Judge Group, Inc.
Judge Group, Inc.

Help Desk Support Analyst

Draper, UT, US • Posted 4 hours ago • Updated 4 hours ago
Contract Independent
On-site
USD $21.00 - 22.00 per hour
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Job Details

Skills

  • Help Desk
  • Project Management
  • Performance Management
  • Preventive Maintenance
  • Technical Support
  • Microsoft Operating Systems
  • Microsoft Windows 7
  • Active Directory
  • Microsoft Outlook
  • Messaging
  • Microsoft Excel
  • Microsoft PowerPoint
  • LAN
  • WAN
  • Microsoft Windows
  • Virtualization
  • Citrix
  • VMware
  • VDI
  • Operating Systems
  • IOS Development
  • Android
  • Communication
  • Customer Service
  • Collaboration
  • Business Continuity Planning
  • Microsoft Office
  • Mobile Devices
  • Customer Support
  • Insurance
  • Privacy
  • Marketing

Summary

Location: Draper, UT Salary: $21.00 USD Hourly - $22.00 USD Hourly Description:

Position: Help Desk Support Analyst

Location: Draper, UT (Onsite)

Duration: 6+ Month Contract

Schedule: Monday-Friday, between 6:00 AM and 6:00 PM (8.5 consecutive hours, including a 30-minute lunch break)

Required Qualifications
  • Strong technical troubleshooting experience in a corporate IT support environment.
  • Hands-on experience supporting:
    • Microsoft Windows (Windows 7 and Windows 10)
    • Microsoft Active Directory
    • Microsoft Outlook and Messaging
    • Microsoft Office Suite (Word, Excel, PowerPoint)
    • Zoom and collaboration tools
    • LAN/WAN networking and enterprise domain environments
    • Windows desktop and server operating systems
  • Basic understanding of virtualization technologies such as Citrix, VMware, and VDI.
  • Experience troubleshooting mobile operating systems (iOS and Android).
  • Excellent verbal and written communication skills.
  • Strong customer service mindset with a commitment to issue ownership and resolution.
  • Self-motivated team player with the ability to learn quickly and collaborate effectively.
  • Flexibility to occasionally support 24x7 operations during business continuity or critical business events.


Preferred Qualifications
  • Minimum 2 years of experience supporting Microsoft 365 applications and mobile devices.
  • Experience providing executive, VIP, or high-touch customer support.
  • High School Diploma or equivalent required.


Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: cxjudgpa
  • Position Id: 1157418
  • Posted 4 hours ago

Company Info

About Judge Group, Inc.

The Judge Group, is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better.

Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India. The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications.

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