Helpdesk Analyst Jobs in Illinois

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Help Desk Analyst III

Robert Half

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On-site in Sparta, Illinois, USA

Full-time

Description Job Title: IT Support Specialist Overview: We are seeking a skilled IT Support Specialist to join our team. The ideal candidate will have a strong background in providing help desk support, system administration tasks, possess basic networking knowledge, and proficiency in utilizing Windows operating systems and Active Directory. Responsibilities: 1. Help Desk Support: - Provide first-line technical support to end-users via phone, email, or in-person. - Diagnose and troubleshoo
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Posted 17 days ago | Updated 7 hours ago

Help Desk Analyst

Network Data Systems

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Hybrid in Schaumburg, Illinois, USA

Full-time

The Help Desk Analyst will support NDS at their Schaumburg HQ by providing support to include technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and software problems. Respond, resolve and document all service tickets using NDS proprietary ticketing system. Provide high level of customer satisfaction in a timely manner. The right candidate will possess a balance of both tech
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Posted 60+ days ago | Updated 12 days ago

Helpdesk Level 1

Microtek Staffing Services

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On-site in Chicago, Illinois, USA

Full-time

Job Title: Help Desk Support Engineer Job Duration : Full Time Job Location : Chicago, IL Job Description : Responding to inquiries from members and users to help them resolve technical issues via email or in person. Diagnose, troubleshoot, and resolve software, hardware, and network problems for Portal employees and members. Log all help desk interactions and maintain accurate records of issues and resolutions. Conducting preventative maintenance checks and updates the technology infrastructu
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Posted 13 days ago | Updated 4 days ago

Circuit Board Electronic Help Desk

Manpower

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On-site in Harmon, Illinois, USA

Full-time

Our client is seeking a Circuit board troubleshooter tech to assist clients through incoming calls.. As an Electronic Tech, you will be part of the team helping clients over the phone to trouble shoot equipment.. The ideal candidate will have good customer service and electronic circuit board experience which will align successfully in the organization. Job Title: Electronics Tech Location: by Dixon IL Pay Range: $17-$19 Depending upon experience 1st shift 8am-5pm Temp to hire opening f this is
Posted 5 days ago | Updated 1 day ago

Help Desk Manager

Robert Half

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On-site in St. Charles, Illinois, USA

Full-time

Description The Help Desk Manager oversees the day-to-day operations of the help desk team, ensuring efficient handling of client support requests. They collaborate closely with other departments to address complex technical issues and escalate as necessary for timely resolution. By monitoring performance metrics, they identify areas for improvement and implement strategies to enhance service delivery. The manager serves as a primary point of contact for high-priority or escalated client issues,
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Posted 18 days ago | Updated 7 hours ago

Entry level Desktop support

Sunrise Systems, Inc.

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On-site in Chicago, Illinois, USA

Contract

Looking for a Onsite Entry level Desktop Support in Chicago, IL. Job Details: Job Title: Entry Level Desktop Support Job Duration: 6 Months on W2 Job Location: Chicago, IL 60611 Job Description: Responsibilities: As a Support Specialist, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer s
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Posted 19 days ago | Updated 13 days ago

Enterprise IT Operations Support Manager

Cook County Bureau of Human Resources

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On-site in Illinois, USA

Full-time

Under the direction of the Director of Enterprise Solutions, is responsible for the daily operations of information services activities such as IT Help Desk/End User Services Operations. Manages support staff whose main duty is to troubleshoot technical PC and or network issues for end users. Responsible for hiring, assigning and monitoring workload, determining priorities and ensuring that division objectives are met. Performs other duties as assigned. Attention Applicants: Please be advised
Posted 31 days ago

Desktop Support Technician

Hired by Matrix, Inc.

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Hybrid in Chicago, Illinois, USA

Contract

Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you!Working with some of the US' premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.Hired by Matrix has provided talent solutions to enhance organizations' team capacities for over thre
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Posted 6 days ago | Updated 7 hours ago

Managed Service Help Desk Technician - M

Next Step Systems

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On-site in Oak Brook, Illinois, USA

Full-time

Managed Service Help Desk Technician, Oak Brook, IL This is a full time permanent Managed Service Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time
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Posted 6 days ago | Updated 22 hours ago

Desktop Support - Full Time Job - Chicago, IL - Direct Client

SANS

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On-site in Chicago, Illinois, USA

Full-time

Desktop helpdesk role. Someone who has dealt with the tempermant and invesmmet people.. Get a meeting with Spencer. LOCAL CANDIDATES ONLY Job description Offer 1st line in person and telephone support to internal users with IT software or hardware questionsResolve standard IT problems on the telephone quickly in accordance with internal procedures.If necessary, escalate problems to next line support..Report reoccurring problems to the Network Manager of IT to better optimize our processes.Maint
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Posted 12 days ago | Updated 12 days ago

Managed Service Support Engineer - M

Next Step Systems

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On-site in Oak Brook, Illinois, USA

Full-time

Managed Service Support Engineer, Oak Brook, IL This is a full time permanent Managed Service Support Engineer position. Looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time downtown and t
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Posted 6 days ago | Updated 22 hours ago

Director of Service Delivery / Operations / MSP or Consulting Experience Needed / $130k

Motion Recruitment Partners, LLC

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On-site in Chicago, Illinois, USA

Full-time

Job Description Our client seeks a Director of Service Operations to lead customer service excellence. In this pivotal role, you'll oversee the Service Department, managing technical support, troubleshooting issues, and driving daily operations. You'll inspire a motivated team, earn trust across employees and management, and prioritize top-notch customer experiences. The ideal candidate has proven experience managing client relationships and deep knowledge of escalation practices. You'll levera
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Posted 3 days ago | Updated 6 hours ago

Configurations Tech Level I

Apex Systems

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On-site in Vernon Hills, Illinois, USA

Full-time

Job#: 2023454 Job Description: Overview Apex Systems is looking for multiple Level 1 Technicians to install and configure hardware/software on a high volume of computers, printers and other products for customers on a daily basis. This will include un-boxing units to configure and boxing units back up to prepare for shipment. *For immediate consideration, please send resume to Kyle Duffy () with the subject "Level 1 Technician"* Key Responsibilities -Configure customers' systems to their requi
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Posted 5 days ago | Updated 11 hours ago

IT Helpdesk Support

SANS

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On-site in Chicago, Illinois, USA

Full-time

TECH MATCH Title Desktop Support / Help Desk Chicago Local candidates only. No H1Bs Onsite with one day a week hybrid. Looking for a sophisticated Desktop Support / Help Desk person who has worked with and dealt with the temperament and urgency of Investment Banking people . Portfolio Managers. This role is to be the right hand guy of the person doing it now as the group is expanding. The company has a start up attitude where everything has to be done now. You will be on call, including weeken
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Posted 5 days ago

Systems Analyst

Robert Half

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On-site in Rock Island, Illinois, USA

Full-time

Description MUST BE AUTHORIZED TO WORK IN USA Robert Half is partnering with a renowned organization in their search for a Systems Analyst. The successful candidate will maintain and create tools for our Software Development team while engaging in the daily operational activities of the IT Department. For additional details on the position, contact us at or connect with Bradley Christensen -Permanent Placement-Eastern Iowa at Robert Half Talent Solutions on LinkedIn. Responsibilities include
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Posted 23 hours ago | Updated 7 hours ago

IT Specialist

Jobot

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On-site in Bensenville, Illinois, USA

Contract

This position involves user onboarding/offboarding, resolving end-user issues, help desk, and troubleshooting hardware related problems as they arise. This Jobot Consulting Job is hosted by: Chris Gonzalez Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $20 - $25 per hour A bit about us: The premier fresh and frozen seafood processor and specialty food distributor servicing fine restaurants, hotels, country clubs and grocers from our facili
Posted 1 day ago | Updated 7 hours ago

Desktop Support Technician

TEKsystems c/o Allegis Group

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On-site in Oak Brook, Illinois, USA

Full-time

Top Skills' Details 1. 3+ years of Experience as Desktop Support Specialist (hardware configuration) 2. Troubleshooting experience with Windows OS, Active Directory, O365 3. Prior ticketing system experience (they use ServiceNow) Description: Our client is looking for an eager IT Support professional to join their team. This team supports 1000+ end users and provides complete issue resolution. Day to day varies from phone/email, project-based work to walk-ups and C-level executive support Respon
Posted 2 days ago | Updated 7 hours ago

Director of Service Delivery

Motion Recruitment Partners, LLC

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On-site in Oak Brook, Illinois, USA

Full-time

Job Description We are assisting a technology solutions company based in the Chicagoland area in the recruitment of a full-time Service Delivery Director. They prefer that you are onsite to build team morale, learn your environment, and overall, just be a mentor. This company provides a comprehensive range of technology sales, services, and consulting, emphasizing a personalized approach to address the unique needs of each customer and their environment. As the Service Delivery Director, you'll
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Posted 60+ days ago | Updated 6 hours ago

Desktop Support Analyst

Robert Half

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On-site in Oak Brook, Illinois, USA

Contract

Description We have an exciting opportunity available for a Tier 2 Help Desk Support specialist to join our client's IT team onsite in Oakbrook, IL. This is a 6-month contract-to-hire position, providing a fantastic opportunity for the right candidate to demonstrate their skills and transition into a permanent position. Ideal candidates will have a minimum of 3 years of IT support experience, have a background in Windows and Office 365 platforms, and possess expertise in troubleshooting and res
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Posted 34 days ago | Updated 7 hours ago

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

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On-site in Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to resolve issues. This positio
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Posted 12 days ago | Updated 7 hours ago