Helpdesk Technician jobs in Raleigh, NC

Raleigh, North Carolina

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Today

Description The primary responsibility of the position will be to act as the tier one helpdesk technician for the entire organization. They will see a variety of tickets come in with the majority of those being password reset requests. They may also resolve issues with Office 365, Active Directory or the "blue screen of death". On average this technician will take 20 tickets /day via email and phone support. They will work hand in hand with other technicians and engineers to work on projects and

Full-time

USD 18.00 - 20.00 per hour

Help Desk Support Technician

Durham, North Carolina

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Today

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Full-time

USD 19.00 - 21.00 per hour

Senior Helpdesk Technician

Remote

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6d ago

Position Overview: We are seeking a skilled and experienced Remote Senior Helpdesk Technician to provide advanced technical support to our clients and internal teams. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and the ability to manage complex issues efficiently in a remote environment. Key Responsibilities: Provide remote technical support and troubleshooting for hardware, software, network, and system issues. Assist end-users with setup, con

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Full-time

$60 - $90

Help desk Technician

Remote

•

Today

Help desk Technician Department: IT Employment Type: Full Time Location: Remote- USA Compensation: $23.00 - $30.00 / hour Description Trilon is building a supercharged, technology-enabled future for our people and partners. The Helpdesk Technician plays a key role in making that vision real by providing frontline support and ensuring every employee can work confidently and productively in their digital workplace. As part of Trilon's Service Delivery organization, the Helpdesk Technician i

Full-time

USD 23.00 - 30.00 per hour

IT Specialist / Helpdesk Technician - Remote

Remote

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Today

Overview Connection has a fantastic opportunity through our Technical Staffing division for a Technical Help Center IT Specialist. This is a contract to hire remote position with benefits. Success in this role requires a positive attitude, strong customer service skills, curiosity, and a willingness to learn while supporting a fast-paced, nationwide organization. Responsibilities Provide Tier 1 and Tier 2 technical support for corporate team members and pet care centers nationwide.Troublesho

Full-time

Technical Help Desk Associate

Remote

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Today

APN Consulting has an immediate need for a direct client requirement: Role: Help Desk Associate Location: Chantilly VA or Alpharetta GA or NYC or US Remote Duration: Contract Job Description Candidate will work as a technical support person and will have following responsibilities.Daily responsibilities will include answering member''s phone inquiries, monitor and check emails.Experience in creating incidents using Service Now or other ticketing system.Extensive password reset and web applicati

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Third Party, Contract

$21

Desktop Support Technician / Onsite in Scottsdale

Remote

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Today

A growing financial technology organization is hiring a Desktop Support Technician to support its End User Computing environment in Scottsdale, AZ. This is a fully onsite contract role through the end of the year with strong potential to convert to full-time. The position focuses on hands-on endpoint support across both Windows and macOS environments, utilizing tools like Microsoft Intune, JAMF, and basic Active Directory administration. This is an ideal opportunity for someone who enjoys being

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Contract

$25 - $29

Technical Helpdesk Analyst

Remote or Texas

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Today

Job Description Technical Helpdesk Analyst About the Role: Conduent is seeking a Service Desk/Software Support Analyst who desires to work with a highly energetic and dynamic team supporting medium to large transaction processing systems for Conduent customers. This position requires a detail-oriented individual who will be responsible for providing Technical Help Desk support for all customer-escalated issues and bugs, with ongoing research and investigation. Responsibilities: While moderat

Full-time

USD 47,740.00 - 62,000.00 per year

Help Desk Specialist

Remote or Washington, District of Columbia

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Today

Clearance Public Trust Overview The Help Desk Specialist will act as the first point of contact for technical assistance, ensuring timely resolution of user issues while maintaining a strong focus on customer service, operational continuity, and adherence to federal IT standards. This position requires a proactive, solutions-oriented professional who can effectively troubleshoot a wide range of hardware, software, and system issues across both PC and Mac environments. Background Ardent Eag

Full-time

USD 26.00 - 33.00 per hour

IT Support Technician (Part-Time, REMOTE)

Remote

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Today

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract (Up to 12 Months) Schedule: Part-Time, 20 hours per week. The exact schedule will be determined with the hiring manager, but hours will be worked during standard business hours (approximately 4 hours per day). Pay Rate: $38-40/hour Position Overview We are seeking an experienced IT Support Technician to provide day-to-day technical support for a small, fully remote office environmen

Part-time

USD 38.00 - 40.00 per hour

IT Support Specialist II - 073QE

Remote or San Diego, California

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Today

About Quartus Quartus Engineering Incorporated ( is a leading provider of engineering services and integrated hardware solutions for a wide range of clients and industries. We employ advanced computer-aided engineering tools in the areas of optics, structural, thermal, and coupled analyses. We couple our engineering analysis capabilities with design, prototype, integration and test capabilities to create solutions for our clients that are of extraordinary value. What will you do? As an IT Supp

Full-time

USD 29.00 - 49.00 per hour

IT Service Desk Technician

Remote

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Today

Mission Support Services (MSS) is seeking an IT Service Desk Technician to join our team on a program with the Leidos QTC Health Services IT Support and the Leidos IT Service Desk that provides Tier 1 Service Desk support and 24x7x365 support staff. The IT Service Desk Technician will be responsible for answering inbound and outbound contacts, documenting the contact details within the ticketing system(s), and providing our customers with timely and accurate responses. This will require the indi

Full-time

USD 31,850.00 - 57,575.00 per year

IT Technician -Montreal Canada - Remote

Remote

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Today

IT Technician -Montreal Canada - Remote Department: Blue Mantis Employment Type: Full Time Location: Hybrid Description Blue Mantis is looking to add another member to our growing team. This is an exciting position that is fast paced, requires proficient troubleshooting skills, and candidates must have excellent customer service skills and patience. As an IT Technician you will be responsible to provide support to various Blue Mantis clients remotely. Key Responsibilities Troubleshoot hardwa

Full-time

Desktop Support Engineer L1 - PR

Remote

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Today

Desktop Support Engineer L1 - PR Department: Blue Mantis Employment Type: Full Time Location: Remote Compensation: $21.00 - $25.00 / hour Description This requisition has been created to support ongoing and future hiring initiatives within Blue Mantis. While all applications will be reviewed, this posting may not align with an immediate opening. Candidates who meet our qualifications will be considered for future opportunities as they become available. Onsite Desktop Support Technician pro

Full-time

USD 21.00 - 25.00 per hour

Desktop Support Technician II (Virtual Service Tech)

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

Desktop Support Technician I (Virtual Service Tech)

Remote

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Today

Full-time

USD 22.22 per hour

Lead Network Support Technician

Remote or Anchorage, Alaska

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Today

Job Description $2,500 Hiring Bonus! *Candidates must reside within 50 miles of Anchorage, Alaska GCI's Network Support Technician Lead will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may

Full-time

Help Desk Specialist

Hybrid in Raleigh, North Carolina

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3d ago

DataStaff, Inc. is currently seeking a Service Desk Specialist for a long-term contract opportunity with one of our direct clients in Raleigh, NC. *This position is hybrid The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Responsibilities: Serves as a technical resource on al

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Contract

Depends on Experience

Tier 1 - Help DeskTechnician - 100% Remote

Remote

•

Today

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

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Full-time

$16 - $16.5

Proton IT Helpdesk

Raleigh, North Carolina

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Today

Position Description *This is a remote position* *Shifts: Monday-Friday 8am-5pm EST, Monday- Friday 9am-6pm EST, Monday-Friday 2pm-11pm EST Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client rela

Full-time

USD 50,000.00 - 55,000.00 per year

Helpdesk Technician jobs in Raleigh, NC, USA