Helpdesk Technician jobs in Raleigh, NC

Remote or Southfield, Michigan

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Today

Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Bachelor's degree or vocational in IT-related courses is a plus.Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.Excellent in oral a

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Full-time

Market

Bilingual Helpdesk Technician - French Canadian

Remote or Toronto, Ohio

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Today

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of

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Full-time

Market

Help Desk Technician II

Cary, North Carolina

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Today

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the compl

Full-time

USD 50,000.00 - 75,000.00 per year

Help Desk Technician

Remote

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: Other Job Family: Technical Support Services Job Qualifications: Skills: Computer Hardware, Desktop Computers, Microsoft Office 365 Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: GDIT is seeking a qualified candidate to provide comprehensive IT assistance and consulting services, including

Full-time

USD 30.44 - 41.18 per hour

Tier II Help Desk Technician

Remote

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Today

Job Description Accenture is seeking an experienced Tier II Help Desk Technician with a strong track record of delivering high caliber results with high client satisfaction. The successful candidate must be energetic, communicative, intelligent, passionate, and motivated, and will have experience in triaging technical support tickets. Superior communication and collaboration skills are essential to this role. The ideal candidate will have a knowledge of VA and Community Care, as well as ServiceN

Full-time

Help Desk Support Technician

Remote

•

Today

We are seeking a dependable and customer-focused Help Desk Support Technician to provide technical assistance to employees and users experiencing computer, software, and hardware-related issues. The ideal candidate should possess strong communication skills, a problem-solving mindset, and the ability to troubleshoot technical issues efficiently while delivering excellent customer service. Responsibilities Provide first-level technical support for hardware, software, and network-related issues.

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Full-time

Depends on Experience

Local to North Carolina - Network / Telecom Specialist

Raleigh, North Carolina

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11d ago

Title/Role: NCDOR - NCDIT - Network/Telecom Specialist- Junior - 815141 Work Arrangement: Onsite Worksite Address: 3900 Wake Forest Road, Raleigh, NC 27609 Imp point from client: Requesting four (4) month contract to hire. NMAC Tier I Network Technician Night Shift (Contract-to-Hire) JD: **THIS IS A TEMP TO PERM POSITION. After the initial contract engagement, the manager would like to hire the contractor full time.Only candidates available to work full time without sponsorshi

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Contract, Third Party

Depends on Experience

Senior Ethernet Network Engineer

Remote

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5d ago

Role SummaryThe Workstation Support Technician provides hands-on technical support for computer workstations, software, network connectivity, and peripheral equipment within an office environment. This role installs, configures, maintains, and troubleshoots end-user technology while delivering responsive technical assistance across multiple departments and locations. Responsibilities Install, configure, maintain, and support workstation hardware, software, user accounts, email, and workplace app

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Third Party, Contract

Depends on Experience

Help Desk Support Technician

Durham, North Carolina

•

Today

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Full-time

USD 19.00 - 21.00 per hour

Instructional Support Technician-Remote Services

Remote or Cary, North Carolina

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Today

Overview POSITION TITLE (Oracle title) INSTRUCTIONAL SUPPORT TECHNICIAN WORKING TITLE Instructional Support Technician-Remote Services SCHOOL/DEPARTMENT Technology Services Division (TSD) LOCATION Crossroads II, Cary, NC PAY GRADE Technology Grade 17 FLSA STATUS Nonexempt ELIGIBILITY FOR EMPLOYMENT CONTRACT No WORK WEEK SCHEDULE Monday-Friday (occasional evenings and weekends) Position is eligible for hybrid telework workweek POSITION PURPOSE: Provides excellent customer service

Full-time

Network Technician - Onsite

Raleigh, North Carolina

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5d ago

: Network Technician - Onsite :software applications,specialized telecommunications, public safety technologies,IT help desk, technical support center, network operations center, NOC, telecommunications environment,networking concepts, IP connectivity, network equipment, telecommunications services,ticketing, case management systems, Salesforce,monitoring dashboards, incident management tools, technical support applications, NMAC procedures, supported systems, incident management responsibilitie

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Contract

36 - 41

IT Technician

Remote or Watchung, New Jersey

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Today

Description We are looking for an IT Technician to provide reliable front-line desktop support for end users in Watchung, New Jersey. This Long-term Contract opportunity is ideal for someone with hands-on Level 1 support experience who communicates clearly, resolves routine technical issues efficiently, and delivers strong in-person service. The role offers the chance to support daily IT operations while learning client-specific tools and processes through on-the-job training. Responsibilities:

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Contract

USD 21.85 - 25.30 per hour

2nd Shift Help Desk Support

Remote or Downers Grove, Illinois

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Today

Responsibilities Sentinel Technologies is seeking a customer-focused 2nd Shift Help Desk Support Technician to provide remote technical support and issue resolution for a diverse client base. This role is responsible for troubleshooting end-user hardware, software, operating systems, mobile devices, and cloud-based technology issues while delivering exceptional customer service. The ideal candidate will have experience supporting both Windows and Apple environments, managing ServiceNow tickets,

Full-time

Compensation information provided in the description

IT Business Relationship Director, Americas

Remote

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Today

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their

Full-time

USD 132,000.00 per year

SERVICE DESK MANAGER

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 82,980.00 per year

Network/Telecom Specialist- Junior (Onsite)

Raleigh, North Carolina

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5d ago

Job Title: Network/Telecom Specialist- Junior (Onsite) Location: Raleigh, NC Duration: Full Time Shift- Night Shift Job Description: We are seeking a dependable, detail-oriented, and technically capable Tier I Network Technician to join our overnight operations team. This position serves as a frontline technical support resource, receiving and documenting service issues, monitoring system notifications, coordinating incident response, and ensuring timely communication with affected 911 centers

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Contract

Depends on Experience

Junior Network Technician - Night Shift (CTH role) - Fully Onsite and Need In-person Interview is MUST

Raleigh, North Carolina

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Today

Requesting four (4) month contract to hire. NMAC Tier I Network Technician Night Shift (Contract-to-Hire) **THIS IS A TEMP TO PERM POSITION. After the initial contract engagement, the manager would like to hire the contractor full time. The salary for the full-time position . NCDIT is not able to offer sponsorship for the full-time role. Only candidates available to work full time without sponsorship will be considered for this position. **This is an onsite position. North Carolina 911 Board L

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Contract, Third Party

IT Support Specialist II

North Carolina

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Today

Agil3 Technology Solutions (A3T) is seeking an experienced IT Support Specialist II to provide Tier I/Tier II technical, desktop, and end-user support for the U.S. Government IT environment. The IT Support Specialist II will serve as a primary interface between users and the customer's support organization, providing responsive technical assistance for workstations, operating systems, applications, user accounts, Microsoft 365 services, peripherals, printers, and other end-user technologies. Th

Full-time

Level III IT Technician

Remote

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28d ago

Level TechnicianCompany DescriptionTeamLogic IT provides managed, co-managed, and project-based IT services designed to improve security, reliability, and business performance. We support organizations with practical technology solutions across infrastructure, cloud, cybersecurity, and end-user environments. Role OverviewTeamLogic IT is seeking an experienced Level Technician for a full-time remote role. This is a senior technical position responsible for resolving complex escalations, support

Full-time

105000 - 110,000

Desktop Support Engineer L1 - PR

Remote

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Today

Desktop Support Engineer L1 - PR Department: Blue Mantis Employment Type: Full Time Location: Remote Compensation: $21.00 - $25.00 / hour Description This requisition has been created to support ongoing and future hiring initiatives within Blue Mantis. While all applications will be reviewed, this posting may not align with an immediate opening. Candidates who meet our qualifications will be considered for future opportunities as they become available. Onsite Desktop Support Technician pro

Full-time

USD 21.00 - 25.00 per hour

Helpdesk Technician jobs in Raleigh, NC, USA