Help Desk Manager jobs in TX

Dallas, Texas

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Today

Join a growing healthcare organization as an IT Help Desk Manager in a full-time role providing technical and personnel leadership support for clinics, support centers, and call centers. Located in Dallas, TX, this position requires three days onsite with Monday and Thursday being mandatory office days. You'll oversee IT help desk staffing and operations while managing a team of both local and remote staff across multiple time zones. This is a strategic role where you'll analyze support trends t

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Full-time

USD 125,000.00 per year

Senior Help Desk Manager / Hybrid / Dallas

Dallas, Texas

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Today

We are looking for a Help Desk Manager based in Dallas, TX to support a fast-growing, multi-location organization. This hybrid role requires being onsite Mondays, Thursdays, and one additional day of your choice. You'll lead a 12-person help desk team across CST/EST time zones, modernize workflows, and strengthen service delivery for internal users and field teams. This position offers the chance to reshape an already fast paced help desk environment by implementing better structure, updated pro

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Full-time

$110000 - $125000

Help Desk 1

Austin, Texas

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7d ago

Help Desk 1 (Onsite) Primary Location: Austin, Texas Need locals V-Soft Consulting is currently hiring for a Help Desk 1 for our premier client in Austin, Texas. WHAT YOULL NEED: Technical Requirements and Certifications Preferred: CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred. Education and Experience Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).: 3 years. Experience

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Contract

Depends on Experience

Help Desk ~ Local to TX

Austin, Texas

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30+d ago

Role: Help Desk 1 OCANov25HD The primary work location(s) will be at Office of Court Administration, 205 W 14th St, Austin, TX 78701. The working position is On Site. Provides front-line technology support by answering and responding to inbound calls/emails in a timely and professional manner, gathering and analyzing information about the customer s issue and determination of the best way to resolve the problem. Provides basic support and troubleshooting, including password resets, printer confi

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Contract, Third Party

Depends on Experience

Help Desk Technician

Remote

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13d ago

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military

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Full-time

$28.51 - $41.35

Help Desk Analyst

Remote

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3d ago

Help Desk Analyst Our client, a leading organisation in the technology and services sector, is seeking a motivated and customer-focused Help Desk Analyst to join their IT support team. This role is ideal for someone who enjoys problem-solving, supporting users, and working in a fast-paced, technology-driven environment. As a Help Desk Analyst, you will act as the first point of contact for IT-related issues, helping to ensure systems run smoothly and users receive timely, high-quality support. Y

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Full-time

70,000 - 80,000

Help Desk Specialist - $31 CTC - REMOTE (WI Resident/MUST Relocate to Wisconsin)

Remote

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2d ago

Job Description: Crop to Crop resumes are accepted Location Requirement: Remote or on-site? Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. This position is 100% remote within the state of Wisconsin Working under the close supervision of the Help Desk Supervisor; Bureau of Technology Management (BTM), performs Level One troubleshooting and support for all BTM provided hardware and software solutions. The IS Technical Services Profess

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Contract

Depends on Experience

Help Desk (Tier 2) | Fully Remote (Wisconsin)

Remote

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2d ago

Job Title:Help Desk II Location: Madison, WI (100% Remote within Wisconsin) The Help Desk II professional will provide Level 1 technical support services for the Wisconsin Department of Corrections (DOC), Bureau of Technology Management (BTM). Working under the close supervision of the Help Desk Supervisor, this role supports DOC staff by troubleshooting hardware, software, network, printer, and operating system issues while delivering excellent customer service in alignment with DOC policie

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Contract

23 - 28

CSAT Agent (Helpdesk Support)

Plano, Texas

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2d ago

We are seeking a proactive and detail-oriented CSAT Agent to support helpdesk operations during an upcoming decommission phase. The ideal candidate will have a strong background in helpdesk support, ticket management, communication, and customer satisfaction handling. This is a critical role that requires strong organizational skills and the ability to thrive in a fast-paced environment.Key ResponsibilitiesServe as the primary point of contact for helpdesk support during the decommission period.

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Contract, Third Party

Depends on Experience

Help Desk Analyst

Remote

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7d ago

Job ID: 11616752B Position:Help Desk Analyst Department:CO OIT Location:601 East 18th Avenue Suite 250 Denver, Colorado 80203-0000 (Remote) Duration:6+ Months 100% Remote Job QUALIFICATIONS:Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service.Duties and Responsibilities:As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, software a

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Third Party, Contract

27 - 32

Remote Bilingual (English And Japanese) IT Help Desk Specialist

Remote or Orlando, Florida

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Today

TEKsystems is seeking a REMOTE Bilingual (Japanese/English) IT Help Desk Specialist. This role will be supporting end users in both the United States and Japan with IT troubleshooting. The schedule for this role will be: Tuesday - Saturday, 7pm - 4am EST (2pm - 1am PST). Top Skills Desired: - 2+ years of IT help desk/service desk experience (specifically IT call resolution experience) - Fluent in both English and Japanese (speaking and writing) - Previous experience with a ticketing system and c

Full-time

USD 20.00 - 30.00 per hour

Help Desk Support

Texas

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Today

Role: Help Desk support Location: Austin, TX Duration: longterm Rate: $Market All Inclusive "Need local to Austin. OCANov25HD Working Title: Help Desk Support Title/Level: Help Desk 1 Category: Technical Services, Help Desk and Operations I. DESCRIPTION OF SERVICES Office of Court Administration Help Desk Provides front-line technology support by answering and responding to inbound calls/emails in a timely and professional manner, gathering and analyzing information about the customer's issue a

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Contract, Third Party

Help Desk Analyst

Carrollton, Texas

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Today

Description Need to be fluent in French and English No sponsorship We are looking for a skilled Help Desk Analyst to join our team in Carrollton, Texas. In this role, you will provide technical support for hardware and software systems, ensuring smooth operations across various devices and platforms. You will play an essential role in troubleshooting issues, maintaining systems, and delivering excellent customer service. Responsibilities: Install, configure, and maintain laptops, desktops, and

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Full-time

USD 60,000.00 - 65,000.00 per year

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization. Responsibilities: Respond promptly to service desk tickets, providing effective solutions to address

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Full-time

Remote Helpdesk Support Analyst

Remote or Quincy, Massachusetts

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Today

Job#: 3013064 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all cr

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Full-time

Help Desk Associate

Remote or Westlake, Ohio

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Today

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Help Desk Associate provides first-level technical support to end-users, en

Full-time

Help Desk Analyst

Fort Worth, Texas

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Today

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Fort Worth, Texas. In this role, you will provide technical assistance and support across multiple sites, addressing IT-related issues and ensuring seamless operations. This position involves collaborating with onsite team members and occasionally traveling to other locations. Title: L1 Helpdesk Location: Fort Worth, Tx Duration: 2-3 months Pay: $25-28 per hour Responsibilities: Respond promptly t

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Contract

USD 22.16 - 25.66 per hour

Tier 1 Helpdesk Support

Coppell, Texas

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Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Full-time

USD 16.25 - 18.00 per hour

Tier 2 Help Desk Technician - Clearance Required

Remote

•

Today

Overview LMI is seeking a Tier II Help Desk Technician to serve as the critical second-level escalation resource for the Army Training Information System (ATIS). Serving as the critical second level of escalation from Tier I (AESMP) support, this role demands exceptional problem-solving abilities and effective communication skills to guide users through sophisticated system challenges. The technician will collaborate closely with cross-functional teams to ensure seamless issue resolution while

Full-time

USD 83,000.00 - 95,000.00 per year

Helpdesk Support - Remote - Dontrell

Remote or Oklahoma City, Oklahoma

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Today

Job#: 3012561 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Start Date: 12/1/2025 Training Schedule: unknown at this time Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience n

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Full-time

USD 15.00 per hour

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Help Desk Manager jobs in Texas, USA