Remote
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2d ago
Help Desk Analyst HDA2 A4 SC3Introduction:The Help Desk Analyst is responsible for providing technical support to users, troubleshooting issues, and escalating complex problems to senior staff members. This role involves responding to help desk emails promptly and assigning incidents to the appropriate technical resource using ServiceNow. Responsibilities:Receive telephone calls and emails from users experiencing technical issues with business applicationsIdentify the nature of the problem and d
Easy Apply
Contract, Third Party
Depends on Experience