Helpdesk Analyst jobs

Catonsville, Maryland

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Today

Description We are seeking a customer-focused Tier 1 Service Desk Analyst to join our managed services support team. This role will serve as the first point of contact for end users and will provide technical assistance through phone, email, chat, and ticketing channels. The analyst will troubleshoot common technical issues, document all interactions in the ticketing system, follow customer-specific processes, and escalate complex issues when required. The ideal candidate has strong communicatio

Full-time

USD 18.00 - 19.00 per hour

Help Desk Analyst

Syracuse, New York

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Today

Description We are looking for a Help Desk Analyst to support end users in Syracuse, New York through responsive technical assistance and dependable issue resolution. This Long-term Contract position is ideal for someone with at least 1 year of experience assisting users with Windows environments, account access, and everyday desktop support needs. The role focuses on delivering timely service, documenting incidents accurately, and helping maintain a smooth and productive user experience. Respo

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Contract

USD 22.00 - 26.40 per hour

HelpDesk Analyst

Columbus, Ohio

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19d ago

Job Title: Help Desk Analyst Location: Columbus, OH (Onsite) Duration: Long Term Position Description: 100% On-site, face to face interviews only, Local Candidates only (local to Ohio) HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally. This position will function as a highly skilled HDA with specific responsibilities that include: Understanding of Desktop Support and Software Licensing Services.Ability to image mach

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Contract

Depends on Experience

Help Desk Analyst

Fort Belvoir, Virginia

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Today

Description We are seeking an Sr. Tier 2 Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract in Fort Belvoir, VA. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. In this role

Full-time

USD 50.00 - 55.00 per hour

VIP Helpdesk Analyst

Arlington, Virginia

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Today

Req ID: 41816 Summary VIP Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to th

Full-time

USD 39.29 - 52.88 per hour

VIP Help Desk Analyst

Arlington, Virginia

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Today

Req ID: 41815 Summary VIP Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to th

Full-time

USD 39.29 - 52.88 per hour

Help Desk Analyst

Greensboro, North Carolina

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Today

Job#: 3047837 Job Description: Apex Systems is looking to hire an ONSITE Help Desk Analyst for our client based out of Greensboro, NC. This assignment is anticipated to be a 6-month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This position supports a Monday-Friday schedule from 11:00 AM to 8:00 PM. Responsibilities: Provide technical support to local and remote end users by diagnosing and resolving hardware, software, netwo

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Full-time

$18 - $20 per hour

Help Desk Analyst

Bloomington, Minnesota

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Today

Help Desk Analyst 4+ month contract Bloomington, MN (Onsite) Key Responsibilities:Provide frontline IT support for end-user incidents and service requests (in-person, phone, email, Teams).Perform device setup, imaging, configuration, deployment and troubleshooting for laptops and peripherals.Package, ship, receive and track IT equipment for remote and office-based employees.Support onboarding and offboarding activities, including provisioning and recovery of equipment.Assist with inventory manag

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Contract

Competitive

Help Desk Analyst II

Warren, Massachusetts

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Today

Description We are looking for a Help Desk Analyst II to support employees across the corporate environment in Warren, Massachusetts. This Long-term Contract position is ideal for a hands-on IT specialist who can resolve user issues efficiently, maintain endpoint systems, and help keep business applications running smoothly. The role involves working with teams across the organization, managing support requests with accuracy, and delivering dependable technical assistance for both hardware and s

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Contract

USD 24.00 - 26.00 per hour

Helpdesk Analyst

Philadelphia, Pennsylvania

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13d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal

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Third Party, Contract

$40 - $45

Help Desk Analyst-Tier 1

Harrisburg, Pennsylvania

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6d ago

Tier 1 Help Desk Analyst Location: Harrisburg, PA 17104 Duration: 09/21/2026-06/30/2027 Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study. This requisition has an hour-long in-person interview. Client would prefer candidates local to the Harrisburg, PA Area. For this particular hiring team management directly emails the candidate to set up interviews. The training cycle runs 3-4 weeks, so start date would most often fall 2 to 3 weeks from the

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Contract

$18 - $19

Help Desk Analyst

Albuquerque, New Mexico

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Today

Description We are looking for a dependable Help Desk Analyst to support day-to-day technology needs for a retail environment in Albuquerque, New Mexico. This is a Long-term Contract position focused on delivering responsive technical assistance, resolving common user issues, and keeping support requests organized from intake through completion. The ideal candidate is comfortable assisting non-technical employees, handling a wide range of desktop and account-related problems, and maintaining acc

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Contract

Help Desk Analyst I

Franklin, Tennessee

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Today

Description We are looking for a Help Desk Analyst I to provide hands-on technical support across desktop systems, user access, and core infrastructure in Franklin, Tennessee. This Long-term Contract position is ideal for someone who enjoys solving day-to-day technology issues while contributing to stable, well-supported IT operations. Working closely with the broader infrastructure team and reporting to the Infrastructure Manager, this role will help maintain reliable service for end users and

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Contract

USD 28.50 - 33.00 per hour

Helpdesk Analyst

Philadelphia, Pennsylvania

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4d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 rounds of interviews; 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent an

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Contract, Third Party

Depends on Experience

Help Desk Analyst II - White Glove Support

Danvers, Massachusetts

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Today

Description We are looking for an experienced Help Desk Analyst II - White Glove Support to provide high-touch technical assistance for employees in Massachusetts. This long-term contract position is ideal for someone who excels in a fast-moving environment, supports both Windows and Mac systems, and brings a service-focused approach to desktop and end-user support. The role will help maintain a reliable corporate computing environment while contributing to technology improvements, consistent st

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Contract

USD 38.00 - 40.00 per hour

Helpdesk Analyst

Philadelphia, Pennsylvania

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12d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analy

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Third Party, Contract

Depends on Experience

Help Desk Analyst - Part Time

Kalamazoo, Michigan

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Today

Description We are looking for a dependable Help Desk Analyst to provide hands-on technical support for onsite users in Kalamazoo, Michigan. This Long-term Contract opportunity is ideal for someone who enjoys resolving day-to-day hardware and software issues, preparing equipment for end users, and keeping workstations running efficiently. The role supports a paper and packaging environment and requires a practical, service-focused approach to desktop support. Responsibilities: Respond to incomi

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Contract

USD 20.90 - 24.20 per hour

Senior Helpdesk Analyst

Washington, District of Columbia

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3d ago

Job Title: Tier 2-Helpdesk Lead Location: Washington, DC (Onsite; telework only if government authorizes) Status: Full-time, Contract Clearance: Public Trust Salary: Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, VA, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serving business communities as a le

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Full-time

$80,000 - $100,000

IT Helpdesk Analyst Intern

No location provided

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12d ago

Job Posting Office of Information Technology Services (OITS) Our employees are our most valuable resource, pivotal to our success. OITS is dedicated to fostering a work environment that values work-life balance. With the state's generous paid time off, including holidays, this ensures our employees have the time they need to rejuvenate. We actively support our team's professional growth through tuition and certification reimbursement, empowering them to pursue their career aspirations. With sa

Part-time

Compensation information provided in the description

IT Help Desk Analyst

Conyers, Georgia

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17d ago

Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. LOCAL CANDIDATES *This position is located at clients Headquarters in Conyers, Georgia* *MUST have Call Center exp* Position Summary The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general supervision, the incumbent receives and resolves cu

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Contract

Depends on Experience