Helpdesk jobs | Dice.com

Plano, Texas

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Today

Job Summary: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Microsoft Active Directory and Windows environments.. Key Responsibilities: Provide second-line technical support for laptops, desktops, mobile devices, and peripherals across Windows environm

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Full-time

Up to $30

Configuration/Help Desk Analyst

Hybrid in Raleigh, North Carolina

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Today

Job ID: NC-812178 Hybrid/Local Configuration/Help Desk Analyst with PATH NC application, NCID, MFA experience Location: Raleigh, NC (NCDHHS-NCFAST)Duration: 12 Months Skills:Experience and knowledge of browser-based applications. Required 3 YearsExperience researching, analyzing and interpreting automated system problems. Required 5 YearsExperience working in an Application Support-based (not hardware) help desk environment. Required 1 YearsBroad knowledge of the PATH NC application and functio

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Contract, Third Party

Depends on Experience

Help Desk Analyst - Hybrid - Long Term Contract - Harrisburg, PA - B4223B

Hybrid in Harrisburg, Pennsylvania

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Today

Our direct client is looking for a Help Desk Analyst for a Hybrid Long Term Contract in Harrisburg, PA Note: - Contractors will work 5 days in the office and 5 days out of the office. - They can actually do 8AM 4:30AM or 8:30AM to 5PM whichever of those two shifts they want. - They may come into the office while they are in training though and once they get up to speed, then will be put in the telework mix. J0B DESCRIPTION: - The Help Desk Analyst is doing call center work. - They are taking cal

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Contract, Third Party

Depends on Experience

Help Desk Analyst

Richmond, Virginia

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Today

Advanced computer skills are required that aligns with the Job DescriptionRequired8YearsAbility to multitask and to determine root cause of problems and implement solutions,Required8YearsAbility to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusionsRequired8Yearscustomer relations skillsRequired8Yearsgood verbal and written communication skillsRequired8Yearsproficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook)Required8Years

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Third Party, Contract

$20 - $25

Help desk

Harrisburg, Pennsylvania

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Today

The Commonwealth of Pennsylvania has agencies that provide 24/7 services to its citizens. The PM Network Operational Monitoring position will provide first line network technical support to employees and business partners by calling the Enterprise Network Operation Monitoring Network Service Desk outside of regular business hours. This position requires a technical individual with a customer-service-minded approach to dealing with Commonwealth Agency staff and IT teams. The individual will work

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Contract, Third Party

Depends on Experience

Helpdesk Specialist - TS

Quantico, Virginia

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Yesterday

Job Title: Intermediate Helpdesk Specialist Location: Quantico, VA (Onsite) Clearance: Active Top Secret clearance Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, VA, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serving business communities as a leading IT vendor providing innovative, quality, and

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Full-time

$70,000 - $85,000

IT Help Desk Manager

Hybrid in Trenton, New Jersey

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13d ago

Greetings Welcome to TechProjects! We specialize in IT System integration to help with some of the biggest names in the public sectors around New York state. Our company provides exceptional IT solutions for our clients, while also offering top-notch career opportunities for our employees. At our firm, we work with a diverse range of clients, from cutting-edge startups to established industry leaders. If you're a tech professional looking for a challenging and rewarding career, we'd love to h

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Contract

Depends on Experience

Help Desk Technician

Oneida, New York

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Today

Location: Oneida, NY Salary: $40,000.00 USD Annually - $85,000.00 USD Annually Description: Company: Federal Gov contracting company Position: 3 Helpdesk opneoings and one lead opening Location: Oneida, NY Duration: Direct hire/permanent Benefits: Health, 401k match, PTO Duties & Responsibilities: Conducts first line of support for all calls coming into the Call Center.Escalates calls to appropriate support staff in a timely and proficient manner to comply with Service Level Agreements.Effe

Contract

USD 40,000.00 - 85,000.00 per year

Help Desk Analyst

Malvern, Pennsylvania

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Today

Location: Malvern, PA Salary: $20.00 USD Hourly - $22.00 USD Hourly Description: Our client is currently seeking a Help Desk Analyst: FULLY ONSITE - Monday to Friday Responsibilities Help Desk Support, provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches, and resolves the most complex technical problems. Being a Help Desk Support responds to telephone, email and online requests for technical support. Documents, tracks, an

Contract

USD 20.00 - 22.00 per hour

Helpdesk Analyst - Dimondale, MI

Hybrid in Dimondale, Michigan

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Today

DTS is looking for HelpDesk Analyst for our direct client Position in Dimondale, MI Role description : Top Skills & Years of Experience: -2-3+ years of previous Tier 1 IT Helpdesk experience -2-3 + years of previous Service Administration experience -2-3+ years of IT Troubleshooting experience -Associates degree (IT Related) Required: 2-3+ years of previous Tier 1 IT Helpdesk experience2-3 + years of previous Service Administration experience2-3+ years of IT Troubleshooting experienceAssociate

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Contract

DoE

Help Desk Analyst

Harrisburg, Pennsylvania

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Yesterday

HELPDESK ANALYST HARRISBURG,PA HYBRID Key Responsibilities Issue Diagnosis & Resolution: Receive user inquiries and accurately determine if issues stem from hardware (e.g., modems, printers, cables) or software applications. Guide users step-by-step through standard problem-solving procedures. Ticketing & Escalation: Log all interactions into the tracking system. Utilize reference manuals, technical databases, and team collaboration to find solutions, and escalate complex tickets to Tier 2 st

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Contract

Depends on Experience

Helpdesk Analyst

Malvern, Pennsylvania

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Today

Location: Malvern, PA Salary: $20.00 USD Hourly - $23.00 USD Hourly Description: Our client is currently seeking a Helpdesk Analyst: FULLY ONSITE - Monday to Friday Responsibilities Help Desk Support, provides support to end users for computer, application, system, device, access and hardware issues.Identifies, researches and resolves the most complex technical problems.Being a Help Desk Support, responds to telephone, email and online requests for technical support.Documents, tracks, and mo

Contract

USD 20.00 - 23.00 per hour

Help Desk Analyst

Topeka, Kansas

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2d ago

Help Desk Analyst - Topeka, KS - Contract - $15-25 Per HRJoin our team as a Help Desk Analyst I, providing technical support in a hybrid setting in the Topeka, KS region. This contract role requires proficiency in various technologies and involves diagnosing and resolving IT incidents and service requests. Work collaboratively in a dynamic environment, supporting internal users with hardware and software issues. Description Provide first-line IT support for internal employees and contractors. Di

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Contract, Third Party

$15 - $25

Senior Help Desk Analyst

Jersey City, New Jersey

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Today

Job Titile:Senior Help Desk Analyst Terms - 3 Months contract to Hire Location : Jersey City, NJ - Hybrid ( 3days onsite) Industry- Financial Objective: Ensure the timely and effective deployment of Windows updates to corporate workstations. Work with users to ensure hardware and applications on desktops meet their business needs. Work within a small dynamic team and adjust to changing requirements or responsibilities easily and effectively. Respond to help desk requests and other technical p

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Contract

Competitive

Application Support Help Desk Analyst

Raleigh, North Carolina

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20d ago

Hi, I am Looking for Application Support Help Desk Analyst for my client. Skill: Experience and knowledge of browser-based applications. Experience researching, analyzing and interpreting automated system problems. Experience working in an Application Support-based (not hardware) help desk environment. Working knowledge of social services and Child Welfare program. Broad knowledge of the PATH NC application and functionality. Experience in phone-based Customer Service focused roles, being

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Contract

Up to $22

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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Yesterday

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Contract, Third Party

$20 - $25

Help Desk Technician

Harrisburg, Pennsylvania

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Yesterday

Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM 4:30AM or 8:30AM to 5PM whichever of those two shifts they want. They may come into the office while they are in training though and once they get up to speed, then will be put in the telework mix. The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins, resets and assistance getting through applications and escalating tickets to tier t

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Contract

Depends on Experience

Support Technician 1 - Help Desk - IT Support

Austin, Texas

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Yesterday

Due Date: 10/02/2026@5PM CST (6PM EST) Here is a new opportunity inDIR TX (SupTech130227ITOps)- Support Technician 1 Note:The attached forms are mandatory to submit a candidate. Department: Office of the Attorney General of Texas Location: William P. Clements State Office Building 300 W. 15th St. Austin, TX 78701 The working position isOnsite Duration: 06+ Months Submission Limit: 01 Job Description: Office of the Attorney General of Texas requires the services of2 Sup

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Third Party, Contract

$20 - $25

Support Technician/Help Desk - Level 1

Austin, Texas

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2d ago

Client :Office of the Attorney General of TexasJob Title:Support Technician/Help Desk - Level1Solicitation Reference Number: SupTech130227ITOpsClient Agency:Office of the Attorney General of TexasLocation:William P. Clements State Office Building 300 W. 15th St. Austin, TX 78701Contract Duration:Services are expected to start 10/26/2026 and are expected to complete by 08/31/2027., Total estimated hours per Candidate shall not exceed 1723 hours.Expereince required: 1-4 years (not more than that)P

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Third Party, Contract

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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Yesterday

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Contract, Third Party

$20 - $25