ISO/IEC 20000 jobs in Boston, MA

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

Quality Assurance Engineer Manager

Bedford, Massachusetts

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Today

Description Cloud One Next (C1N) provides secure, scalable cloud landing zones for Mission System Owners (MSOs) across the Department of Defense (DoD), supporting both cloud-native operations and migration from on-premises environments. C1N delivers standardized services across multiple Defense Information Systems Agency (DISA)-approved Cloud Service Providers (CSPs) for Impact Levels (IL) 2, 4, 5, and 6, along with consistent guardrails, tools, and Day-2 operational support for Department of t

Full-time

USD 92,300.00 - 166,850.00 per year

Presales Architect

Remote

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11d ago

Role: Presales Solution Architect Digital Workplace(DWP) , SIAM, and ITSM Location: Remote Experience: 13 35years Job Type: Fulltime Role Overview The DWP Presales Solution Architect is responsible for owning endtoend presales activities in the Digital Workplace, SIAM, and ITSM domains. The role involves working closely with Sales, Delivery, and Partner teams to design scalable workplace solutions, respond to RFPs, perform effort and cost estimations, conduct solution demos, and support revenue

Easy Apply

Full-time

$80,000 - $120,000

Helpdesk Team Manager

Remote

•

Today

Description Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Our core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code Solutions, Emerging Technologies, Data Analytics and Visualization, Information Assurance, and Business Process Re-Engineering. Synergy offers its e

Full-time

USD 100,000.00 - 110,000.00 per year

ISO/IEC 20000 jobs in Boston, MA, USA