves as the senior technical owner within the program, partnering with engin

Contract

65-75/hr

Technical Support Manager, Olink proteomics (Remote - US)

Remote or Massachusetts

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Today

Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting, Office Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step bey

Full-time

USD 92,900.00 - 125,000.00 per year

Full Stack Developer -Assistant Vice President

Remote or Jacksonville, Florida

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Today

The Full Stack Developer is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately

Full-time

USD 96,960.00 - 145,440.00 per year

Technology Governance and Delivery Lead, Vice President

Remote or Tampa, Florida

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Today

Job Description Overview of the Role Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates econom

Full-time

USD 113,840.00 - 170,760.00 per year

Digital Software Engineer Lead Analyst Vice President

Remote or Tampa, Florida

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Today

The Digital S/W Eng Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to gu

Full-time

USD 125,600.00 - 188,400.00 per year

Digital Software Engineer Lead Analyst Vice President

Remote or Jacksonville, Florida

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Today

Full-time

USD 125,600.00 - 188,400.00 per year

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Escalation Management jobs in Menlo Park, CA, USA