Helpdesk jobs

Hybrid in Raleigh, North Carolina

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2d ago

Title: Help Desk Location: Raleigh, NC (Hybrid) Duration: 12 Months Client: State of North Carolina Job Description: This is an Application/Production Support position where selected candidates will support the CWS/PATH NC application by assisting outside customers/service providers who are accessing the system. This role also requires a high level of customer experience and is an application-based help desk role, not a hardware-based role. This position acts as a member of the Operations an

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Contract, Third Party

Depends on Experience

Help Desk

Madison, Wisconsin

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Today

Top Required Skills & Years of Experience: - Service Desk & IT/Desktop Support (2-5+ years of relevant experience) - Troubleshoot hardware issues, OS and software issues (2-5+ years of relevant experience) - Strong communication and customer service skills Nice to Have Skills: - Familiarity with ITSM/ticketing systems e.g. Cherwell - Experience writing technical and user documentation - Image and deploy PCs (2-5 years' experience)

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Full-time, Part-time, Third Party, Contract

Help Desk

Scott Air Force Base, Illinois

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2d ago

Help Desk TIER I Scott AFB, IL Pay From $54,000/yr Must: Active DoD Secret clearance required Experienced Help Desk/ Desktop Support Admin 1+ year of experiencing IT support experience Experience using Ticketing systems - preferably ServiceNow Active Directory experience is a plus Excellent communications both written and verbal skills Strong attention to detail Ability to interact with Senior Government Leadership in an professional manner Excellent people skills and client facing skills CompT

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Full-time

55000 - 60000

Helpdesk Support Analyst

Westbrook, Maine

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2d ago

Job Title: Helpdesk Support Specialist Location: Onsite in Westbrook, ME Schedule: Mon-Fri 8am-4pm (40 hrs/week) Pay Rate: $18 - 20/hr In This Role You Will: Answer incoming calls to Help Desk, providing telephone support to Employees for computer systems or applications problems, personal computer, device or other related issues. Troubleshoot problems and provide immediate resolution, or perform additional research as needed to resolve issues. Perform root cause analysis and develop checklist

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Full-time

$18.0000 - $20.0000

Onsite Help Desk and System Administration

Rochester, New Hampshire

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4d ago

Part-Time - Help Desk and System Administration - Rochester, NH PT- 20 hours per week - Two 10 hour shifts - flexible on days3 month assignmentAbility to speak French is a plus but not requiredScope of Work System Administration Tasks: Perform monthly Windows server security updatesTroubleshoot data outlet issues, including tracing wires to ensure correct switch port configurationFollow up with Digit/SAE IT/Group/SAPi teams for SNOW ticket resolutionsAssist Data Developer with scripting and TV

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Part-time

$38 - $42

Help Desk Technician

Raleigh, North Carolina

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Today

Description The primary responsibility of the position will be to act as the tier one helpdesk technician for the entire organization. They will see a variety of tickets come in with the majority of those being password reset requests. They may also resolve issues with Office 365, Active Directory or the "blue screen of death". On average this technician will take 20 tickets /day via email and phone support. They will work hand in hand with other technicians and engineers to work on projects and

Full-time

USD 18.00 - 20.00 per hour

Helpdesk Manager

Hybrid in Arlington, Virginia

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Today

Job Title: System Administrator/Help Desk Lead/Manager Location: Arlington, VA/Ft. Belvoir, VA - Onsite Status: Full Time with benefits Clearance: Active Secret Clearance Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serve its business communi

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Full-time

$100,000 - $105,000

Helpdesk Engineer (Tier1-2) (NEED LOCALS)

Philadelphia, Pennsylvania

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2d ago

Hi, Role: Helpdesk Engineer (Tier1-2) (NEED LOCALS) Duration: 12 Months+ Location: Huntingdon Valley Onsite Interview process: Teams video followed by in-person. Job Summary We are looking for a Senior Helpdesk Engineer with 5+ years of experience providing Tier 1 2 IT support in enterprise environments. The role focuses on end-user support, troubleshooting, and maintaining IT systems to ensure minimal downtime and high user satisfaction. Key Responsibilities Provide technical support for deskt

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Contract, Third Party

Depends on Experience

IT Helpdesk Team Lead

Franklin, Tennessee

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17d ago

Job Title: IT Helpdesk Team Lead Location: Franklin, TN (Onsite) Duration: 12 months contract Job Summary We are seeking an experienced IT Helpdesk Team Leader to oversee daily helpdesk operations, support team performance, and ensure timely resolution of technical issues. This role combines strong technical expertise with leadership capabilities to drive service excellence. Key Responsibilities Supervise helpdesk agents, workflows, and day-to-day support activitiesAct as the primary escalatio

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Contract

$20 - $23

Helpdesk

Fort Meade, Maryland

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Today

Job#: 3023835 Job Description: Helpdesk Technician Needed - Top Secret - Fort Meade, MD We are looking for a Helpdesk Technician who provides second-tier support to end-users for PC, server, mainframe applications, and hardware. Location: Ft meade, MD (On-site 5 days per week) Pay: $35-40/hr What we're looking for: Clearance: Active TS/SCI (CI Polygraph preferred). Experience: 5+ years with a Bachelor's, or 10+ years of experience in lieu of a degree. Skills: Proven experience building/maint

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Full-time

USD 35.00 - 40.00 per hour

Help Desk Analyst 1

Presque Isle, Maine

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Today

Work Location: 100% Onsite. Primary Location: Riverside Dr. Presque Isle, ME 04769 (Will only consider local candidates within about an hour radius of the primary location). Travel is required for this position. They will need to utilize their personal vehicle when traveling between court locations. Mileage will be reimbursed. Top 3 Skills: Experience with and supporting videoconferencing equipment and audiovisual equipment. Basic working knowledge of audio equipment. Experience diagnosing and

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Contract

IT Helpdesk

San Antonio, Texas

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3d ago

Educational Level: Associate Degree in Management of InformationSystems/Technology or similar degree.Years of Experience: Three years minimumKnowledge, Skills, and Abilities (KSAs):Experience responding to and diagnosing problems through discussion with users.Ensures a timely process through which problems are controlled. Includes problemrecognition, research, isolation, resolution, and follow-up steps.Experience with help desk operations and serving as focal point for customer concerns.Experien

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Contract

$48,000 - $60,000

Help Desk Specialist

Tallahassee, Florida

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10d ago

SKILLS NEEDED: Three years of customer service experience. Two years of clerical duties in data entry and troubleshooting. Three years of Microsoft Office proficiency. Professional office experience

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Contract

Depends on Experience

Tier 2 Help Desk Technician

Hybrid in Lake Angelus, Michigan

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6d ago

CMK Resources is hiring a Tier 2 Help Desk Technician for a client seeking a hands-on IT professional who can confidently resolve technical issues with minimal escalation. Youll join a small, collaborative help desk team where your technical expertise and customer-facing skills will make an immediate impact. If you enjoy solving problems, working directly with end users, and owning issues from start to finishthis role is built for you. What Youll Be Doing Provide Tier 2 technical support, reso

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Contract

$25

Helpdesk Analyst - Detroit, MI

Hybrid in Detroit, Michigan

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2d ago

DTS is looking for experienced Helpdesk Analyst for our Direct Client position based in Detroit, MI Top Skills & Years of Experience: Bachelor's degree in information technology, Business Administration or related discipline. Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment. Basic knowledge of Windows and macOS operating systems. Experience with remote desktop tools, call management and helpdesk software. CompTIA A+, Micros

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Contract

DOE

Help Desk Analyst- training, onboarding, and change management

Hybrid in East Hartford, Connecticut

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4d ago

Title : Help Desk Analyst- training, onboarding, and change management Location : Hartford, CT - Hybrid Duration : 12 + Months HYBRID - MUST BE LOCAL Job Type : C Description : As part of ongoing CISS initiatives, CJIS-CT is expandingelectronic workflowsthat allow police departments to submit arrest and summons packages, bond forms, and related documents electronically. This modernization reduces manual paperwork, improves efficiency, and strengthens statewide collaboration To support this eff

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Contract, Third Party

Depends on Experience

Help Desk Support Specialist

Morristown, New Jersey

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2d ago

One of our clients in Morristown, NJ is urgently looking for a Help Desk Support Specialist Duration: Long-term Hourly: $25 - $28 per hour Must-to-Have Skills: Minimum 2-3 years of hands-on experience providing L1/L2 tech support.Hands-on experience with Laptop build/imaging and iPhone set up/configurationExperience with O365 and Active DirectoryMS Intune / MS Endpoint would be a huge plusExperience with ServiceNow or any other ticketing systemMobile Configuration (MDM) would be a plus

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Contract, Third Party

25 - 28

Help Desk Specialist / IT Support Technician- Bilingual- Spanish / English

Miami, Florida

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6d ago

Job Title: Help Desk Specialist / IT Support Technician Location: Miami, FL Onsite, NO REMOTE Duration: 6-12 months extendable Job Description: We are looking for a Help Desk Specialist Bilingual - English & Spanish to provide technical support and assistance to employees or customers. The ideal candidate will have strong problem-solving skills, excellent communication, and the ability to troubleshoot various hardware, software, and network issues. Salesforce knowledge will be a big plus. Key

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Third Party, Contract

Depends on Experience

HelpDesk Technician

Roseville, California

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3d ago

DPP Tech is a technology consulting and staffing services company based in the San Francisco Bay Area. We offer benefits, including 401K, sick leave, and medical insurance, and provide direct payroll deposits via Paychex. We are hiring HelpDesk Technician for a Government Client in Roseville, CA. This is a long term contract role and will be onsite 4-5days/week. Looking for Junior and Senior Level candidates(0-8years experience) Knowledge of: Workstation and laptop computer hardware and operatin

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Contract

Depends on Experience

IT Helpdesk Technician Level 1/2

Dunwoody, Georgia

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3d ago

Position Overview We are seeking a customer-focused IT Helpdesk Technician to provide technical support to end users. This role is primarily responsible for resolving account access issues, identity and authentication support, and general Windows environment troubleshooting in a timely and professional manner. Key Responsibilities Serve as the first point of contact for end users experiencing technical issues via phone, email, ticketing system, or chat. Perform password resets and account unlock

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Contract

Depends on Experience

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