ITIL jobs in Catonsville, MD

ITIL Service Management Consultant - (NPW)

Remote

•

Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Help Desk Manager

Fort Meade, Maryland

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Today

Overview The Help Desk Manager supports the Defense Information Systems Agency (DISA), Business Systems Portfolio develop and integrate Agency business systems solutions, which include systems that address key areas such as personnel management, financial management, telecommunication services, contract management, and customer relations, among other support services to the DISA mission. Responsibilities Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Cap

Full-time

USD 120,000.00 - 135,000.00 per year

IT Field Support Technician

Rosedale, Maryland

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Today

Cellular Sales IT Field Support Technician ClassificationNon-Exempt Reports toIT Field Support Manager JOB DESCRIPTION Summary/ObjectiveWorks under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support. E

Full-time

USD 23.00 - 33.00 per hour

Sr. System Administrator - VDI

Odenton, Maryland

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Today

The Defense group at Leidos has a career opening for a System Administrator on a DISA contract. This role is primarily on the customer site at Ft Meade, MD. Administrator will provide support for assigned systems supporting Joint Worldwide Intelligence Communications System (JWICS). PRIMARY RESPONSIBILITIES: Provide Senior level expertise for Virtual Desktop Infrastructure (VDI) environment.Lead as the Subject Matter Expert on all VDI related issues/needs.Provide support for ticket escalation o

Full-time

USD 92,300.00 - 166,850.00 per year

Senior Systems Security Administrator

Maryland

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Today

Job Summary: The Senior Systems Security Administrator will be responsible for implementing, managing, and maintaining security configurations within Oracle Fusion Cloud applications. This role ensures the protection of sensitive data, compliance with regulatory requirements, and alignment of security protocols with organizational policies. The position requires extensive knowledge of Oracle Fusion security frameworks, user management, and access control mechanisms. Required in-office presence a

Full-time

Competitive

Senior Network Administrator

Odenton, Maryland

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Today

The Digital Modernization Sector at Leidos has a career opening for a Senior Network Administrator on a DISA contract. This role is 100% on the customer site at Fort Meade, MD. Administrator will provide support for assigned systems supporting Joint Worldwide Intelligence Communications System (JWICS). PRIMARY RESPONSIBILITIES: Works independently to perform configuration of assets to include switches, load balancers, routers, and FirewallsPerform routine maintenance, troubleshooting, updates a

Full-time

USD 92,300.00 - 166,850.00 per year

Network Engineer (DOS)

Fort Meade, Maryland

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Today

GES is seeking a Network Engineer to support the Defense Enclave Services (DES) program at Ft. Meade, MD. This position will focus on Lifecycle Replacement (LCR) activities for enterprise network infrastructure, including end-of-service (EOS) and end-of-life (EOL) technology refresh initiatives across the enterprise environment. The selected candidate will provide technical expertise for planning, staging, configuration, testing, implementation, and migration of enterprise network devices while

Full-time

USD 100,000.00 - 115,000.00 per year

Research Platform, Cloud & Operations Lead

Rockville, Maryland

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Today

Job Family: IT Architecture/Cloud Travel Required: None Clearance Required: Ability to Obtain Public Trust What You Will Do: Leads architecture and engineering of platforms and infrastructure, ensuring scalable, reliable, and secure environments.Oversees full lifecycle management of systems, including deployment, maintenance, monitoring, and refresh.Implements performance optimization, capacity planning, and automation to support high-demand workloads.Drives integration of systems and tools u

Full-time

USD 113,000.00 - 188,000.00 per year

IT Support Technician I, II, and III (AV Support)

Catonsville, Maryland

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Today

Salary: $46,596.00 - $91,343.00 Annually Location : Catonsville, MD Job Type: Full-Time Staff Job Number: 2026-038 Division: Administrative Services Department: Technical Services Opening Date: 05/14/2026 Class Description Join the IT team at CCBC, where you'll provide essential technical support while playing a key role in audiovisual (AV) technology across campus. As an IT Support Technician, you'll assist faculty, staff, and students with general IT troubleshooting, software and hardware main

Full-time

USD 46,596.00 - 91,343.00 per year

Junior Level Unix Systems Administrator

Annapolis, Maryland

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Today

UNIX Systems Administrator - Junior Level Why This is an Exciting Role: BI&A is seeking a UNIX Systems Administrator to be responsible for the administration, support, maintenance, and optimization of UNIX operating systems and network connectivity across the enterprise. This role ensures system reliability, performance, security, and compliance while providing technical expertise for disaster recovery, high availability solutions, and strategic infrastructure planning. Experience and Qualific

Full-time

USD 95,000.00 - 125,000.00 per year

Site Lead / Systems & Networks Lead

Odenton, Maryland

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Today

Job Description The Program Lead/System Engineer position will oversee the management of the system level requirements, and the performance of integration, verification, and user acceptance testing to ensure that the design, deployment, integration, maintenance, and support for Joint Worldwide Intelligence Communications Systems (JWICS) supporting DISA customers is fully operational. Primary Responsibilities Perform Leidos supervisory duties for a team of 10-15 personnel- manage subordinates'

Full-time

USD 131,300.00 - 237,350.00 per year

Network Operations Watch Officer

Fort Meade, Maryland

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Today

Job#: 3040460 Job Description: Network Operations Watch Officer Location: Fort Meade, Maryland (On-site) Role Overview This position requires providing in-depth knowledge and recommendations on potential impacts and routing options to restore key resources. A successful candidate will understand the physical layer of the information network and support the mission to provide, operate, and assure command and control, information-sharing capabilities, and a globally accessible enterprise infor

Easy Apply

Full-time

$43 - $47 per hour

Sr ServiceNow CMDB (Remote)

Remote

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9d ago

Role: ServiceNow CMDBWork Location : Plano, TX (Remote) Lead the CMDB and Configuration Management service, ensuring accurate, complete, and reliable configuration data to support ITSM processes, service delivery, and operational decision-making. Manage complex CMDB-related service delivery activities, including data quality, CI lifecycle governance, relationship mapping, process adherence, and ongoing operational support. Lead cross-functional initiatives with ServiceNow, infrastructure, appli

Easy Apply

Contract, Third Party

Depends on Experience

IFS 7 Application Support - Remote

Remote

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Today

Key Responsibilities: User Support:Acting as a point of contact for end users, providing guidance, resolving inquiries, and ensuring effective use of the IFS system through training and documentation. User Maintenance:Onboarding and offboarding of users following very specific procedures to ensure compliance with audit requirements. Incident Problem Management:Logging and tracking tickets, resolving incidents and service requests, and proactively identifying and addressing recurring issues. SOX

Easy Apply

Contract, Third Party

Depends on Experience

eSignature/DocuSign Consultant

Remote

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10d ago

Job Title: DocuSign Platform Lead / Senior DocuSign Administrator Location: Remote Client: NTT Data / Thermo Fisher Position Summary We are seeking an experienced DocuSign Platform Lead / Senior DocuSign Administrator to own the administration, configuration, integration, support, and continuous improvement of the enterprise DocuSign eSignature platform. The ideal candidate will bring strong hands-on expertise in DocuSign administration, workflow and template design, REST API/SDK integrations,

Easy Apply

Contract, Third Party

Depends on Experience

ServiceNow Technical Lead - ITSM / ITAM / ITOM / CSM / FSM

Remote

•

Yesterday

ServiceNow ITSM / ITAM / ITOM / CSM / FSM Location :- Remote JD:- Experience as a Technical Lead Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for Ser

Easy Apply

Contract

Depends on Experience

Network Operations Center Technician (3rd Shift)

Annapolis, Maryland

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Today

Description Job Description Primary Responsibilities: Monitors network management system and engages telecom providers to drive restoral efforts. Tracks incident details and keeps information updated in the incident management tool in a timely manner with accurate information. Solves systems and network problems/questions with limited scope and complexity. Applies technical knowledge to oversee high availability IP networks, messaging systems, and Air to Ground data communications equipment and

Full-time

USD 27.00 - 30.00 per hour

ServiceNow SPM Technical Consultant

Remote

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9d ago

Role- ServiceNow SPM Technical Consultant Location :- Remote, USA Duration: Long Term Contract ServiceNow SPM Technical Consultant JD: Mandatory requirement to have active CSA & CIS CertificationCAD, CIS SPM, CIS APM Experience Required: 410 Years (Minimum 3+ years in ServiceNow developed and SPM solutions) Key Responsibilities: Design and develop ServiceNow SPM solutions based on business and functional requirements.Configure and customize SPM modules, including: Demand ManagementProject Po

Easy Apply

Contract

Depends on Experience

Network Operations Center Yechnician (3rd Shift)

Annapolis, Maryland

•

Today

Top Skills' Details OVERNIGHT SHIFT - 11 PM - 7:30 AM Rotations - 5 days on 2 days off; 5 days on 3 days off 1. Experience in a Network/Security operations center - 24/7 support environment; Proven experience in the intake, prioritization, triage, troubleshooting and escalation of network/systems/application incident and problem management. 2. Previous experience monitoring and troubleshooting system performance, troubleshoots, resolves, or escalates network issues; monitoring network manageme

Full-time

USD 27.00 - 30.00 per hour

ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect

Remote

•

12d ago

Role:- ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect Location: Remote (USA) Duration: 6 Months JD:- Experience as a Technical LeadExperienced in ITIL Process Definition, Integration Solutions, understanding Architecture solutionUnderstanding customer business requirements and convert to functional requirementsResponsible for reviewing requirements for accurate estimationExperienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area

Easy Apply

Contract

$60 - $70

ITIL jobs in Catonsville, MD, USA