IT service management jobs in Georgia

Executive Director of Client Experience & IT Service Management - Statesboro, GA

Statesboro, Georgia

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6d ago

Executive Director of Client Experience & IT Service ManagementStatesboro, GA (Onsite Job & Provide Relocation Assistance)Fulltime / Permanent Position Position SummaryWe seeking an experienced IT leader to oversee IT service delivery and enhance the technology experience for students, faculty, staff, and visitors across its campuses. This role leads a team of approximately 37 employees across service desk operations, enterprise application support, classroom and audiovisual technology, card ser

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Full-time

Depends on Experience

IT Service Management Lead

Remote or Texas

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Today

Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,0

Full-time

IT Infrastructure Capacity Management Service Owner

Remote

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20d ago

CONTRACT OPPORTUNITY IT Infrastructure Capacity Management Service Owner 6-Month Contract Role Overview We are seeking an IT Infrastructure Service Owner for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. Contract Det

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Contract

Depends on Experience

Service Management Centre (SMC) Analyst

Alpharetta, Georgia

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4d ago

Job Details: Job Title: Service Management Centre (SMC) Analyst Duration: Long-Term Contract Location: Alpharetta, GA || Onsite Shift Time: Thursday - Monday 12 AM EST until 8:30 AM EST. Note: Candidates with backgrounds in Major Incident Management, Production Support, Service Operations, Problem Management, Enterprise Command Centres, IT Service Management, or other business-critical 24x7 operational environments will be particularly well suited to this role. Job Description: Our Service Ma

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Contract

30 - 40

Service Delivery Manager, Cloud ERP Application Management Services (AMS)

Remote

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7d ago

Position: Service Delivery Manager, Cloud ERP Application Management Services (AMS) Location: Remote, United States, 40 to 50% travel Duration: 18-24 months About the role: Own production support for Cloud Enterprise Resource Planning (ERP) clients. This is a delivery role, not a project role, focused on the ticket queue, the service level agreement (SLA), and the client relationship. Responsibilities - Run production support on a 24x5 coverage model - Manage a high volume ticket queue and kee

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Contract

Depends on Experience

Service Management Centre Analyst

Alpharetta, Georgia

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Today

Description We are looking for a Service Management Centre Analyst to help drive operational excellence across enterprise technology environments. This role serves as a central coordination point during production incidents, partnering with engineering teams, service owners, cloud providers, and business stakeholders to restore services, improve processes, and strengthen overall operational maturity. Key Responsibilities: Lead and coordinate major incident response activities, serving as the ce

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Contract

USD 26.00 - 30.00 per hour

Manager, Desktop Administration, Enterprise Service Management

Remote or Hybrid in London, England

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Today

Why Ryan? Competitive Compensation and BenefitsBusiness Connectivity Reimbursement (Phone/Internet)Gym Membership or Equipment ReimbursementLinkedIn Learning SubscriptionFlexible Work EnvironmentTuition Reimbursement After One Year of ServiceAccelerated Career PathAward-Winning Culture & Community Outreach As our IT Desktop Services Manager, you will provide operational and people leadership for Desktop Administration services across Ryan's UK and European locations. You will lead a motivated te

Full-time

Associate Manager IT Service Delivery

Remote or North Carolina

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Today

Job Title: IT Service Management (Service Desk/Desktop Support) Key Responsibilities - IT Service Management (Service Desk/Desktop Support) Delivering Responsive & Efficient IT Services - Lead day-to-day operations to ensure high-quality IT support tailored to the specific needs of the client hospital, across both technical and application support domains.Supporting Account Success - Contribute to the profitability and financial health of the account by aligning service delivery with corporate

Full-time

USD 50,000.00 - 80,000.00 per year

SRE, Service Level Management

Atlanta, Georgia

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Today

Job Description Job Purpose Intercontinental Exchange (NYSE: ICE) is seeking a SRE, Service Level Management to support its Service Reliability Mortgage Technology operations. This role owns the measurement layer for ICE's Mortgage Technology platforms and the services around it. The analyst defines and maintains service level objectives and error budgets, operates the SLA reporting process, and translates operational telemetry into clear reliability analytics for engineering teams, leadership

Full-time

IT Service Delivery Center of Excellence Manager

Remote

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Today

Position Summary The IT Service Delivery Center of Excellence Manager drives operational excellence in a Octopus organization with multiple arms interacting daily with cross-functional groups across the organization and guided by our shared purpose. Using creativity, customer service, employee experience, education training opportunities, the role will be responsible for continual service improvement across IT Service Delivery organization. This hands-on role requires doing the work while being

Full-time

USD 94,882.00 - 136,096.31 per year

IT Infrastructure Capacity Management service ownership and service management

Remote

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5d ago

IT Infrastructure Capacity Management service ownership and service management - U3/U4 Strong understanding of cloud capacity management. Strong understanding of forecasting and demand management. Experience managing Azure and AWS provider capacity. Strong knowledge of capacity risk management and assessment. Clear understanding application capacity and resilience. Experience with data, APIs and capacity intelligence. Practical experience with capacity governance and controls. Knowledge

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Full-time

105000 - 110000

IT Infrastructure Capacity Management Service Owner

Remote

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Yesterday

Job Title : IT Infrastructure Capacity Management Service Owner Location : USA- REMOTE Long term Contract JD : Role: IT Infrastructure Capacity Management Service Owner IT Infrastructure Capacity Management Service Owner - Cloud capacity management Essential Skills: IT Infrastructure Capacity Management Service Owner - Cloud capacity management Skills: IT Service Management Consulting~Digital : Informatica Enterprise Data Catalog (EDC)~Service Management Experience Required: 6-8 Ye

Contract, Third Party

Depends on Experience

: IT Infrastructure Tech Debt service ownership and service management - U3/U4

Remote

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Yesterday

Role: IT Infrastructure Tech Debt service ownership and service management - U3/U4 Location: Remote USA IT Infrastructure Tech Debt service ownership and service management - U3/U4 Practical experience with technology lifecycle and end of life management. Experience with technical debt management. Understanding of software currency and N-x governance. Cloud resource lifecycle knowledge. Skills with remediation and automation. Deep knowledge of vendor extended support. Experience with metr

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Full-time

120000 - 130000

Sr. IT Support Specialist (PST)

Remote

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Yesterday

Dexter Technologies Inc., is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions. We are actively seeking qualified candidates for the following position for our client, who is an industry leader: Sr. IT Support Specialist Location: Remote (PST)

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Contract

Depends on Experience

ServiceNow Senior Technical Consultant (ITAM)

Remote

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8d ago

Role Overview The ideal candidate should have strong enterprise-level ServiceNow architecture experience, hands-on expertise in ITAM and multiple ServiceNow modules, and experience leading large-scale global implementations. The most important requirement is a mandatory ServiceNow Certified Technical Architect (CTA) certification, along with CSA and multiple CIS certifications. Key Responsibilities Define and own enterprise-wide ServiceNow platform architecture and roadmap.Lead solution architec

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Contract

60 - 70

ServiceNow Admin

Remote or Chicago, Illinois

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15d ago

Job Title: ServiceNow Admin Location: Chicago, IL / Onsite or remote both will work(Onsite Preferred) Duration: Contract Job Description:- Years of experience: genuine 15 20 years We are seeking an experienced ServiceNow Lead Administrator / Technical Platform Owner to provide hands-on technical leadership, administration, governance, and strategic oversight of our enterprise ServiceNow platform. This role serves as a senior internal technical authority for ServiceNow and combines advanced pla

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Contract, Third Party

Depends on Experience

Observability Architect

Remote

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Today

We are seeking an experienced Observability Architect to lead the design, development, and implementation of enterprise-wide observability solutions. This individual will serve as a senior technical expert in Dynatrace, IBM SevOne, and ServiceNow, driving the organization's monitoring strategy and improving visibility across applications, infrastructure, and IT operations. The ideal candidate will have extensive hands-on experience architecting and scaling enterprise observability platforms, imp

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Contract

90 - 100

IT Product Manager

Remote or Texas

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Today

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and given an equal chance to thrive. Additionally, you will enjoy: Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to

Full-time

USD 90,000.00 - 110,000.00 per year

IT Service Technician

Atlanta, Georgia

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Today

Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future

Full-time

L&I IT Data Management - Manager

Remote or Tumwater, Washington

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Today

Salary : $109,512.00 - $147,264.00 Annually Location : Thurston County - Tumwater, WA Job Type: Full Time - Permanent Remote Employment: Remote Optional Job Number: 2026-08605 Department: Dept. of Labor & Industries Division: Information Technology - Applications & Data Management Opening Date: 10/29/2026 Closing Date: 11/12/2026 11:59 PM Pacific Salary Information: The high end of the salary range, Step M is typically a longevity step Description Our Mission: Keep Washington Safe and Working!Ou

Full-time

USD 109,512.00 - 147,264.00 per year

IT service management jobs in Georgia, USA