Helpdesk Analyst Jobs in California

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Technical Support Analyst / Help Desk

CDW Amplified Services

Walnut Creek, California, USA

Full-time

Technical Support / Help Desk Analyst Walnut Creek, CA CDW has an excellent opportunity for a Technical Support / Help DeskAnalyst! In this role, you will support a multi-location organization with day to day technology needs and troubleshooting. Responsibilities include: Troubleshooting Technical IssuesDevice Inventory ManagementEquipment Set-Up and ConfigurationTechnical Documentation and RepairingCollaboration and Customer Service Required expertise includes: 2+ years of experience Desktop /

Help Desk Analyst II

Robert Half

Sacramento, California, USA

Contract

Description We are offering an opportunity for a Help Desk Analyst II in Sacramento, California. The primary role is to offer technical support in a secure, non-public access building. This role requires understanding and supporting a virtual desktop in a Citrix-based environment, answering IT related requests, and maintaining customer credit accounts. Responsibilities Maintain a secure work environment by adhering to safety standards, including wearing masks and gloves when required and saniti

Help Desk Analyst

Robert Half

Pleasanton, California, USA

Full-time

Description We are on the search for a Help Desk Analyst II to join a team based in Pleasanton, California. In this role, you will be the first point of contact for employees experiencing IT issues, ensuring efficient resolution and high levels of customer satisfaction. You will also be responsible for the installation, monitoring, and maintenance of user workstations, operating systems, and applications. This role offers a contract to hire employment opportunity. Responsibilities: Address inte

Helpdesk/ Customer Service Analyst

Verism Systems

Sacramento, California, USA

Third Party, Contract

MUST HAVE SKILLS: Windows Microsoft application experience Troubleshooting IT related issues (preferably with call center experience) iOS (iPhone, iPad) application support and troubleshooting Computer networking experience, including LAN, Wi-Fi, printers, and peripheral device Driven to help and support clients with outstanding customer service. Ability to meet attendance expectations. JOB DESCRIPTION: Provides client desktop support with basic level technical understanding and capability (Tier

Helpdesk Tech On Site at Sacramento California

Red Oak Technologies, Inc.

Sacramento, California, USA

Third Party, Contract

Helpdesk Analyst Located onsite in Sacramento, CA Ticketing System is ServiceNow. Handling call escalations from Tier 1 to Tier 2. Standard working hours, M-F, 8 hours a day supporting PST. Phone, email and chat support. Technical Support, 2+ years, Is Required Written Communication, 2-5 years, Is Required Mac OS X, 2-5 years, Is Required Time Management, 2-5 years, Is Required Communication Skill, 2-5 years, Is Required Problem Solving, 2-5 years, Is Required iOS 2-5 years, Is Required Addit

MacOS /Mac/IOS Support Specialist (Onsite in Elk Grove, CA) /Helpdesk / Help desk

Valiantica, Inc

Elk Grove, California, USA

Contract, Third Party

Key Qualifications Motivation and ability to work as part of a distributed team Good interpersonal communications and customer service skills Excellent English-language oral and written communications skills Excellent telephone and email etiquette Excellent time management and multi-tasking skills Flexibility and adaptability to thrive in a dynamic, highly-demanding, constantly changing environment Ability to maintain composure and customer-service focus in stressful situations Strong troublesho

Customer Support Representative

Tranzeal, Inc.

San Diego, California, USA

Contract

Job Title: Customer Support Representative Location: San Diego, CAThis position requires to be onsite two days a week. Wednesdays and Thursdays are currently prominent but may change. must have: Technical background and ability to learn and absorb technology quickly.Great written and verbal communication skill.Prior experience working in a helpdesk environment over phone, using technical skills to resolve end user issues on a first call resolution basis.The ability to communicate effectively wi

Help Desk Support II

Odesus

Los Angeles, California, USA

Contract

Large Los Angeles based healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent II on a contract to hire basis. Remote OK but must reside in Southern CaliforniaMUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULEDSummary: The Service Desk Agent II is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required. This role will provide Tier 2 level support, including level 1

Field Technician

World Wide Technology

Emeryville, California, USA

Contract

Company Overview: World Wide Technology is looking for Field Technician. This job is part of WWT s Strategic Resourcing services. The candidate will be supporting a WWT customer and will be employed by one of WWT s preferred partners. World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation we inspire, build and deliver business results, from idea to outcome. Based in St. Louis, WWT works closely with industry leaders su

Systems Technician I/II

City of Modesto

Modesto, California, USA

Full-time

The Systems Technician is responsible to provide effective support for network services and business processes related to the City of Modesto; to troubleshoot, analyze, and resolve system/application related support requests including specialties such as Help Desk, GIS, and Web; and to assist and train users in personal computer hardware/software. APPLICATION PROCESS Applicants will be assessed on the application submitted. Due to the volume of applications received, resumes will not be screene

Director of Infrastructure & Cybersecurity

CV Project LLC

Fairfield, California, USA

Full-time

This job is onsite 3 days week. Salary + 15% Annual Bonus Must have experience in Regulatory, PCI, Audits, PKIs and Budgets Insurance client is hiring a full time Director of Infrastructure & Cybersecurity, reporting to the CIO, is a critical leader within the IT team and is responsible for leading the infrastructure team as well as the Cybersecurity program within client. This includes managing and architecting the infrastructure, leading the help desk, and establishing, managing, and executi

Helpdesk Support Specialist

Ledgent Technology

San Jose, California, USA

Contract

Job Title: IT Helpdesk Location: San Jose, CA Contract Responsibilities: Performs computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment. Operating, troubleshooting, and resolving issues with the Windows 10/11 operating system. Coordinates across multiple departments/vendors to provide support. Interacts with the customer when responding to technical questions or requests for information. Maintains regular attendanc

Senior IT User Support Specialist

Corps Team Services, LLC

Irvine, California, USA

Contract

Our client, a diversified financial services company providing banking and investing services, is seeking a Senior IT User Support Specialist for a 7+ month contract role located in Irvine, CA. This role is hybrid with one day per week remote. The Senior IT User Support Specialist is responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Under limited supervision, this job responds to and diagnoses problems through discussion wit

IT Help Desk Coordinator

JBC powered by Workgenius

Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other

Associate (IT Helpdesk Technician)

Speridian Technologies LLC

Los Angeles, California, USA

Third Party, Contract

Associate (IT Helpdesk Technician) Los Angeles, CA (Onsite) Long Term Scope and Responsibilities:Field incoming IT requests from end users via phone, email, MS Teams and Service Desk system in a courteous manner.Provide prompt deskside hardware and software support for assigned officesCoordinate with Tier 1 for LA escalationsDocument all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.Prioritize and schedule proble

IT Help Desk Support

Bayforce

San Ramon, California, USA

Full-time

The Service Desk Technician is responsible for assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as needed. Respond to IT Help queries on the phone, via email, in person, or through remote access. Log incidents, and status in ServiceNow.Offer technical assistance in the configuration, set

Desktop Technician

iSpace, Inc

Los Angeles, California, USA

Contract

Title: Desktop Technician Location: Los Angeles, CA (Hybrid - 4 days a week in office - except Friday's) Duration: 6 Months The position encompasses global phone support and desk side support, hardware, and software installations, and is the first line of support for the client's customers. The person will also be required to provide backup phone support to all the offices when other Tier 1 staff are not available. We are looking for an individual with effective communication skills and a strong

IT Support Engineer

Javen Technologies, Inc

San Francisco, California, USA

Contract

Title: IT Support Engineer Duration: 10+ months (Possible Extension) Location: San Francisco, CA 94105 (Onsite) Duties: Role onsite in San Francisco Office. Okta is looking for an IT Support Engineer - Hardware Lifecycle Specialist to join our Workplace Technologies Support and Services Team. This role will be part of the backbone of technology logistics. You will support all hardware lifecycle including shipping, receiving, assigning, removing, and tracking assets throughout the employee lifecy

Web Application Developer

Hirekeyz

Fairfield, California, USA

Contract

Role:: Web Application Developer Location:: Travis Air Force Base/ Fairfield CA (Onsite) POP:: 12+ months Contract SCOPE: Our Client is seeking the contracted support, sustainment, and future development of the existing 60th Maintenance Group Web Portal. The site supports the staff and 5 squadrons within the group. The scope of the services includes System Network Administration, Web Application management and Database Development. The support will be provided at Travis Air Force Base with web a

Help Desk & AV Support + Legal - Hybrid in L.A.

iSpace, Inc

Los Angeles, California, USA

Full-time

24-00093 Help Desk & AV Support + Legal Downtown Los Angeles 90017 - HYBRID (4 days onsite + 1 day remote) Full Time Hours: 9 am - 6 pmno exceptions! This person will provide Tier 1 and Tier 2 Help Desk Support, including conference room AV and PC Support for a well-established legal firm in Downtown Los Angeles. 70% of this job will be Help Desk phone support work. Required Experience and Skills: Experience providing Tier 1 and Tier 2 Help Desk support via phoneLegal or Law Firm backgroundMS O