Help Desk Manager jobs in VA

Help Desk Manager-Ft Belvoir, VA (On-Site)

Fort Belvoir, Virginia

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4d ago

Help Desk Manager (On-Site) Secret Clearance Required Location: Ft Belvoir, VA On-site Clearance: Active Secret (IT-II or current NACLC) Overview:The Help Desk Manager will lead and manage all on-site IT Helpdesk operations for the client's Information Technology Operations Center (ITOC). This role serves as the primary liaison between government supervisors and contractor personnel, ensuring service delivery aligns with client's performance, reporting, and compliance standards. Key Responsibil

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Contract

Depends on Experience

Helpdesk Support

McLean, Virginia

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6d ago

CherryRoad has recently built a new Network Operations Center (NOC) to manage daily operations of our rapidly growing Managed Services Division. We are looking for an enthusiastic, motivated and experienced individual who will be responsible for NOC operations. Responsibilities Include: Monitor data center infrastructure and networks to ensure system availability. Develop and maintain runbooks and troubleshooting procedures for client support. Follow troubleshooting procedures in an effort to r

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Part-time

25 - 28

Help Desk Technician

Remote

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13d ago

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military

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Full-time

$28.51 - $41.35

Help Desk Analyst

Remote

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3d ago

Help Desk Analyst Our client, a leading organisation in the technology and services sector, is seeking a motivated and customer-focused Help Desk Analyst to join their IT support team. This role is ideal for someone who enjoys problem-solving, supporting users, and working in a fast-paced, technology-driven environment. As a Help Desk Analyst, you will act as the first point of contact for IT-related issues, helping to ensure systems run smoothly and users receive timely, high-quality support. Y

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Full-time

70,000 - 80,000

Help Desk Specialist - $31 CTC - REMOTE (WI Resident/MUST Relocate to Wisconsin)

Remote

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2d ago

Job Description: Crop to Crop resumes are accepted Location Requirement: Remote or on-site? Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. This position is 100% remote within the state of Wisconsin Working under the close supervision of the Help Desk Supervisor; Bureau of Technology Management (BTM), performs Level One troubleshooting and support for all BTM provided hardware and software solutions. The IS Technical Services Profess

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Contract

Depends on Experience

Help Desk (Tier 2) | Fully Remote (Wisconsin)

Remote

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2d ago

Job Title:Help Desk II Location: Madison, WI (100% Remote within Wisconsin) The Help Desk II professional will provide Level 1 technical support services for the Wisconsin Department of Corrections (DOC), Bureau of Technology Management (BTM). Working under the close supervision of the Help Desk Supervisor, this role supports DOC staff by troubleshooting hardware, software, network, printer, and operating system issues while delivering excellent customer service in alignment with DOC policie

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Contract

23 - 28

Help Desk Analyst

Remote

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7d ago

Job ID: 11616752B Position:Help Desk Analyst Department:CO OIT Location:601 East 18th Avenue Suite 250 Denver, Colorado 80203-0000 (Remote) Duration:6+ Months 100% Remote Job QUALIFICATIONS:Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service.Duties and Responsibilities:As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, software a

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Third Party, Contract

27 - 32

Help Desk Student Associate - Spring 2026

Fredericksburg, Virginia

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Today

Title: Help Desk Student Associate - Spring 2026 VP Area: Chief of Staff - UMW Department: Information Technology Campus Location: Main Campus Advertised Range: $12.77 per hour Job Summary/Basic Functions Help Desk Student Associates provide technical support to the entire university community through phone, online, and walk up services. Required KSAs/Competencies/Qualifications 15 hour per week with the availability to work up to 35 hours a week. Excellent customer service skills Detail oriente

Full-time

USD 12.77 per hour

Remote Bilingual (English And Japanese) IT Help Desk Specialist

Remote or Orlando, Florida

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Today

TEKsystems is seeking a REMOTE Bilingual (Japanese/English) IT Help Desk Specialist. This role will be supporting end users in both the United States and Japan with IT troubleshooting. The schedule for this role will be: Tuesday - Saturday, 7pm - 4am EST (2pm - 1am PST). Top Skills Desired: - 2+ years of IT help desk/service desk experience (specifically IT call resolution experience) - Fluent in both English and Japanese (speaking and writing) - Previous experience with a ticketing system and c

Full-time

USD 20.00 - 30.00 per hour

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization. Responsibilities: Respond promptly to service desk tickets, providing effective solutions to address

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Full-time

Remote Helpdesk Support Analyst

Remote or Quincy, Massachusetts

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Today

Job#: 3013064 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all cr

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Full-time

Help Desk Associate

Remote or Westlake, Ohio

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Today

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Help Desk Associate provides first-level technical support to end-users, en

Full-time

Help Desk Analyst (Tier 1)

Fairfax, Virginia

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Today

Job Description ECS is seeking a Help Desk Analyst I to work remotely . Please Note: This position is contingent upon additional funding. As the Help Desk Analyst I, you will provide Tier 1 service desk support and operational/compliance support as part of a data analytics/business intelligence team supporting DHS HQ. This role will focus on resolving common user issues, answering how-to questions, and ensuring requests are properly documented and routed. This is an entry-level role suited for

Full-time

USD 38.46 - 43.27 per hour

Tier 2 Help Desk Technician - Clearance Required

Remote

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Today

Overview LMI is seeking a Tier II Help Desk Technician to serve as the critical second-level escalation resource for the Army Training Information System (ATIS). Serving as the critical second level of escalation from Tier I (AESMP) support, this role demands exceptional problem-solving abilities and effective communication skills to guide users through sophisticated system challenges. The technician will collaborate closely with cross-functional teams to ensure seamless issue resolution while

Full-time

USD 83,000.00 - 95,000.00 per year

Help Desk Specialist -- Lead

Reston, Virginia

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Today

Location: Reston, Virginia Type: Contract Job #3836 Help Desk Specialist - Lead Springfield, VA Active TS/SCI with CI Polygraph Job Requirements: Serve as the first point of contact for customers seeking technical assistance over a ticketing system. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to

Full-time

Helpdesk Support - Remote - Dontrell

Remote or Oklahoma City, Oklahoma

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Today

Job#: 3012561 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Start Date: 12/1/2025 Training Schedule: unknown at this time Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience n

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Full-time

USD 15.00 per hour

Help Desk Support Spec

Remote or Farmers Branch, Texas

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Today

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Full-time

USD 17.00 - 28.46 per hour

Lead Helpdesk Specialist

Springfield, Virginia

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Today

Req ID: 38318 Summary Lead Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career

Full-time

NCIS Help Desk Analyst Tier 1 | Active Secret clearance

Quantico, Virginia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Help Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1 at GDIT.

Full-time

USD 22.52 - 30.46 per hour

Help Desk Technician

Falls Church, Virginia

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Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Full-time

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Help Desk Manager jobs in Virginia, USA