Washington, District of Columbia
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Yesterday
Title : Helpdesk Engineer, Location : Onsite, Washington DC. Work Authorization: Responsibilities Serve as the first point of contact for end-users, providing technical support and resolving IT-related issues.Troubleshoot and resolve hardware, software, and network-related problems efficiently.Manage and maintain ticketing systems to track, prioritize, and document user requests and resolutions.Collaborate with application developers, engineers, and other stakeholders to identify and resolve com
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