IT Operations jobs in Massachusetts

Remote

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Today

HCL Technologies Limited Job Summary We are seeking an experienced Epic Resolute Professional Billing (PB) Analyst with expertise in Claims Management, Charge Router, and Medical Coding to support and optimize professional billing workflows. The ideal candidate will have hands-on experience configuring and supporting Epic PB, managing claims processing, implementing charge routing solutions, and ensuring accurate coding integration. The role involves collaborating with revenue cycle, coding, a

Full-time, Contract, Third Party

To define

ServiceNow ITOM / IT Operations Management

Remote

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13d ago

Job Title: ServiceNow ITOM (IT Operations Management) DOD (Dept of Defense) / Department of War(DOW) projects ship required due to program access requirements. Must be eligible to obtain DOD Clearance Duration: up to 12 months Contract with possible extensions Location: Remote Work (Work From Home) Work Schedule: 4/10 First Shift, Monday to Thursday 10 hours per day. Pay Rate: $72.47/hr on W2 [the pay rate may differ depending on your skills, education, experience, and other qualifications]

Easy Apply

Contract

70 - 72

IT Operations Director

Boston, Massachusetts

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7d ago

Description & Requirements WHAT MAKES US A GREAT PLACE TO WORK We are proud to be consistently recognized as one of the world's best places to work. We are currently the top ranked consulting firm on Glassdoor's Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, persp

Full-time

USD 157,000.00 - 188,500.00 per year

IT Operations Director

Boston, Massachusetts

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Today

Full-time

USD 157,000.00 - 188,500.00 per year

IT Operations Specialist

Remote

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Today

Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our gl

Full-time

IT Operations Support Analyst Tier 1

Remote

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Today

Cellular Sales IT Operations Support Analyst I ClassificationNon-Exempt Reports toIT Operations Support Team Lead JOB DESCRIPTION Summary/ObjectiveThe Operations Support Analyst I acts as a customer advocate, triaging, and resolving issues and escalating support issues to appropriate personnel. Provides primary support to internal end users related to hardware, software and administrative issues. Works closely with Operations Support Analyst II and Staff Analyst on troubleshooting complicat

Full-time

Senior IT Security Operations Engineer

Remote

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Today

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than t

Full-time

USD 134,000.00 - 167,500.00 per year

Lead SWE, AI Dev/IT Operations - Remote or Hybrid in DC or MN

Remote or Minnetonka, Minnesota

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Today

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. We're seeking

Full-time

USD 112,700.00 - 193,200.00 per year

Manager, IT Operations

Remote or San Francisco, California

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Today

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible

Full-time

USD 155,000.00 - 163,500.00 per year

Senior Executive Talent Sourcer (Contract) - Business, Operations & IT

Northfield, Massachusetts

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10d ago

CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Le

Full-time

ITOM Solution Architect

Remote

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2d ago

About the Role The ITOM Solution Architect will provide technical leadership to project consultants and customer system administrators, ensuring the successful implementation and management of IT Operations Management solutions. Responsibilities Data Clean-up Refine Technical Service Offerings and Dynamic CI Group support/change/managed by assignmentsEstablish duplicate identification rules and remediation templates for priority CI classesRemediate Computer CI data flapping through IRE rule an

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Part-time

$90 - $100

Tier II: IT Specialist (Frankfort, Germany)

Remote

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24d ago

Job Title: Tier II IT Specialist Location:Singapore (Home Base) Travel Requirements: Extensive worldwide travel (up to 70% of the time) Must be a U.S.citizen Must have a Secret Clearance Job Overview: ACI is seeking a skilled and dynamic Tier II IT Specialist to join our global IT team. Based in Singapore, this role involves providing comprehensive technical support and IT solutions across various international sites. The ideal candidate will possess strong problem-solving skills, adaptability,

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Full-time

Depends on Experience

Fraud Operations Leader

Remote or Orange, California

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Today

Fraud Operations Leader Our client is seeking a Fraud Operations Leader to build and mature an enterprise fraud prevention, detection, and response program. This is a unique opportunity for an experienced fraud operations leader who understands how technology, analytics, monitoring, and incident response come together to identify and reduce wire fraud. The ideal candidate has experience building or improving fraud operations and brings a strong understanding of cyber, security, or technical oper

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Third Party, Contract

USD75 - USD85

ServiceNow Certified Technical Architect (CTA)

Remote

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4d ago

Experience 12+ years of overall IT experience8+ years of ServiceNow architecture and implementation experienceProven experience leading large-scale enterprise ServiceNow transformationsExperience across multiple ServiceNow product lines (ITSM, ITOM, CSM, HRSD, ITAM, SPM, SecOps, IRM/GRC, AI/Now Assist)Mandatory Certifications ServiceNow Certified Technical Architect (CTA) MandatoryCSA (Certified System Administrator)CAD (Certified Application Developer)Multiple CIS certifications (ITSM, ITOM, H

Easy Apply

Contract, Third Party

Depends on Experience

Director, IT Engineering

Boston, Massachusetts

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Today

RESPONSIBILITIES: Engineer a fast, frictionless workplace: Lead global IT operations that enable thousands of people around the world to do their best work and get things done faster than at other employers.Craft an innovative technology environment: Imagine what IT should look like in 5 years and make it real for WHOOP.Scale with human and non-human workers: Technology today can do more than just deflect HelpDesk tickets. Figure out how to run hyper efficient IT operations.Implement robust and

Full-time

IT Documentation Specialist

Remote

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Today

Overview Please note that this position is contingent upon the successful award of a contract currently under bid. Goldbelt Nighthawk offers sound solutions in software development and both defensive and proactive cybersecurity. Nighthawk offers an integrated, holistic cybersecurity workforce that is enthusiastic, continuously learning, and progressive. The team is fully committed to implementing dynamic cybersecurity solutions that effectively address the needs of customers. Nighthawk's flexib

Full-time

USD 83,000.00 - 86,000.00 per year

IT Help Desk Technician II

Lexington, Massachusetts

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Today

Posting Description IT/OPERATIONS SUPPORT SPECIALIST, Credit Union, provides advanced technical support for MIT Federal Credit Union's (MIT FCU) computing environment, ensuring the security, availability, and performance of all systems and infrastructure. This role serves as a Tier 2escalation point, diagnosing and resolving complex hardware, software, network, and cloud-based issues while delivering a high standard of customer service to members and employees. The IT/Operations Support Specia

Full-time

ServiceNow Platform Architect

Remote

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3d ago

Role: - ServiceNow Platform Architect- Location: Remote JD: - Technical Architecture: Ability to design scalable, secure, and high-performing ServiceNow platform architectures that translate business objectives into sound architectural decisions. Stakeholder Influence: Proven ability to build and sustain trusted relationships across all organizational levels, from working teams to the C-suite, and influence outcomes through credibility and deep relationships. Effective Communication: Excellent c

Easy Apply

Contract, Third Party

$60 - $70

ServiceNow ITSM / ITAM / ITOM / CSM / FSM

Remote

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3d ago

ServiceNow ITSM / ITAM / ITOM / CSM / FSM Location :- Remote JD:- Experience as a Technical LeadExperienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for Se

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Contract, Third Party

$60 - $70

Technology Manager

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 105,660.00 per year

IT Operations jobs in Massachusetts, USA