Responsibilities: Required Skills Help Desk Experience, ticketing process, application troubleshooting, analytical skills, Able to work with clients. Preferred Skills Software Testing Responsibilities: Primarily Help Desk position for Application Support.Applicant needs to learn customized application and support incoming help desk calls.This is Onsite position and candidate should be willing to work from client onsite location.There may be an option to work hybrid once candidate finishes his tr
Location : 100 % On-Site Wilmington, Delaware Benefits: Medical, Dental, Vision, PTO, and Paid Holiday Pay: Up to $36/Hour Description: Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user baseBreak/Fix support for government provided end-user computer devices, such as replacing hard drives or batteries which failInstallation of specialty software which is not already packaged in SCCMRemoval of devices from the network as di
Helpdesk Analyst New Castle, DE Required Skills: Help Desk Experience, ticketing process, application troubleshooting, analytical skills, Able to work with clients. Preferred Skills: Software Testing Responsibilities Primarily Help Desk position for Application Support.Applicant needs to learn customized application and support incoming help desk calls.This is Onsite position and candidate should be willing to work from client onsite location.There may be an option to work hybrid once candidate
Piper Companies is looking for a IT Support/Helpdesk Specialist on-site in Wilmington, DE Responsibilities for the IT Support Analyst: Provide end-user support on-site resolving Hardware and Software issues Hybrid of Helpdesk and Desktop Support, AV support and working with new hire training/onboarding Ability to work with Learning Management systems and support connectively using VPN/RDS. Experience with Windows products and Microsoft 2016+ Ability to work 5 Days a week on-site Qualifications
Providing support to desktops, notebook systems, hardware, and customer related services. Providing assistance to end users for firm-approved applications using a variety of different methods. Those applications include: Microsoft Office, Outlook, Remote Desktop Services, VPN, and other applications as deemed necessary Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors and peripheral hardware; also scanning computers for viruses Troubleshoo