Escalation Management jobs in Pasadena, TX

Pasadena, Texas

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Today

Job Title: IT Support Specialist (Manufacturing & Plant Operations) Role Overview We are seeking a motivated and customer-focused IT Support Specialist to join our technology support team at a major manufacturing and chemical processing facility. In this role, you will serve as the primary technical point of contact for plant personnel, resolving Level 1 and Level 2 incidents, provisioning end-user hardware, and ensuring high-availability IT operations across a fast-paced industrial environment

Full-time

USD 62,400.00 - 116,500.00 per year

SAP Basis Support

Remote

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25d ago

Clarus Group is a veteran-owned management consulting and technology solutions company that believes our employees are critical to our overall success. We provide a workplace that encourages growth and career development, and rewards excellence and hard work. Our consultants provide our clients with the benefit of years of experience, education, and the desire to partner with them to accomplish their goals. This opportunity requires U.S. Citizenship to support federal security clearance requirem

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Contract

60000 - 75000

Senior AI & Data Analytics

Spring, Texas

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Today

Senior AI & Data Analytics Description - Job Summary This role is responsible for overseeing the delivery of very large, complex internal projects, which often span multiple regions, and involve high risk, ensuring adherence to established standards and protocols. The role manages project finances, develops project plans and leads multiple projects with a focus on scope, cost, quality, communication, and issue resolution. The role maintains relationships with upper-level stakeholders, coordina

Full-time

USD 116,150.00 - 182,400.00 per year

Senior ServiceNow Development Manager

Spring, Texas

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Today

Senior ServiceNow Development Manager Description - Description: At HP, we believe that the future of work is delivering growth and fulfillment through technology. We are a technology company born of the belief that companies should do more than just make a profit. They should make the world a better place. And our technology - a product and service portfolio of personal systems, printers, and 3D printing solutions - was created to inspire this meaningful progress. We know that thoughtful ide

Full-time

USD 130,700.00 - 205,200.00 per year

Risk Management Lead Consultant

Remote

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5d ago

Risk Management Lead ConsultantLocation: Remote USA Time Zone: CST Support Required Visa: / GC Experience: 1015 Years Employment Type: Contract Job SummaryWe are seeking an experienced Risk Management Lead Consultant to lead Oracle Risk Management initiatives, solution design, and implementation. The ideal candidate will have strong expertise in Oracle Risk Management Cloud, financial controls, compliance, and risk frameworks, along with excellent stakeholder management skills. Key Responsibili

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Contract, Third Party

Depends on Experience

Renewals Specialist Lead (Cisco IT service contract renewals)

Remote or California

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Today

This is an internal position. About the role The Renewal Specialist Leader oversees the renewal lifecycle of IT service contracts, ensuring accuracy, timeliness, customer satisfaction, and measurable business impact. This role leads a team of renewal specialists while developing the strategy, operating model, and execution discipline required to grow and protect the renewal business. The leader will be expected to bring innovation to how the team engages with customers and internal stakeholder

Full-time

Sr Manager, Technology Operations Support

Remote or Columbus, Ohio

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Today

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

Full-time

USD 99,000.00 - 165,000.00 per year

Product Support Engineer - Level 2

Remote or Dallas, Texas

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Today

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to join the team of software engineering experts at Kyndryl? We are seeking a talented Product Support Engineer - Level 2 t to co

Full-time

USD 73,440.00 - 139,680.00 per year

Manager II, Technical Support Engineer

Remote or New York, New York

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Today

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility

Full-time

USD 145,747.00 - 300,067.00 per year

Senior Cybersecurity / IAM Project Manager

Remote or Hybrid in Northbrook, Illinois

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3d ago

Job Title: Senior Cybersecurity / IAM Project Manager Location: Northbrook, IL or Remote USA Position: 12-Month Contract (W2). Potential for extension or hire. Overview Our client is seeking an experienced Cybersecurity Senior Project Manager to lead the planning, execution, and delivery of small to medium-sized cybersecurity projects. This individual will report to the Cybersecurity Program and Performance Manager and will be accountable for projects focused particularly on application cont

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Contract

$50 - $72

Client Readiness

Remote

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30+d ago

Client Experience Migration Technical Support Representative The Client Experience Migration Technical Support Representative ensures the delivery of superior customer service by providing timely and efficient resolution of technical issues related to the Fiserv data center consolidation/migrations. This role involves troubleshooting, gathering details and screenshots, analyzing, and resolving escalated issues from clients and internal teams, thereby ensuring continuous client satisfaction. The

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Full-time

$60,000 - $80,000

Director, Technology Operations

Remote or St. Louis, Missouri

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Today

Job Description Summary: The Director, Technology Operations, leads the operational service management function within Infrastructure & Operations (I&O). This role directly manages the Service Delivery Managers responsible for governing partner-delivered day-to-day infrastructure operations across the in-scope service towers, including Network Administration, Server & Storage Administration, Cloud Infrastructure Services, Monitoring & Event Management, Infrastructure Protection, and Identity &

Full-time

Data Center Engineer, Senior

Remote or Georgia

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Today

Company: Qualcomm Incorporated Job Area: Information Technology Group, Information Technology Group > IT Engineering General Summary: We have an opportunity in our Global Data Center Operations team for an intelligent and motivated Data Center Engineer who is enthusiastic about data center deployment and site reliability/management. As a member of our team, you will be managing existing and new Qualcomm data centers in Atlanta, Georgia. You will be responsible for the day-to-day operations of

Full-time

USD 41.19 - 61.79 per hour

Data Center IT Engineer

Remote or Virginia

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Today

Company: Qualcomm Incorporated Job Area: Information Technology Group, Information Technology Group > IT Engineering General Summary: Please note: This position is not remote and is primarily located on-site at our facilities in Sterling, Virginia. **This role is not eligible for Qualcomm immigration sponsorship. We have an opportunity in our Global Data Center Operations team for an intelligent and motivated Data Center Engineer who is enthusiastic about data center deployment and site reli

Full-time

USD 36.82 - 55.24 per hour

Senior Project Manager

Remote or Almont, Colorado

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Today

Description: Remote Our client is seeking an experienced Senior Project Manager to lead a strategic Anti-Money Laundering (AML) technology modernization initiative. The role will manage the migration of a legacy end-of-life AML platform from an on-premises environment to SAS Viya and oversee all phases of the project lifecycle, including planning, execution, testing, deployment, change management, and post-implementation stabilization. The position requires delivery experience in regulated env

Contract

Customer Service Representative

Remote

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Today

Customer Service Representative (Remote) Company: Infinite Computer Solutions Location: Remote Schedule: Monday to Friday About the Company Infinite Computer Solutions is a global technology solutions and services provider specializing in digital transformation, IT consulting, application management, and business process outsourcing. The company partners with leading enterprises across industries such as healthcare, telecom, and technology to deliver scalable, customer-centric solutions. With a

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Full-time

$40,000 - $60,000

Manager of Regional MCN Deployments NSA Team - Network Practice Office (NPO)

Remote or Illinois

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 140,000.00 - 155,000.00 per year

Portfolio Manager

Remote

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Today

The Portfolio Manager leads a high-performing team of Program and Project Managers to ensure the successful delivery of complex, high-impact client programs that drive strategic business outcomes at scale. This role provides portfolio-level oversight across multiple concurrent delivery engagements, ensuring consistent governance, operational excellence, stakeholder alignment, and financial accountability across the entire book of business. Beyond portfolio leadership, this role serves as a force

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Third Party, Contract

Depends on Experience

D365 F&O Solution Architect / Senior L3 Support Engineer

Remote

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Today

D365 F&O Solution Architect / Senior L3 Support Engineer DETAILS Location : 100% Remote Position Type : 6M C2H Hourly / Salary : to $160K (based on experience) JOB SUMMARY Vaco is currently seeking a D365 F&O Solution Architect / Senior L3 Support Engineer for a 6M C2H opportunity that is 100% remote. The D365 F&O Solution Architect / Senior L3 Support Engineer will serve as the senior technical lead for a key enterprise client, driving quarterly health assessments, architectural recommendation

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Contract

$95

D365 F&O Solution Architect / Senior L3 Support Engineer

Remote

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Today

Easy Apply

Contract

$80

Escalation Management jobs in Pasadena, TX, USA