Helpdesk Technician jobs in Raleigh, NC

Raleigh, North Carolina

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Today

Position Summary The Tier 1 Help Desk Technician serves as the first point of contact for technical support across the organization. This role is responsible for providing exceptional customer service while troubleshooting and resolving a variety of hardware, software, and account-related issues. The ideal candidate is a strong problem solver who can work independently, effectively manage multiple support requests, and communicate technical information clearly to end users. Key Responsibilitie

Full-time

USD 18.00 - 20.00 per hour

Help Desk Technician

Remote

•

26d ago

Job DescriptionJob Title: Help Desk Technician Location: Atlanta, GA Fully Remote Eligibility: Candidate must be eligible to be employed in the United States CDC Service Desk - Weekend Shift: Sat-Sun 5 AM to 6 PM Mon-Tues 12 PM - 9 PM New Employee Training 7:30 AM- 4:30 PM (four weeks) Job Description: Advance how our customers operate while you advance your career. Join as a Help Desk Technician I and build an impactful career in enterprise IT, collaborating with people who are driven and res

Full-time

18 - 19

Help Desk Technician

Remote or Arizona

•

Today

Job Description CALIBRE is an employee-owned mission focused solutions and digital transformation company. We are seeking a remote Help Desk Specialist to support our client out of Arizona. This position is fully ONSITE. The successful candidate must have prior IT Service Desk operations experience. This is an excellent opportunity that provides on-the-job learning and mentorship. The role will serve as the initial point of contact and will gather and analyze information about the user's issue

Full-time

USD 40,000.00 - 50,000.00 per year

Helpdesk Technician I

Remote

•

Today

Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Bachelor's degree or vocational in IT-related courses is a plus.Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.Excellent in oral a

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Contract

Market

Helpdesk Technician I

Remote

•

Today

Temporary position 4-6 weeks, with opportunity to extend/become full time hireProvide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Bachelor's degree or vocational in IT-related courses is a plus.Minimum of completed two (2) yea

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Full-time

$18 - $20 /hr

Help Desk Support Technician

Durham, North Carolina

•

Today

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Full-time

USD 19.00 - 21.00 per hour

ISP Support Technician

Raleigh, North Carolina

•

Today

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

Full-time

USD 15.50 per hour

ISP Technician

Raleigh, North Carolina

•

Today

ISP TECHNICIAN-remote *must reside within 90 miles of: Raleigh, NC, -- Cedar Rapids, IA -- or -- Huntsville, AL Cable, Modem, InternetPhone, Email & Web Chat SupportNetworking & TelecommunicationsTroubleshootingTicketing SystemGoogle IT Professional or studying for CompTIA OVERVIEW This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help Desk skill, which will allow you to start your call center or IT career. This is a fast-paced position, handling inb

Full-time

USD 15.50 - 15.50 per hour

GA DDS Level 1 Help Desk Analyst

Remote or Georgia

•

Today

Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *Bilingual, Spanish required**MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on custome

Full-time

USD 27.00 per hour

Desktop Support Technician / Onsite in Scottsdale

Remote

•

Today

A growing financial technology organization is hiring a Desktop Support Technician to support its End User Computing environment in Scottsdale, AZ. This is a fully onsite contract role through the end of the year with strong potential to convert to full-time. The position focuses on hands-on endpoint support across both Windows and macOS environments, utilizing tools like Microsoft Intune, JAMF, and basic Active Directory administration. This is an ideal opportunity for someone who enjoys being

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Contract

$25 - $29

Technical Helpdesk Analyst

Remote or Texas

•

Today

Job Description Technical Helpdesk Analyst About the Role: Conduent is seeking a Service Desk/Software Support Analyst who desires to work with a highly energetic and dynamic team supporting medium to large transaction processing systems for Conduent customers. This position requires a detail-oriented individual who will be responsible for providing Technical Help Desk support for all customer-escalated issues and bugs, with ongoing research and investigation. Responsibilities: While moderat

Full-time

USD 47,740.00 - 62,000.00 per year

Help Desk Specialist

Remote or Washington, District of Columbia

•

Today

Overview The Help Desk Specialist will act as the first point of contact for technical assistance, ensuring timely resolution of user issues while maintaining a strong focus on customer service, operational continuity, and adherence to federal IT standards. This position requires a proactive, solutions-oriented professional who can effectively troubleshoot a wide range of hardware, software, and system issues across both PC and Mac environments. Background Ardent Eagle Solutions (AES) is see

Full-time

USD 26.00 - 33.00 per hour

IT Support Technician (Part-Time, REMOTE)

Remote

•

Today

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract (Up to 12 Months) Schedule: Part-Time, 20 hours per week. The exact schedule will be determined with the hiring manager, but hours will be worked during standard business hours (approximately 4 hours per day). Pay Rate: $38-40/hour Position Overview We are seeking an experienced IT Support Technician to provide day-to-day technical support for a small, fully remote office environmen

Part-time

USD 38.00 - 40.00 per hour

IT Support Specialist II - 073QE

Remote or San Diego, California

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Today

About Quartus Quartus Engineering Incorporated ( is a leading provider of engineering services and integrated hardware solutions for a wide range of clients and industries. We employ advanced computer-aided engineering tools in the areas of optics, structural, thermal, and coupled analyses. We couple our engineering analysis capabilities with design, prototype, integration and test capabilities to create solutions for our clients that are of extraordinary value. What will you do? As an IT Supp

Full-time

USD 29.00 - 49.00 per hour

Desktop Support Engineer L1 - PR

Remote

•

Today

Desktop Support Engineer L1 - PR Department: Blue Mantis Employment Type: Full Time Location: Remote Compensation: $21.00 - $25.00 / hour Description This requisition has been created to support ongoing and future hiring initiatives within Blue Mantis. While all applications will be reviewed, this posting may not align with an immediate opening. Candidates who meet our qualifications will be considered for future opportunities as they become available. Onsite Desktop Support Technician pro

Full-time

USD 21.00 - 25.00 per hour

Desktop Support Technician

Remote or Denver, Colorado

•

Today

POSITION SUMMARY The Desktop Support Technician performs maintenance and support of the IT Infrastructure needs: PC workstations, switches, printers, copiers, and VoIP system. Analyzes requirements, resolves problems, installs hardware and software solutions and answers calls/emails from internal customers to troubleshoot and resolve issues for desktop environment. Performs desktop support and service desk role. The Desktop Support Technician demonstrates and adheres to the company values of s

Full-time

USD 28.20 per hour

Desktop Support Technician I (Virtual Service Tech)

Remote

•

Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

Desktop Support Technician II (Virtual Service Tech)

Remote

•

Today

Full-time

Lead Network Support Technician

Remote or Anchorage, Alaska

•

Today

Job Description $2,500 Hiring Bonus! *Candidates must reside within 50 miles of Anchorage, Alaska GCI's Network Support Technician Lead will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may

Full-time

IT Field Technician

Remote

•

7d ago

Job Title: IT Field Technician Location: Austin/Round Rock, TX Metroplex (Work from Home) Job Type: Full-time (Contract) Experience: 3 - 5 years Role Summary We are hiring one or two experienced IT Technicians to support city operations. You will manage daily help desk tickets, maintain computer networks, and keep city servers running smoothly. You will also provide direct, hands-on technical support to clients. Core Responsibilities Server & Network Management: Install, configure, and trouble

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Full-time

Depends on Experience

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Helpdesk Technician jobs in Raleigh, NC, USA