Helpdesk jobs in District of Columbia

SEC122625E - Help Desk Specialist I (HDS I)

Washington, District of Columbia

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Yesterday

Job Description: About the Role: The Help Desk Specialist I (HDS I) provides frontline operational and technical support for Facilities Help Desk operations. This role is responsible for monitoring and responding to facilities-related requests received via email and phone during standard business hours. The HDS I supports Facilities and Space Management teams by assisting with work order coordination, move and relocation activities, furniture support, and day-to-day facilities services. This pos

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Depends on Experience

SEC122625D - Help Desk Specialist II (HDS II)

Washington, District of Columbia

•

Yesterday

Job Description: About the Role: The Help Desk Specialist II (HDS II) provides technical and operational support to Facilities and Space Management teams by monitoring, triaging, and responding to facilities-related requests received via email and phone. This role supports the Facilities Help Desk during standard business hours and serves as a key point of coordination between internal teams, vendors, and service providers to ensure timely, accurate, and high-quality service delivery. The HDS II

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Depends on Experience

Help Desk Team Lead / Technician

Arlington, Virginia

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7d ago

MINDBANK JOB OPENING Job Title: Team Lead / Help Desk Technician Location: Department of Navy (Pentagon) Arlington, VA (Working onsite every day) Pay Rate: $100,000 Period of Performance: Will be a 5 year contract. Clearance: Must have at least a Secret Clearance for this position. Mindbank Consulting Group has an immediate need for a Team Lead Help Desk Technician. Team Lead Help Desk Technician Responsibilities: Lead and work with a help desk team of 7 10 technicians, ensure the team remain

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Contract

$100,000 - $100,000

Documentum Help Desk Specialist

Washington, District of Columbia

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22d ago

About UVS Infotech: UVS Infotech is a Laurel, Maryland-based, IT System Integrator with expertise in Emerging Technologies: Artificial Intelligence, Machine Learning, Robotic Process Automation, Blockchain, Identity & Access Management, Identity Proofing Position Description: The Records Management/Help Desk Specialist provides user support, records management, and operational assistance for a Documentum-based content management system. This role ensures accurate handling of sensitive informatio

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Full-time

Depends on Experience

Help Desk Analyst

Washington, District of Columbia

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Computer Hardware, Desktop Computers, Hardware Troubleshooting, Remote Access Certifications: None Experience: 1 + years of related experience ship Required: No Job Description: General Dynamics Information Technology (GDIT) is a premier provider of high-tech IT solutions to the federal governm

Full-time

USD 29.52 - 33.17 per hour

Help Desk Manager-Ft Belvoir, VA (On-Site)

Fort Belvoir, Virginia

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7d ago

Help Desk Manager (On-Site) Secret Clearance Required Location: Ft Belvoir, VA On-site Clearance: Active Secret (IT-II or current NACLC) Overview:The Help Desk Manager will lead and manage all on-site IT Helpdesk operations for the client's Information Technology Operations Center (ITOC). This role serves as the primary liaison between government supervisors and contractor personnel, ensuring service delivery aligns with client's performance, reporting, and compliance standards. Key Responsibil

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Depends on Experience

Help Desk Technician

Falls Church, Virginia

•

Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Full-time

Lead Helpdesk Specialist

Springfield, Virginia

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Today

Req ID: 38318 Summary Lead Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career

Full-time

Junior Help Desk Technician - All shifts available - Active Top Secret required

Washington, District of Columbia

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help

Full-time

USD 29.84 - 40.38 per hour

Associate Help Desk Technician - All shifts available - Active Top Secret required

Washington, District of Columbia

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help

Full-time

USD 25.92 - 35.08 per hour

Help Desk Analyst (Tier 1)

Fairfax, Virginia

•

Today

Job Description ECS is seeking a Help Desk Analyst I to work remotely . Please Note: This position is contingent upon additional funding. As the Help Desk Analyst I, you will provide Tier 1 service desk support and operational/compliance support as part of a data analytics/business intelligence team supporting DHS HQ. This role will focus on resolving common user issues, answering how-to questions, and ensuring requests are properly documented and routed. This is an entry-level role suited for

Full-time

USD 60,000.00 - 70,000.00 per year

Help Desk Tech SWINGS Shift Lead - TS/SC W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Support, Technical Support Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how our customers opera

Full-time

USD 34.00 - 46.00 per hour

Help Desk Analyst (Tier 2)

Fairfax, Virginia

•

Today

Job Description ECS is seeking a Help Desk Analyst II to work remotely . Please Note: This position is contingent upon additional funding. As the Help Desk Analyst II you will provide Tier 2 service desk support and operational/compliance support as part of a data analytics/business intelligence team supporting DHS HQ. This role handles more complex issues, performs root-cause analysis, and determines appropriate escalation paths to platform engineering and data teams. This will include the fo

Full-time

Help Desk Technician - SWINGS - TS/SCI w/ poly

Annapolis, Maryland

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Hardware, Computer Systems, Remote Support Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: SWINGS HOURS: 1400-2200 Advance how our customers operat

Full-time

USD 25.50 - 34.50 per hour

Help Desk Technician - SWINGS - TS/SCI w/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Communication, Customer Service, Systems Support Certifications: None Experience: 8 + years of related experience ship Required: Yes Job Description: Help Desk Technician hours: 1400-2200 days: Sun-Thur Essential Job Functions: Resolves

Full-time

USD 28.93 - 39.10 per hour

Help Desk Technician - Tier III - TS/SCI w. Polygraph

Elkridge, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Hardware, Hardware Troubleshooting, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Technician with GDIT. A c

Full-time

USD 28.60 - 38.70 per hour

Help Desk Supervisor - TS/SCI w/Poly

Annapolis, Maryland

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Arts, Collaborating, Planning Ability, Researching, Special Projects Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: HELP DESK SUPERVISOR Advance how our customers operate wh

Full-time

USD 93,500.00 - 126,500.00 per year

NCIS Help Desk Analyst Tier 1 | Active Secret clearance

Quantico, Virginia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Help Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1 at GDIT.

Full-time

USD 22.52 - 30.46 per hour

Field Service Technician - Help Desk

Maryland

•

Today

Job ID: 2511329 Location: HANOVER, MD, US Date Posted: 2025-12-16 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a Field Service Technician to perform standard Help Desk duties for a new program out of Hanover, MD. (This position requires a TS/SCI and Sec+ Certification. Th

Full-time

USD 80,001.00 - 120,000.00 per year

NCIS Help Desk Analyst Tier 2 | Night Shift 10pm - 6am | Active Top Secret clearance

Quantico, Virginia

•

Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier

Full-time

USD 25.92 - 35.08 per hour

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Helpdesk jobs in Washington, DC, USA