Helpdesk Analyst jobs

Mechanicsburg, Pennsylvania

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Today

job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all information accurately in several ITSM ticketing systems. Provide excellent customer service and display technical skills with proficiency in Micro

Full-time

USD17 - USD18

Helpdesk Analyst

Dublin, California

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Today

Helpdesk Analyst W2 Contract Pay Rate: $28 - $32 per hour Location: Dublin, CA - Onsite Role Job Summary: This position provides a variety of software/application support services to the internal employees of our client. This Helpdesk Technician position is focused on telephone support for corporate users, distribution center users, and retail store employees. Duties and Responsibilities: Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and

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Contract

$28 - $42 per hour

IT Helpdesk Analyst II

No location provided

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Today

Job Posting Important Recruitment Information for this vacancy: Job Posting closes: July 6, 2026 Kansas Department of Transportation The Kansas Department of Transportation (KDOT) delivers transportation that keeps Kansans moving forward. Our employees are our most valuable resource. We depend on our employees and business partners to get the job done. KDOT strives to provide a work environment that motivates people and encourages them to be productive. KDOT is a great place to work, so come b

Full-time

USD 49,649.60 - 52,130.10 per year

Help Desk Analyst

Holland, Ohio

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Today

Description We are looking for a dependable Help Desk Analyst to join a high-volume support environment in Holland, Ohio. This contract to hire position is fully onsite and focused on delivering responsive first-level assistance for inbound customer issues, ticket monitoring, and technical support coordination. The ideal candidate communicates clearly, stays composed under pressure, and approaches each interaction with a strong customer service mindset. Hourly Pay: $17/hr Current open Shift: 3

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Contract

USD 17.00 per hour

Help Desk Analyst

Holland, Ohio

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Today

Description We are looking for a Help Desk Analyst to join a customer-focused support team in Holland, Ohio. This long-term contract position is fully onsite and supports a 24/7 operation, with multiple shifts available for professionals who can deliver dependable first-level assistance. The ideal candidate is comfortable handling inbound calls, documenting issues accurately, and responding calmly and efficiently in a fast-moving environment. Hourly Pay Rate: $17/hr Open Shift: 3:30-12pm Off D

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Contract

USD 17.00 per hour

Help Desk Analyst II

Malibu, California

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Today

Description We are looking for a Help Desk Analyst II to provide responsive technical support for a government organization in Malibu, California. This Long-term Contract position focuses on supporting a Windows-based environment, assisting employees and external users with day-to-day technology issues, and delivering a high standard of customer service. The ideal candidate can work independently, troubleshoot efficiently, and adapt quickly in a detail-oriented public-sector setting. Responsibi

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Contract

USD 29.45 - 34.10 per hour

Help Desk Analyst II

Waltham, Massachusetts

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Today

Description We are looking for a Help Desk Analyst II to deliver attentive, high-quality technical support for a financial services team in Waltham, Massachusetts. This Long-term Contract opportunity is ideal for someone who thrives in a hands-on support role, enjoys working directly with employees, and can keep daily operations running smoothly through prompt issue resolution. The position combines onsite deskside assistance with remote support and requires a service-focused approach when assis

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Contract

USD 33.25 - 38.50 per hour

Help Desk Analyst

Green, Ohio

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Today

Description We are looking for a Help Desk Analyst to support a security-focused operation in Green, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys resolving technical issues, documenting findings clearly, and assisting field teams through responsive support. The position begins with daytime training and access setup, then moves to evening shift-8PM-6AM and a four-day, 10-hour schedule Monday through Thursday. You will play a key role in identifying application issues,

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Contract

Helpdesk Analyst

Columbus, Ohio

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Today

Required Skills: 1+ year experience working in a technical support or call center related role Experience troubleshooting Windows 10/11 and iOS devices Must have strong examples of providing excellent customer service Strong level of patience and ability to break down technical information into a non-technical way Ability to analyze and solve problems over the phone and in person Willingness to learn about new technologies Strong verbal and written communication skills Desired Skills: E

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Contract

Help Desk Analyst I

Mandeville, Louisiana

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Today

Description We are looking for a dependable Help Desk Analyst I to provide front-line technical support for end users in Louisiana. This long-term contract opportunity begins on a part-time schedule of approximately 20 to 25 hours per week and is expected to grow into a permanent workload over time. The position supports desktop issues and remote service requests for clients across the country, making it ideal for someone who enjoys solving technical problems and delivering responsive customer s

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Contract

USD 20.00 - 22.00 per hour

Help Desk Analyst I

Milwaukee, Wisconsin

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Today

Description We are looking for a Help Desk Analyst I to join our team in Milwaukee, Wisconsin in a Contract to permanent role. This position supports employees through a combination of deskside assistance, walk-up support, and ticket-based service, helping resolve technical issues efficiently and effectively. The ideal candidate brings a strong customer service mindset, solid troubleshooting ability, and a structured approach to managing support requests from intake through completion. Responsi

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Full-time

USD 23.75 - 27.50 per hour

Help Desk Analyst

Harrisburg, Pennsylvania

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4d ago

his is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and application support. No Tier 2 work will be performed. This is an operational-type job and reliability, and communication are key components to making the department successful. PennDOT seeks someone with customer service experience, people skills, prefer a team environment and have basic IT experience. They can teach the IT, but the candidate either will have or doesn t have p

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Contract, Third Party

$20 - $30

Help Desk Analyst

Syracuse, New York

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Today

Description We are looking for a Help Desk Analyst to provide front-line technical support for end users in Syracuse, New York. This Contract position is ideal for someone with at least 1 year of experience handling service desk requests, resolving Windows-related issues, and supporting user accounts in Active Directory. The role focuses on delivering timely assistance, diagnosing common hardware and software problems, and ensuring a dependable support experience across the organization. Respon

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Contract

USD 20.00 - 22.00 per hour

Help Desk Analyst

New York, New York

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Today

Description We are looking for a Help Desk Analyst to provide high-touch, in-person technical support for employees and senior stakeholders in New York, New York. This Long-term Contract opportunity is ideal for someone who is confident supporting Windows-based environments, resolving day-to-day user issues, and delivering a strong service experience in an on-site setting. The role focuses on responsive troubleshooting, hands-on desktop support, and effective ticket management while maintaining

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Contract

USD 31.66 - 36.66 per hour

Help Desk Analyst III

Pittsburgh, Pennsylvania

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Today

Description We are looking for an experienced Help Desk Analyst to provide high-level technical support for users in Pittsburgh, Pennsylvania. This Long-term Contract position is ideal for someone who excels at resolving advanced desktop, network, and systems issues while delivering dependable customer service. The role requires strong hands-on knowledge of enterprise support environments, including Microsoft technologies, Active Directory, and Office 365, along with the ability to diagnose and

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Contract

USD 57.00 - 66.00 per hour

Help Desk Analyst I

Boulder, Colorado

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Today

Description We are looking for a Help Desk Analyst I to provide first-level technical assistance for employees in Boulder, Colorado. This Long-term Contract opportunity is well suited for someone early in their IT career who enjoys solving everyday technology issues, supporting users with professionalism, and working within established support procedures. The role involves assisting with Windows and Mac devices, user account support, equipment setup, and accurate ticket documentation in a fast-p

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Contract

USD 23.75 - 27.50 per hour

Help Desk Analyst I

Chicago, Illinois

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Today

Description We are looking for a Help Desk Analyst I to provide responsive technical support for end users in Chicago, Illinois. This Long-term Contract opportunity is ideal for someone who enjoys solving day-to-day IT issues, communicating clearly with users, and keeping support requests organized from intake through resolution. The role focuses on supporting Microsoft-based workplace technologies, troubleshooting desktops and peripherals, and delivering a dependable service experience in a fas

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Contract

USD 19.79 - 23.91 per hour

Tier 1 Help Desk Analyst-On-site Located In Anchorage, AK-$25/hr. W2

Anchorage, Alaska

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Today

TEKsystems is currently seeking a Tier 1 Help Desk Analyst for a 1-year contract opening located in Anchorage, Alaska. Associates degree or equivalent work experience plus two (2) years of professional Windows OS experience. Previous Help/Service Desk experience. Strong hands-on experience MS Project, Word, PowerPoint, SharePoint, Excel, Project and Visio. Job DescriptionJob Description The Tier 1 Help Desk Analyst will be responsible for answering first tier service desk calls for their man

Full-time

USD 25.00 per hour

Help Desk Analyst

Hybrid in Newport, South Carolina

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Today

Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications. Maintain a working knowledge of Help Desk and IT Operations procedures. Log all incoming problems and requests and actions taken to resolve them. Provide first response help desk support to all customers and users. Knowledge of Microsoft Windows Server, Active Direct

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Third Party, Contract

Depends on Experience

Help Desk Analyst

Hemet, California

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Today

Description We are looking for a Help Desk Analyst to support day-to-day technology needs for an education environment in Hemet, California. This is a Contract position focused on providing responsive technical assistance for students, staff, and classrooms across multiple campus settings. The ideal candidate will deliver dependable support for devices, operating systems, and network-related issues while helping maintain a productive learning environment. Responsibilities: Provide first-line te

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Contract

USD 25.65 - 29.70 per hour

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Helpdesk Analyst jobs