Helpdesk Analyst jobs in New Jersey

Help Desk Manager- Mt. Laurel- Second Shift

Mount Laurel Township, New Jersey

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Today

Responsibilities: Lead and manage multi-tier Help Desk and technical support teamsOversee daily operations across phone, email, chat, and ticketing queuesEnsure SLA compliance and timely resolution of incidents and service requestsMonitor workload distribution, staffing levels, queue health, and escalation managementCoach, mentor, and develop supervisors and technical support personnelDrive continuous improvement initiatives focused on efficiency, service quality, and customer experienceMaintai

Full-time

Help Desk Support Specialist

Remote

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Today

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. The Help Desk Support Specialist provides IT assistance,

Full-time

USD 17.00 - 34.15 per hour

IT Client Services & Help Desk Lead

Montvale, New Jersey

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Today

Description We are seeking a hands-on IT Client Services & Help Desk Lead to lead IT support and deliver an exceptional end-user experience. This role combines hands-on technical support, help desk leadership, MSP management, and service improvement. The Manager will resolve complex issues while overseeing an outsourced Managed Service Provider (MSP). Key Responsibilities Hands-On Technical Support Serve as a senior help desk resource and resolve end-user issues.Troubleshoot hardware, softwa

Easy Apply

Full-time

USD 90,000.00 - 100,000.00 per year

ServiceNow Help Desk Support

Remote

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Today

Job Family: SAAS/PAAS/Cloud Application Development Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applications

Full-time

USD 70,000.00 - 116,000.00 per year

Director of Campus Technology | Help Desk, Networking (Cisco), & Systems Administration | Onsite at Bergen Community College

Paramus, New Jersey

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Today

About Ellucian Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform fea

Full-time

Help Desk Team Leader | Network Solutions

Remote or Maryland Heights, Missouri

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Today

Job Description #LI-DNI Responsibilities Essential Functions and Primary Duties Build, develop and manage a team capable of carrying out operational strategies needed while improving employee, client, and vendor relationships.Supervise and manage overall performance of assigned associates.Continue to spend a significant amount of time performing individual tasks related to the success of the team.Act as a liaison between CBIZ associates and the client.Responsible for staffing, performance man

Full-time

IT Help Desk Manager - MSP

Remote or Hybrid in Ellicott City, Maryland

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4d ago

ONLY CANDIDATES IN MARYLAND (GREATER BALTIMORE/WASHINGTON AREA) WILL BE CONSIDERED. SUMMARY This job posting is on behalf of an Arc Human Capital, LLC client. Our client is a Maryland-based Managed Service Provider with over 20 years of experience delivering secure, efficient, and reliable networking and IT services. They serve a diverse client base across healthcare, construction, real estate, marketing, and legal industries. Their mission = Happy Network = Happy Staff.It reflects their commit

Full-time

118,000 - 122,000

Helpdesk Analyst jobs in New Jersey, USA