Helpdesk jobs

Frisco, Texas

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Yesterday

Job Description: Monitors and troubleshoots Cash related outages and escalating to proper vendors and teams. Initiates and receives calls to and from ATM Vendors, Clients, Data centers, ATM service companies and Bank IT to resolve incidents. Researches and investigates customer inquiries related to ATMs. Documents reported issues, troubleshooting steps, and actions taken. Follow established guidelines to accomplish tasks and solve routine/non-routine problems. Engage internal/external support

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Full-time

$60,000 - $70,000

Help Desk

Oakbrook Terrace, Illinois

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Today

Description We are looking for a Help Desk specialist to provide day-to-day technical support for users within the financial services industry. This Long-term Contract position is suited for someone who can resolve desktop and system issues efficiently while delivering a strong end-user experience across both Windows and Mac environments. The ideal candidate brings hands-on support experience, communicates clearly with employees at all levels, and is comfortable working with modern ticketing too

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Contract

USD 23.75 - 28.00 per hour

HelpDesk Level 2

Hebron, Kentucky

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Today

Job Title: HelpDesk Level 2 Location: Hebron, KY - Onsite Duration: 12 Months The Service Desk Analyst I will provide first line support for clients. Will be responsible for following standard processes and be required to document and resolve technical issues relating to hardware, software, network, or general computer usage. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific

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Contract

$20 - $25

Help Desk Support

Louisiana

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18d ago

Job Title- Remote Entry Level IT Support Desk Pay Range- $15- $17/hr This role is ideal for early-career candidates looking to build a foundation in IT support within a professional enterprise environment. The position is centered around phone-based troubleshooting and ticket resolution, supporting employees with technical issues and ensuring timely resolution through structured processes. Candidates will work primarily remotely, collaborating, with occasional onsite support for infrastructure

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Full-time

$15.0000 - $17.0000

Junior IT Help Desk Support

Hybrid in Coraopolis, Pennsylvania

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Today

Junior IT Help Desk Support Location: Coraopolis, PA Contract Duration: 6 months Pay Rate: $18/hr We are seeking a IT Junior Help Desk Support to provide desktop, retail, and user application support in a fast-paced environment. This role requires strong technical troubleshooting skills, excellent customer service, and the ability to manage support requests efficiently using ticketing systems. Key Responsibilities: Provide desktop and client support for Windows laptops/desktops, MacBooks, and

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Contract

Depends on Experience

Help Desk / Desktop / IT Support

Jacksonville, Florida

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Today

Position: Help Desk / Desktop Support Location: Jacksonville, FL (Onsite) Contract: 24+ Months and Extendable Client: State of FL (Department of Transportation) Pay Rate: $32/hr on W2 Description: Provide computer and user support including, but not limited to, installation and configuration of hardware and software, upgrades, patches, and advanced technical support. Monitor service ticket queue and resolve tickets as assigned. Document work performed and resolutions. Install, configure, an

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Contract

30 - 32

Help Desk Analyst 1

Presque Isle, Maine

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Today

Work Location: 100% Onsite. Primary Location: Riverside Dr. Presque Isle, ME 04769 (Will only consider local candidates within about an hour radius of the primary location). Travel is required for this position. They will need to utilize their personal vehicle when traveling between court locations. Mileage will be reimbursed. Top 3 Skills: Experience with and supporting videoconferencing equipment and audiovisual equipment. Basic working knowledge of audio equipment. Experience diagnosing and

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Contract

Help Desk Level 1

Atlanta, Georgia

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Today

TITLE:Help Desk Analyst - Level 1 LOCATION:Atlanta, GA ANTICIPATED DURATION:Through end of year OPENINGS- 6 This is a 24x7 operation, including nights and weekends and some shift work may be required. Responsibilities: Serve as the frontline, single point of contact for customers requiring assistance from the Technology Organization (TO) for issue resolution and service request fulfillment.Document customer needs and handle interactions on initial contact, ensuring complete and appropriate doc

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Contract

17 - 19

Hiring for Help Desk

Harrisburg, Pennsylvania

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Yesterday

This team teleworks on every Friday. This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at- 1101 South Front St., Harrisburg, PA 17104 Since the team moved to that location there is no longer a need to bring a $20 check as PennDOT doesn''t charge for badges there. This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and a

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Contract

Depends on Experience

Tier 2/3 Help Desk Technician

Warwick, Rhode Island

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Yesterday

Title: Help Desk Technician Tier 2/3 Location: Warwick, RI (Onsite) Full Time Salaried Tier 2 / Tier 3 Helpdesk Technician About the Role We are seeking experienced IT support professionals to join our team in a Tier 2/Tier 3 Helpdesk capacity. The ideal candidates are comfortable handling the full spectrum of Tier 1 support while confidently stepping into more complex infrastructure, networking, and systems administration tasks. This role is hands-on and varied no two days look the same. K

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Full-time

$65000

Healthcare help desk Support Analyst

Tallahassee, Florida

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6d ago

Cogent Data Solutions LLC is hiring for aAdvanced Systems Supportposition with one of our direct clients.Check out the details listed below. I look forward to hearing back from you. Have a great day! Job Title:Advanced Systems Support (Healthcare help desk Support Analyst)Experience: 4+ years Client Name: State of Florida Job Location:Tallahassee, FL (Onsite) Job ID:SOW26-132Required Skills:A minimum of two years in a help desk environment (i.e. providing technical assistance, answering support

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Contract, Third Party

Depends on Experience

Help Desk Analyst

Boston, Massachusetts

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Yesterday

Help Desk AnalystJob Functions: Provides first level phone and remote support to internal and external customers who are experiencing operational, hardware and/or network connectivity problems with their computers and associated software.Performs initial information gathering, troubleshooting, and resolution; documents findings and collaborates with senior support personnel to resolve escalated issues as requested.Works closely with the Associate IT Support Manager to identify, escalate, and hel

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Full-time

$75000

Help Desk Analyst

Hartford City, Indiana

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26d ago

Title: Help Desk Analyst Location: Hartford, CT Duration: 12+ Months Hybrid Position Summary We currently need a Help Desk Technician to provide level one technical support and to process agency user forms for user moves, adds and changes. The home location will be the central office in Hartford. Attention to detail and maintaining a customer focus is essential. The Technician will need to provide responsive support to agency end users and escalate as necessary. The incumbent will need to be abl

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Third Party, Contract

Depends on Experience

Senior Help Desk Engineer

Bethesda, Maryland

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23d ago

Job Title: Senior Help Desk Engineer Location: Onsite 5 days a week in Bethesda, Maryland Type: Contract Compensation: $80,000 - $95,000 annually Contractor Work Model: Onsite Security Clearance: US Citizenship required Responsibilities Manage and coordinate the activities of the onsite and offshore help desk team. Serve as an escalation point for complex technical issues. Monitor ticket queues and ensure SLAs are met. Identify recurring issues and recommend process or infrastructure impro

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Contract, Third Party

$95000

Help Desk Analyst

San Antonio, Texas

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18d ago

Job Summary The Help Desk Analyst is responsible for providing first level problem resolution and support to the SAWS'' user community, documenting problems, escalating to higher levels as necessary and coordinating repairs by outside vendors. May assist customers via remote access, phone, or in person. Essential Functions Provides first level support and follow-up, through the Help Desk, to the SAWS'' user community regarding computer operations, hardware components, and software applications

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Contract

Depends on Experience

Help Desk Technician

Killeen, Texas

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Today

Job Description* Answer incoming calls* Troubleshoot and resolve technical problems; escalate accordingly* Act as a liaison between company employees and the IT support departments* Support and monitor various software, applications, and hardware* Perform follow-up calls to customers and other IT departments regarding tickets/issues* Effectively communicate with technical and non-technical audiences* Complete company-provided customer service training as required* Periodic travel may be required

Full-time

IT Help Desk Support

Kent, Washington

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Today

Overview: If you reside in California, please see our for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking an?IT Help Desk Support.?This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment.? The IT Help Desk Support is responsible for handling various technology issues related to a transit environmentandsupporting corporate infrastructure.? Responsibilities: Responsible for pro

Full-time

Compensation information provided in the description

Help Desk Technician- DAYS, Sun-Thursday - TS/SCI/ POLY

Colorado Springs, Colorado

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE - CompTIA-Security+ CE Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN shift: DAYS schedule

Full-time

USD 25.50 - 34.50 per hour

Help Desk Technician- MIDS - TS/SCI W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA - CompTIA - Security+ CE - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Help De

Full-time

USD 24.11 - 32.63 per hour

Help Desk Lead (Annapolis Junction, MD)

Annapolis, Maryland

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Today

**Active TS/SCI w/Polygraph REQUIRED** Please do not apply if you do not currently possess this level of clearance. Telework: None Basic Requirements: 14 years experience as a system engineer Bachelor's degree in a technical discipline 5 additional years of experience as a system engineer may be substituted for a degree Job Description: The team is looking for a Help Desk Lead who can: Manage project help desk Jira tickets from customers seeking product support. Provide support for a suite of Da

Full-time

USD 220,000.00 - 230,000.00 per year

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