Help desk Jobs in Delaware

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Help Desk Support 2-Evening Shift Supervisor

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring for a Help Desk Shift Supervisor (Evening 11am-8pm) to support our newly awarded customer contract. . This position will be located in Charleston, WV and will be a fully remote position within the United States. Responsibilities Resolves technical problems and answers queries by telephone or e-mail in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates and analyzes

Help Desk Analyst

Interactive Process Technology LLC

Remote or Burlington, Massachusetts, USA

Full-time

Job DescriptionJob DescriptionHelp Desk AnalystRemote IPT Associates (IPTA) is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our team, you will work with a team of technologists focused on deliverin

Help Desk Analyst

ICST, LLC

Remote

Contract

Location: Remote Duration: 2 to 3 Months + Top 3 Skills: Helpdesk Support Windows Products Email Migration. provide tier 1 support for enterprise applications, and the infrastructure divisions, including, where appropriate, research and proactive maintenance at the assigned colleges. The position will perform tier 1 technical support and administrative functions across the complete range of technologies supported by Information Technology Shared Services, requiring a vast knowledge of multiple u

Help Desk Specialist - Legal

Baseil Associates Inc.

Remote or New York, New York, USA

Full-time

Job DescriptionJob DescriptionPremier international law firm seeks IT/Help Desk support to join their team. This is a 100% remote position. You will provide day-to-day front line customer support to end-users of the firm s full scope of information technology, including, but not limited to, desktop hardware and applications, mobile devices and remote connectivity, and telecommunications. Successful candidate will enjoy a wonderful work atmosphere and work/life balance. Competitive pay commensura

Help Desk

Prairie Consulting Services, Inc

Remote

Contract

This position is a Monday - Friday shift of 10:00 am CST to 7 pm CST $20.00 an hour on a w-2 Ideally a Contract to Hire based on Performance This position is 100% remote Must have experience with MS Office, Windows, Active Directory, ServiceNow or another ticketing system Looking for 1+ years of experience POSITION SUMMARY: A Service Desk Contractor provides first-level end-user support and incident diagnosis for the clients applications, endpoints, and infrastructure. A Service Desk Contractor

Help Desk Support Coordinator

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS Responsibilities Responsible for investigating and identifying computer hardware and software related problems. Effectively communicates step-by-step solutions to end-users May need to communicate with software and hardware specialists for solutions Records solutions into database for other Help Desk professionals. Redirects issues to appropriate resource if necessary Must be knowledgeable of cu

IT Help Desk Analyst

(ISS) Information Systems Staffing

Remote or New York, New York, USA

Full-time

Job DescriptionJob DescriptionService Desk Analyst (Remote) Help Desk/Service Desk Analysts needed to support a large client's internal technical call center in the New York City area. Position requires extensive phone support of end users with various operating systems and application software. Products include MS WIN 10/11, MS Office Suite 2019, MS Outlook, Active Directory. (Currently working remotely from home) Duties entail: Receive incoming calls from end-users requesting supportOpening

Tier 1 Helpdesk Remote (Birmingham, Charlotte- or Nashville)

ConsultNet, LLC

Remote or Dallas, Texas, USA

Full-time

Tier 1 Help Desk Remote/ Remote.(Birmingham, Charlotte Salt Lake City ) $20.00 to $24.00 6-month contract to hire Job Description: Our client is seeking a Tier 1 Help desk that Identifies, investigates, and researches user questions and problems as well as recognizes, researches, isolates and resolves information systems problems Answers incoming calls and inputs information into the ticket tracking software Refers more complex problems to Level II analyst. Shift could be 6am-3pm, 7am-4pm, 8

Entry Level Help Desk : Remote

TEKsystems

Remote or Cedar Rapids, Iowa, USA

Full-time

Job DescriptionJob Description100% Remote: Equipment Provided. 4 month Contract to hire! Paid Training. Top Skills' Details 1. Windows Operating Systems 2. Call Center- Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Atlanta, Georgia, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Help Desk Technician L2

Milestone Technologies, Inc.

Remote or Los Angeles, California, USA

Full-time

Job DescriptionJob DescriptionDescription: Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well. Our workplace is where you will sharpen existing skills and develop new ones around new technology as it emerges. It is a bright, vibrant, challenging e

Help Desk Analyst

TEKsystems

Remote or Evesham, New Jersey, USA

Full-time

Job DescriptionJob Description Duration 6 Month(s) contract Start date: ASAP FULLY REMOTE -Work from home You have to reside in NY or PA to be considered Req Description Top Skills Details 1. At least 1-2 years of end user support experience 2. Experience with password resets, using a ticketing system, Windows 7/10 and Microsoft Office Suite 3. High level customer service and communication skills are paramount. Experience having had to triage issues effectively Tuesday through Saturday (2pm to

Help Desk Tier I

Kforce Technology Staffing

Remote or Alexandria, Virginia, USA

Full-time

RESPONSIBILITIES: Kforce has a client in Alexandria, VA that is seeking a Help Desk Tier I. Responsibilities * Login to daily training call * Be logged into ACD by 0800 daily ready to take calls until 1700 and ready to work unless otherwise directed and remain on the designated status given by supervisor * Answer phones * Create, log support tickets in CRM tool (ServiceNow) for each phone call, email, request for assistance with requisite details * Escalate tickets to Tier II or other applicabl

IT Helpdesk

Kforce Technology Staffing

Remote or Melbourne, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client in Melbourne, FL that is seeking an IT Helpdesk. We are seeking a detail-oriented Bilingual Support Clerk to join our team. This role is a temporary assignment, providing essential remote and in-person support of our team. Key Responsibilities: * IT Helpdesk will provide customer service and support in both English and Spanish * Respond to support requests via phone, email, instant message, and in-person in both languages * Assist our user base with logging

Level 1 SAP Basis Help Desk Analyst

Johnson Technology Systems Inc (JTSI)

Remote

Full-time

We are hiring candidates for Level 1 SAP Basis Help Desk Analyst to support our Client. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: Level 1 SAP Basis Help Desk Analyst Location: Remote Citizenship: US Job Description: The SAP Basis Junior Consultant will be responsible for assisting in the administration, maintenance, and support of JTSi clients' SAP systems. The SAP Basis Junior Consultant will work closely with SAP Senior Basis consultants to ensure SAP systems operate r

Service Desk Analyst

Phoenix Technology Partners, LLC

Wilmington, Delaware, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Oracle Cloud HCM Techno-Functional Consultant

Sita Corp

Remote

Contract

Role: Oracle Cloud HCM Techno-Functional Consultant Work location: CHARLOTTE, NC (Remote) JOB DESCRIPTION: Job Summary. Minimum 5-9 years of experience as Oracle HCM Techno-Functional Consultant with expertise in HCM Modules such as Core HR, Absence Management, Payroll, Talent Management modules, Time & Labor, Health & Safety, and HR Help Desk (at least 3 modules working experience is mandatory). Techno-functional Consultant (70% Technical, 30% Functional) Total Life Cycle Implementations: Ove

Sr. Analyst

Scigon Solutions

Remote or Dublin, Ohio, USA

Full-time

Skills: Advanced Excel skills and strong analytical abilities. Ability to gather data and distill it into meaningful insights. Exceptional communication skills, particularly for engaging with stores and persuading them to adopt specific processes. Responsibilities: Utilizes IT expertise to solve complex problems with innovative solutions. Demonstrates strong troubleshooting skills to research issues, provide solutions, and communicate them effectively. Successfully executes assigned projects an