Help Desk Manager Jobs in Chicago, IL

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Help Desk Analyst I

Robert Half

•

Skokie, Illinois, USA

Contract

Description We are looking for a dedicated Help Desk Analyst I to join our team in Skokie, Illinois. In this role, you will provide exceptional support to faculty and students, addressing technical issues with professionalism and efficiency. This is a long-term contract position offering opportunities to expand your responsibilities over time. Responsibilities: Provide first-line technical support to faculty and students, resolving hardware and software issues with a customer-focused approach.
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Posted 4 hours ago

Help Desk Analyst

Robert Half

•

Woodridge, Illinois, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our dynamic team in Woodridge, Illinois. In this role, you will provide technical support across a wide range of hardware, software, and network systems, ensuring seamless operations for over 2,000 end users. This position offers an exciting opportunity for career growth within a collaborative and innovative IT department. Responsibilities: Deliver Level 1 and occasional Level 2 technical support for hardware, software, and ne
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Posted 14 days ago | Updated 4 hours ago

Helpdesk / Desktop Support

Attractivate LLC

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Remote

Contract

Our client a major construction Company in the Houston area is seeking a temporay IT Manager for ongoing support. The best candidate will have 5-7 years experience supporting Field and Office based professionals. Experience: 5-7 years experience Helpdesk Level 1 - 3 Helpdesk / Desktop Support Responsibilities:Helpdesk / Desktop Support Ticketing Management Liaise with IT Vendors Security Camera Support Support of homegrown IT Reporting System
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Posted 9 days ago

Lead Help Desk Analyst

Robert Half

•

Itasca, Illinois, USA

Full-time

Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage the delivery of technical support to end users. In this role, you will leverage your expertise in Microsoft technologies, Windows environments, and end-user support to ensure service excellence, adherence to SLAs, and proactive issue resolution. If you're passionate about user support, technical problem-solving, and team leadership, this could be the ideal opportunity for you! Key Responsibilities
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Posted 7 days ago | Updated 4 hours ago

GIS Help Desk

Refulgent Technologies Inc.

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Remote

Contract

Looking for a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence related to customer complaints, troubleshooting technical problems, documenting problems in ServiceNow, assigning tickets to other GIS Unit teams. Position requires skill
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Posted 13 hours ago

Help Desk Support/GIS Analyst - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Crop to Crop resumes are accepted This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence related to customer complaints, troubleshooting technical problems, documenting problems in ServiceNow, assigning tickets to ot
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Posted 2 days ago

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

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Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:
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Posted 2 days ago | Updated 1 day ago

Help Desk Technician

Virginia Jobs

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Remote or Charlottesville, Virginia, USA

Full-time

The McIntire School of Commerce at the University of Virginia is inviting applications for a Help Desk Technician . As a Help Desk Technician, you will play a vital role in ensuring a seamless technology experience for our faculty, staff, and students. You will be responsible for providing first and second-tier IT support services to resolve issues promptly and ensure smooth access to system data. This position encompasses desktop, mobile, and cloud-based technology support, as well as basic a
Posted 34 days ago | Updated 8 hours ago

Help Desk Support Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 9 days ago | Updated 8 hours ago

Sr Help Desk Supp Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 9 days ago | Updated 8 hours ago

Help Desk III

Kforce Technology Staffing

•

Remote or Millburn, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client in Short Hills, NJ that is seeking a highly skilled and customer-focused Help Desk to provide advanced technical support to our user base, including internal staff, clients, customers, and partners. This role involves both remote and on-site support, with a focus on resolving complex hardware and software issues and ensuring a seamless user experience. Key Responsibilities: * Provide Tier 3 support for escalated technical issues via phone, email, and in-pe
Posted 15 days ago | Updated 1 hour ago

Help Desk Support Technician

ConsultNet, LLC

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Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh
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Posted 60+ days ago | Updated 7 hours ago

Help Desk Technician

Nightwing

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Remote or Arlington, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th
Posted 58 days ago | Updated 7 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 8 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 8 hours ago

Help Desk Agent Second Shift

Sentinel Technologies

•

Downers Grove, Illinois, USA

Full-time

We re seeking a highly skilled and customer-focused Second Shift Help Desk Agent to join our team on the evening shift. In this role, you ll provide hands-on technical support, manage service requests, and execute critical patching tasks for our primary client. This is an onsite position with an initial 4 6-week in-office training period. The role is Monday through Friday 3:30pm-12am. Key Responsibilities Case Management: Independently manage and resolve ServiceNow cases during your shift with a
Posted 6 days ago

IT Help Desk Technician

Sentinel Technologies

•

Des Plaines, Illinois, USA

Contract

One of our major clients is seeking a detail-oriented and customer-focused IT Help Desk Technician who excels at solving technical issues while providing exceptional support. In this role, you'll serve as both the first and second point of contact for technical assistance, supporting and enhancing the Microsoft 365 environment, secure file management systems (Egnyte), Microsoft Teams Rooms, and local network infrastructure. If you're passionate about helping others and enjoy applying your knowle
Posted 6 days ago

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

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Remote or Durham, North Carolina, USA

Full-time, Contract, Third Party

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta
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Posted 42 days ago | Updated 12 hours ago

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

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Remote

Contract

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi
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Posted 42 days ago | Updated 13 hours ago

Helpdesk Analyst 1st Shift

V-Soft Consulting Group, Inc

•

Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi
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Posted 42 days ago | Updated 13 hours ago