Helpdesk Jobs in Dallas, TX

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IT Helpdesk Technician

Arthur Lawrence

On-site in Dallas, Texas, USA

Contract

Arthur Lawrence is looking to hire an IT Helpdesk Technician based in Dallas, TX. Please find the job description below and send us your updated resume, if interested: Core Requirements: 2-3 years of experience in IT, Windows-based desktop, and/or POS (Point of Sale) supportTroubleshoot network connectivity-related issues.Respond to queries by phone, email, or ticketing system.Work to resolve tickets within established SLAs.Experience with Local Area Networks and Wide Area NetworksFollow up with

Senior Helpdesk Specialist

ANR Consulting Group, Inc.

On-site in Dallas, Texas, USA

Contract

Title: Senior Desktop Support Specialist Location: Dallas, TX Duration: 12 Months Plus Minimum Requirements : The Sr. Helpdesk Specialist role will provide exceptional technical support via phone. The Helpdesk Specialist will resolve basic Windows and Microsoft-related problems employees encounter, including application errors, system crashes, and network connectivity issues. The Helpdesk Specialist will create New Hire Profiles and software installs and troubleshoot basic issues pertaining to

Help Desk (Level 2)

NextStep Recruiting LLC

On-site in Plano, Texas, USA

Full-time

Top 3 things: O365/M365 experienceAD and/or Azure AD experienceGreat customer-service experience and attitude Client JD Help Desk Technician Resolve level 1 or 2 help desk tickets.Address and resolve walk-up support requests by local staff and address and resolve remote support requests by field staff.Create, change, and delete user accounts per request in Active Directory, Azure Active Directory, as well as third party application accounts.Repair/recover/coordinate/communicate with IT leadershi

Helpdesk Specialist

iSHIR

Hybrid in Irving, Texas, USA

Full-time

Job Title - Senior Helpdesk Specialist Duration - Long Term Work Mode- Hybrid/ WFO (3 days onsite per week) Work Location- Irving, Tx Position Summary: We are looking for a candidate who s expert in providing exceptional technical support via phone,resolving basic Windows and Microsoft-related problems employees encounter, including application errors, system crashes, and network connectivity issues. This role will also be the escalation point for more advanced tasks and troubleshooting more dif

Help Desk Lead (Hybrid DFW, TX)

Elan Partners

Hybrid in Irving, Texas, USA

Full-time

Direct Hire Opportunity No Sponsorship Hybrid - Onsite first 3 months in Irving, then 3 days in office, 2 days remote. Are you a motivated Help Desk Lead who is looking to join a small but mighty support team? Our client is seeking a sharp, go-getter type that is willing to share their technical knowledge with the team and offer growth and process improvement ideas. Requirements: 3-4+ years of overall Desktop Support experience1+ year of leadership experienceExperience supporting using these sy

Help Desk Analyst

Robert Half

On-site in Garland, Texas, USA

Contract

Description Do you excel at coming up with creative solutions to technical issues? Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. If you have strong problem-solving skills and a passion for making effective change within an organization, this may be the Help Desk Analyst position for you. This Help Desk Analyst role is located in the Garland, Texas area and is a long-term contract / contract opportunity. What you get to do every si

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Helpdesk Technician

Genesis10

On-site in Plano, Texas, USA

Full-time

Genesis10 is seeking a Helpdesk Technician for our client in the Data Center Industry. This is a 6+ month Contract to Hire opportunity. In this position you will need to work on site 5 days per week. Location Plano, TX 75074 SUMMARY: The Helpdesk Technician will support IT business and enterprise operations teams in multiple US time zones. The Helpdesk Technician will apply internal customer service skills, technical knowledge and expertise, and technical trouble shooting skills to support the I

Helpdesk Analyst

Apexon

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

Help Desk - Tier 1 Technician Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Service desk or help desk or customer support with Automotive or Automobile experience

Maintec Technologies Inc

Remote

Third Party

Job Role : Service desk or help desk or customer support with Automotive or Automobile experience Location : Remote Duration : 6 Months Must : Customer is looking for candidates having experience of SaaS/Cloud native Application Support , CRM or Automotive DMS and ticketing tool experience is a plus . Or We need profiles with Dealership Management System experience/knowledge.

Help Desk Analyst

Sparibis, LLC

Remote

Full-time

Location: 100% remote Years Experience: 4+ years Education: Bachelor s degree Work Authorization: Must show that applicant is legally permitted to work in the United States. Clearance: Applicants must be able to meet the requirements to obtain a Secret security clearance. NOTE: United States Citizenship is required to be eligible to obtain a Secret security clearance. Key Skills: Experience operating or supporting SCORM-compliant Learning Management Systems; especially experience with the Seaw

Help Desk Analyst I

Robert Half

Remote

Contract

Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Construction/Contractor field. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be the best fit for this Help Desk Analyst position. Located in Troy, Michigan, the Help Desk An

Help Desk IT Support Specialist

Robustware

On-site in Dallas, Texas, USA

Contract

Dallas, TX Client is in Dallas. But client prefers he/she can come to office 1-2 times a week IT Support Specialist Requirements: A bachelor's degree in computer science, information technology, or similar. 3-5 years of experience as an IT support specialist. Exceptional ability to provide technical support for helpdesk requests for Windows 10, 11, Microsoft 365, 3rd party apps, Software and hardware deployments. Manage Microsoft 365 tenant, cybersecurity apps, manage firewalls and firmware

SAP Helpdesk

Johnson Technology Systems Inc (JTSI)

Remote

Full-time

We are hiring candidates for SAP Helpdesk to support our Federal project. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: SAP Helpdesk Citizenship: U.S. Citizenship Project: Federal Location: Remote Time zone: US EST Job description We are seeking dedicated and motivated SAP IT Support Executives to join our team. The ideal candidates will have work experience in a large organization and be familiar with user support processes and executing Helpdesk operations. This role o

Support Specialist

R2 Technologies, Inc.

Hybrid in Plano, Texas, USA

Full-time

Our client DFW based client is a non-profit organization that has been around for over 50+ years. They are hiring a Support Specialist. This company is a community leader in providing responsive, innovative educational solutions. Work in a dynamic environment with colleagues all striving to give children the best learning experiences possible. Here s how you will impact the company: Support school administrative and technical staff through the on-boarding and on-going computer management process

Deskside Support

Swanktek

On-site in Plano, Texas, USA

Full-time

Tier 3 (L3) IT infra support is the final line of support and comprises a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, a Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues. With years of experi

Technical Support Service Desk

InfiCare Technologies

On-site in Plano, Texas, USA

Contract

Seeking an Technical Support Service Desk with experience in Service Desk in Plano TX Job Title: Technical Support Service Desk Location: Plano TX 75025 Duration: 6 Months Contract Job Description: Candidates with a minimum 2 years of Service Desk experience Those with technical knowledge and troubleshooting skills with excellent English-speaking skills and willing to work in rotational shifts. Job responsibilities would include inbound & outbound calling, responding on emails and triaging

IT Help Desk Technician

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring a IT Helpdesk Support Technician. This position will be fully remote. Responsibilities Coordinates communications with End Users as a Tier 1 Specialist for supporting Bi-directional Data API's and Web Services. Is very experienced in all phases of software systems and application development. Ensures optimal application functionality by configuring systems and applications. Prioritizes customer queries and escalates serious technical issues to developers.

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

Remote

Full-time, Contract

Job Responsibilities: Excellent oral and written English-Portuguese-Spanish skills to communicate seamlessly in the 3 languages. FULLY TRILINGUAProvide technical end-user support via telephone and email.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Log remotely into client"s computer and help them solve software issues.Excellent typing skills, no less than 100 words per minute.Document issues daily into the ticketing