IT Service Management jobs in Ann Arbor, MI

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

IT Regional Service Technician

Novi, Michigan

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Today

The 20 LLC is a premier Managed Service Provider delivering enterprise-class IT services to businesses nationwide. We specialize in supporting organizations across a wide range of industries - including legal, financial, healthcare, and more - by providing secure, scalable, and reliable technology solutions. Our team is passionate about helping clients thrive through proactive support, strategic IT guidance, and cutting-edge infrastructure. We're looking for a well-rounded Regional Service Techn

Full-time

Service Delivery Manager IT Security Operations - Firewall, Security Tools and Vulnerability Response

Livonia, Michigan

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Today

Employment Type: Full timeShift: Description: Oversees end-to-end service performance for this value stream, ensuring alignment to business outcomes and coordination across build and run activities. This role serves as the operational leader for Firewall administration, Pen testing, security tools, Vulnerability response and Security Orchestration, Automation and Response (SOAR) with accountability for service health, user experience, supplier performance, and operational readiness across the f

Full-time

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

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Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

IT Service Desk Technician

Livonia, Michigan

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Today

Come work for OHM Advisors, the Community Advancement firm.With the singular mission of Advancing Communities, our diverse 800+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering. We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put peop

Full-time

Commissioning Field Engineer

Ann Arbor, Michigan

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Today

FST Technical Services Commissioning (Cx) division is one of the leading Cx firms in the country. We partner with clients for quality assurance in the design, construction, and post-acceptance phases of building projects. We ensure that equipment in mechanical, electrical, plumbing, and associated systems are designed, installed, and functionally tested to meet the clients requirements and design intent. Functions:A Commissioning Field Engineer reports to a Team Leader and is responsible for the

Full-time

USD 70,000.00 - 80,000.00 per year

Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)

Remote

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Today

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. Managers, IT Service Delivery & Enterprise Ap

Full-time

Renewals Specialist Lead (Cisco IT service contract renewals)

Remote or California

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Today

This is an internal position. About the role The Renewal Specialist Leader oversees the renewal lifecycle of IT service contracts, ensuring accuracy, timeliness, customer satisfaction, and measurable business impact. This role leads a team of renewal specialists while developing the strategy, operating model, and execution discipline required to grow and protect the renewal business. The leader will be expected to bring innovation to how the team engages with customers and internal stakeholder

Full-time

Senior Controls Engineer

Ann Arbor, Michigan

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Today

FST Technical Services Commissioning (Cx) division is one of the leading Cx firms in the country. We partner with clients for quality assurance in the design, construction, and post-acceptance phases of building projects. We ensure that equipment in mechanical, electrical, plumbing, and associated systems are designed, installed, and functionally tested to meet the clients requirements and design intent. As a Tridium/Niagara Senior Controls Specialist, you will play a pivotal role in designing,

Full-time

USD 120,000.00 - 150,000.00 per year

IT & Software - Technical Project Manager

Ann Arbor, Michigan

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Today

Job#: 3046710 Job Description: IT & Software - Technical Project Manager Location: Ann Arbor, Michigan (Hybrid) Role Overview We are seeking a senior IT Technical Project Manager with deep expertise in Dassault Systmes 3DEXPERIENCE (Enovia/MatrixOne) to lead enterprise PLM initiatives. This is an execution-focused position requiring a professional who can step into a complex environment and contribute immediately. The role involves overseeing multiple concurrent projects, partnering with arch

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Full-time

$80 - $83 per hour

Technical Program & Project Management Specialist SAP

Dearborn, Michigan

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Today

Technical Program & Project Management Specialist SAP Overview / Summary We are seeking an experienced and highly organized SAP Project Manager to lead the planning, execution, and delivery of SAP implementation, upgrade, and support projects. The ideal candidate combines strong SAP program and project management expertise with hands-on proficiency in JIRA for agile project tracking, sprint planning, and cross-functional collaboration. This role requires a professional who can work effectively

Full-time

IT Manager

Taylor, Michigan

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Today

Description Our Client is looking for an experienced IT Manager to lead technology operations for a fast-paced logistics and warehousing organization supporting around-the-clock automotive manufacturing customers in Metro-Detroit, Michigan. This role will guide infrastructure, end-user support, network performance, and security across multiple facilities while building a more consistent and well-documented IT environment. The ideal candidate brings strong technical depth, proven leadership of te

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Full-time

USD 115,000.00 - 120,000.00 per year

Homologation Emissions Testing Engineer

Dearborn, Michigan

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Today

Job#: 3045348 Job Description: Emissions Testing & Homologation Engineer Location: Allen Park Test Laboratory (APTL), Allen Park, MI Work Schedule: Full-Time, Onsite (5 Days per Week) Travel: None Required Rate: $35-38/HR Position Overview We are seeking two engineers to join our Homologation Engineering team supporting emissions testing, certification, and compliance activities. This role is responsible for coordinating and managing emissions testing programs from planning through execut

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Full-time

$30 - $38 per hour

Sr Full Stack Java Developer

Farmington Hills, Michigan

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Today

Job#: 3044120 Job Description: Summary We are looking for a Senior Full Stack Developer. The ideal candidate should have at least 8 years of experience, as a problem solver with excellent analytical reasoning and critical thinking skills. The candidate should also be a forward thinker with a solution-oriented mindset, who can communicate thoughts and ideas clearly. Must have Technical Skills: Core Java/J2EE Deep understanding of JVM, Profiling Spring Framework Angular / Typescript / Node HTML/CS

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Full-time

$50 - $70 per hour

Homologation Program Planning & Compliance Engineer

Dearborn, Michigan

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Today

Job#: 3045349 Job Description: Homologation Program Planning & Compliance Engineer Location: Southeast Michigan (Hybrid) Schedule: 4 Days Onsite / 1 Day Remote Travel: None Required Rate: $30-35/HR Position Overview We are seeking two motivated engineers to join the Homologation Engineering team supporting vehicle program planning, compliance assessments, and regulatory readiness activities. This role combines engineering, program management, and cross-functional collaboration to help ensu

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Full-time

$30 - $38 per hour

Android Developer

Dearborn, Michigan

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Today

Job#: 3041995 Job Description: Android Developer Location: DEARBORN, Michigan (Hybrid) Role Overview We are seeking an experienced Android Full-Stack Engineer to join the Platform Stability team. This role is responsible for diagnosing, debugging, and resolving complex Android stability issues across the entire Android stack, both above and below the Treble boundary. The ideal candidate will have extensive experience working within Android framework internals, analyzing and modifying AOSP sou

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Full-time

$50 - $70 per hour

JR Java Developer

Ann Arbor, Michigan

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Today

Job#: 3041338 Job Description: Java Developer The Opportunity Join the thinkorswim Development Team and help build an industry-leading desktop trading platform. This role offers the opportunity to work in a collaborative, innovative, and technically challenging environment focused on high-performance, multi-threaded, and resilient systems. As a key contributor, you will serve as a subject matter expert for the thinkorswim Desktop application, including the installer, Java JRE updater, Java UI,

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Full-time

$25 - $40 per hour

IT Service Management jobs in Ann Arbor, MI, USA