Helpdesk jobs

Oakbrook Terrace, Illinois

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Today

Description We are looking for a Help Desk specialist to provide day-to-day technical support for users within the financial services industry. This Long-term Contract position is suited for someone who can resolve desktop and system issues efficiently while delivering a strong end-user experience across both Windows and Mac environments. The ideal candidate brings hands-on support experience, communicates clearly with employees at all levels, and is comfortable working with modern ticketing too

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Contract

USD 23.75 - 28.00 per hour

Remote Help Desk

Remote or Florham Park, New Jersey

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Today

JOB TITLE: Remote Help Desk JOB LOCATION: Remote WAGE RANGE*: $23hr to $25hr JOB NUMBER: 26-00859 JOB DESCRIPTION Our client is looking for a Remote Help Desk consultant to support a team of users. Logs all incident and service request details. Categorizes and prioritizes codes. Provides customer service resolution for operational and service-related incidents. Routes incidents and service requests that cannot be immediately handled. Manages requests and incident reports from customers. Determ

Full-time

USD 23.00 per hour

IT Helpdesk

San Jose, California

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3d ago

IT Helpdesk Location: San Jose, CA,95134-(5 days Onsite/week) Duration: 6 Months+ Work Hours: 08:00am ~ 17:00pm (subject to changed) Job Summary: Responsibilities: Installing and configuring hardware and software components to ensure usability.Rack and stacking Server, lifting up to 50lb weight.Troubleshooting hardware and software issues.Ensuring electrical safety standards are met.Repairing or replacing damaged hardware.Upgrading the entire system to enable compatible software on all computer

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Third Party, Contract

Depends on Experience

Help Desk Support

Louisiana

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20d ago

Job Title- Remote Entry Level IT Support Desk Pay Range- $15- $17/hr This role is ideal for early-career candidates looking to build a foundation in IT support within a professional enterprise environment. The position is centered around phone-based troubleshooting and ticket resolution, supporting employees with technical issues and ensuring timely resolution through structured processes. Candidates will work primarily remotely, collaborating, with occasional onsite support for infrastructure

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Full-time

$15.0000 - $17.0000

Help Desk Analyst 1

Presque Isle, Maine

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Today

Work Location: 100% Onsite. Primary Location: Riverside Dr. Presque Isle, ME 04769 (Will only consider local candidates within about an hour radius of the primary location). Travel is required for this position. They will need to utilize their personal vehicle when traveling between court locations. Mileage will be reimbursed. Top 3 Skills: Experience with and supporting videoconferencing equipment and audiovisual equipment. Basic working knowledge of audio equipment. Experience diagnosing and

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Contract

Tier 2/3 Help Desk Technician

Warwick, Rhode Island

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3d ago

Title: Help Desk Technician Tier 2/3 Location: Warwick, RI (Onsite) Full Time Salaried Tier 2 / Tier 3 Helpdesk Technician About the Role We are seeking experienced IT support professionals to join our team in a Tier 2/Tier 3 Helpdesk capacity. The ideal candidates are comfortable handling the full spectrum of Tier 1 support while confidently stepping into more complex infrastructure, networking, and systems administration tasks. This role is hands-on and varied no two days look the same. K

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Full-time

$65000

Help Desk Analyst

Boston, Massachusetts

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3d ago

Help Desk AnalystJob Functions: Provides first level phone and remote support to internal and external customers who are experiencing operational, hardware and/or network connectivity problems with their computers and associated software.Performs initial information gathering, troubleshooting, and resolution; documents findings and collaborates with senior support personnel to resolve escalated issues as requested.Works closely with the Associate IT Support Manager to identify, escalate, and hel

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Full-time

$75000

Help Desk Analyst

Hartford City, Indiana

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27d ago

Title: Help Desk Analyst Location: Hartford, CT Duration: 12+ Months Hybrid Position Summary We currently need a Help Desk Technician to provide level one technical support and to process agency user forms for user moves, adds and changes. The home location will be the central office in Hartford. Attention to detail and maintaining a customer focus is essential. The Technician will need to provide responsive support to agency end users and escalate as necessary. The incumbent will need to be abl

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Third Party, Contract

Depends on Experience

Senior Help Desk Engineer

Bethesda, Maryland

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25d ago

Job Title: Senior Help Desk Engineer Location: Onsite 5 days a week in Bethesda, Maryland Type: Contract Compensation: $80,000 - $95,000 annually Contractor Work Model: Onsite Security Clearance: US Citizenship required Responsibilities Manage and coordinate the activities of the onsite and offshore help desk team. Serve as an escalation point for complex technical issues. Monitor ticket queues and ensure SLAs are met. Identify recurring issues and recommend process or infrastructure impro

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Third Party, Contract

$95000

Help Desk Level 1

Atlanta, Georgia

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2d ago

TITLE:Help Desk Analyst - Level 1 LOCATION:Atlanta, GA ANTICIPATED DURATION:Through end of year OPENINGS- 6 This is a 24x7 operation, including nights and weekends and some shift work may be required. Responsibilities: Serve as the frontline, single point of contact for customers requiring assistance from the Technology Organization (TO) for issue resolution and service request fulfillment.Document customer needs and handle interactions on initial contact, ensuring complete and appropriate doc

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Contract

17 - 19

Help Desk Analyst

San Antonio, Texas

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19d ago

Job Summary The Help Desk Analyst is responsible for providing first level problem resolution and support to the SAWS'' user community, documenting problems, escalating to higher levels as necessary and coordinating repairs by outside vendors. May assist customers via remote access, phone, or in person. Essential Functions Provides first level support and follow-up, through the Help Desk, to the SAWS'' user community regarding computer operations, hardware components, and software applications

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Contract

Depends on Experience

IT Help Desk Support

Kent, Washington

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Today

Overview: If you reside in California, please see our for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking an?IT Help Desk Support.?This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment.? The IT Help Desk Support is responsible for handling various technology issues related to a transit environmentandsupporting corporate infrastructure.? Responsibilities: Responsible for pro

Full-time

Compensation information provided in the description

Help Desk Technician- DAYS, Sun-Thursday - TS/SCI/ POLY

Colorado Springs, Colorado

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE - CompTIA-Security+ CE Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN shift: DAYS schedule

Full-time

USD 25.50 - 34.50 per hour

Help Desk Technician- MIDS - TS/SCI W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA - CompTIA - Security+ CE - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Help De

Full-time

USD 24.11 - 32.63 per hour

Help Desk Technician - DAYS - TS/SCI W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Care, Help Desk Support, IT Help Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: DAYS - 0600 - 1400 DAYS: M

Full-time

USD 33.97 per hour

Help Desk 2

Remote

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9d ago

Day to Day Responsibilities(Being thorough in this section will allow the suppliers to pre-identify candidates more accurately.) Short DescriptionAt the IT Service Desk, we deliver Customer Excellence Focused Support to our end users by leveraging cutting-edge technology with our IT Service Management products and self-service/automated solutions for our customers. The Service Desk Support Analyst will report to the IT Supervisor. In this role, you will be responsible for the remote support to u

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Third Party, Contract

$22 - $25

Helpdesk Specialist

Hybrid in Ithaca, New York

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Today

Client in Ithaca, NY is seeking a Helpdesk Specialist for a contract position. This person will focus on a domain migration project. Role is mostly remote, but candidates must be local to Ithaca and willing to possibly come onsite to an office occasionally for support needs. Responsibilities: Migrating Mac and PC laptops between AD domainsPerform backups of user dataSetup and maintain end-user devices including workstations, peripherals, etc. to support business growth and initiatives.Configure

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Contract

Up to $25

Help Desk Analyst - onsite

Costa Mesa, California

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Today

Help Desk Analyst Our client is looking for a resourceful and customer-focused Help Desk Analyst to join their team on a contract basis. If you thrive in a high-volume, fast-paced environment and take pride in keeping end users productive and supported, this is the opportunity for you. You'll be stepping into a tight-knit support team that serves thousands of users across multiple locations-where your contributions are felt every single day. As part of our process after applying, you may receiv

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Contract

USD25 - USD28

Help Desk Technician - Onsite - Santa Ana, CA

Santa Ana, California

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Today

Help Desk Technician Our client is a trusted leader in third-party authentication and grading services for high-value collectibles, supporting more than 2,000 users across multiple sites. They're looking for a Help Desk Technician to join a tight-knit support team and serve as a first point of contact for end users across the business. This is a great opportunity for someone early in their IT career to gain hands-on experience with a respected company that invests in its technology team and rewa

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Contract

USD20 - USD22

Help Desk Support: II

Port Arthur, Texas

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14d ago

Provides first level IT support for all end-users via telephone, email or chat. Troubleshoots and resolves hardware, software and voice/data communication systems issues. Escalates calls when appropriate. Writes concise, informative service tickets. Follows up on all tickets in a timely manner and pursues issues through to resolution. Requires experience using ticketing systems and writing technical support reports and documentation. Must possess broad knowledge and proficiency with popular oper

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Third Party, Contract

Depends on Experience

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