Hybrid in Trenton, New Jersey
•
7d ago
- Provide tier 1 support for Division applications - Provide first level contact for incoming service requests - Review incoming service requests for knowledgebase solutions - Collect information from user for service requests - Track, route and redirect unresolved service requests to correct resources - Escalate complex issues to Tier 2 Service Desk resources - Provision application access - Identify and route Data Exceptions - Walk users through problem solving steps - Convey resolutions of se
Easy Apply
Contract
$43+