Lawrence, Kansas
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Today
Job Description 100% - Campus Technology SupportTriage and process inbound support requests via phone, email, in-person, or chat, ensuring timely and effective responses.Troubleshoot and resolve technical issues with Android, iOS, macOS, and Windows platforms, addressing services provided by KU IT and other campus partners.Adhere to federal regulations (e.g., FERPA) and departmental policies to ensure account security and confidentiality are maintained at all times.Create and update service tic
Full-time
USD 13.00 per hour