ITIL jobs in Charlotte, NC

Charlotte, North Carolina

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Today

Key Responsibilities: Drive ITIL Availability Management initiatives across enterprise applications. Monitor and improve service availability and operational reliability. Analyze and report service metrics including: Service Availability SLA Compliance MTTR MTBF MTTD Incident and Problem Trends Develop executive dashboards using Power BI and Tableau. Collaborate with Infrastructure, Application, and Operations teams to improve production stability. Participate in Major Incident Managem

Contract

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Dynatrace Platform Administrator

Charlotte, North Carolina

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Today

Primary Skill: Python serves as a key automation and integration skill for this role, enabling the development of scripts to automate monitoring tasks, data collection, alert handling, and operational workflows. It is also useful for integrating Dynatrace with enterprise tools and improving monitoring efficiency across the environment. Secondary Skill:AppDynamics experience demonstrates familiarity with Application Performance Monitoring (APM) concepts, including application health monitoring,

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Full-time

Depends on Experience

Site System Administrator

Charlotte, North Carolina

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 86,450.00 per year

Production Support Engineer

Charlotte, North Carolina

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Today

Job#: 3047024 Job Description: Production Support Engineer Location: Charlotte, North Carolina (Onsite) Employment Type: Contract Contract Duration: 12 Months Role Overview We are seeking a Production Support Engineer responsible for providing end-to-end monitoring and support for critical infrastructure and application components. The role involves working independently on complex projects, often across multiple phases, to proactively identify and resolve performance issues before they im

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Full-time

$60 - $65 per hour

Analytics Consultant - Cloud Operations

Charlotte, North Carolina

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Today

Outstanding contract opportunity! A well-known Financial Services Company is looking for an Analytics Consultant - Cloud Operations in Chandler, AZ. Irving, TX. or Charlotte, NC. (hybrid 3 days on-site). Our ideal candidate will strengthen the team's KPI reporting and analytics capabilities by transforming operational data into meaningful insights and recommendations-preferably an Operational Analytics Consultant. While we're primarily looking for someone to strengthen the team's analytics capab

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Contract

$58.75 - $66.2

Lead Info Sec - IAM Tools Engineer - Charlotte, NC

Charlotte, North Carolina

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Today

Job Description A large enterprise financial services organization is looking for a Lead Information Security Engineer to join its Identity and Access Management technology group in Charlotte, NC. This position will serve as a senior technical resource responsible for protecting and maintaining a portfolio of business-critical IAM applications. The engineer will work across security engineering, application operations, infrastructure, and reliability initiatives to make sure these platforms rem

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Contract

USD 69.00 - 78.00 per hour

VP, Consumer Bank Service Delivery Manager

Charlotte, North Carolina

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Today

Role Summary/Purpose: The Service Delivery manager will be responsible for supporting all production applications and services for SYF?s Retail Bank. This role is responsible for collaborating with, 3rd Party Vendors, product owners, program manager and business leaders to ensure that all Service Levels are met or exceeded for the Digital Bank. Essential Responsibilities: Lead and govern the Digital Consumer Bank\'s Change, Incident and Release Management processes within SYF and with various

Full-time

SaaS Platform Engineer

Charlotte, North Carolina

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Today

Company Description CapTech is an award-winning consulting firm that collaborates with clients to achieve what's possible through the power of technology. At CapTech, we're passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and gover

Full-time

Manager, Technology VMO - Hybrid

Charlotte, North Carolina

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Today

What you'll need to succeed as a Manager, Technology VMO at XPO At a minimum, you'll need: Bachelor's degree or equivalent related work or military experience5 years of industry experience in IT product and services procurement, sourcing, and IT contract administration; preferably in large, multi-state, multi-national IT departmentsKnowledge of ITSM (IT Service Management) operations or service management processesExperience with contract administration, governance, and customer relationship ma

Full-time

USD 15.00 per hour

Desktop Engineer L1

Concord, North Carolina

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Today

Key Responsibilities: Provide on-site and desk-side support services to end users. Troubleshoot PC-related problems at the direction of CLIENT level 2 or SPOC. Complete incidents and requests within SLA in a pressurized environment. Build, configure and troubleshoot Install "Gold" image on customer PC and laptop applications and hardware components. Ensure tickets are updated on a daily basis. Support meeting room environments and video conferencing. Support printers, scanners, and other p

Full-time

ServiceNow Product Engineer

Charlotte, North Carolina

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Today

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Acce

Full-time

USD 110,000.00 - 128,000.00 per year

Azure Cloud Platform Engineer

Charlotte, North Carolina

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Today

Outstanding contract opportunity! A well-known Financial Services Company is looking for an Azure Cloud Platform Engineer in Chandler, AZ. Irving, TX. or Charlotte, NC. (hybrid 3 days on-site). Contract Duration: 6+ Months Required Skills & Experience 5+ years of Systems Engineering, Cloud Engineering, or Technology Architecture experience (or equivalent combination of work experience, military experience, training, or education). 5+ years of experience in IT infrastructure or cloud platform su

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Contract

$58.75 - $64.38

Software Engineer

Charlotte, North Carolina

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Today

Location: Charlotte, NC Salary: $68.00 USD Hourly - $73.00 USD Hourly Description: Senior Site Reliability Engineer (SRE) We are not accepting C2C or 1099 arrangements. Location: Charlotte, NC or Chandler, AZ (preferred) Employment Type: Contract (conversion not available) About the Role We are looking for a Senior Site Reliability Engineer (SRE) to help scale and modernize platform operations across Windows, Linux, and cloud-native environments. In this role, you will drive the transition

Contract

USD 68.00 - 73.00 per hour

Director of Operational Excellence Engineering

Hybrid in Charlotte, North Carolina

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Today

The Director of Operational Excellence Engineering will serve as a strategic individual contributor responsible for driving operational excellence and system reliability across B2C retirement platforms. Reporting directly to the Head Retirement Solutions Individual Technology (B2C), this role is essential to achieving our Executive Committee mandate to make 2026 the year of operational excellence, with particular focus on serving our top institutions, TRAC users, and participants. This position

Full-time

USD 178,000.00 - 271,000.00 per year

AVP- SQL Server Database Administrator

Fort Mill, South Carolina

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Today

Where Ambition Meets Innovation Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you'll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals. Job Overview: The AVP - Database Administrator's role will be responsible for the installation, configuration, maintenance, monitoring, upgrading a

Full-time

USD 113,712.00 - 189,520.00 per year

Chief Cybersecurity Risk Officer

Charlotte, North Carolina

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Today

Full-time

USD 300,000.00 - 400,000.00 per year

Application Support Engineer

Charlotte, North Carolina

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Today

Job#: 3046233 Job Description: Application Support Engineer Location: Charlotte, North Carolina (Onsite) Role Overview This role offers an opportunity to enhance domain, technical, and process expertise by supporting a critical Treasury portfolio. The position involves advancing monitoring knowledge with tools like Dynatrace and Splunk, and supporting applications on platforms such as Hadoop, Cloud, and Grids. The candidate will be expected to use AI in daily tasks and will develop process kn

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Full-time

$60 - $65 per hour

Software Engineer

Charlotte, North Carolina

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Today

Location: Charlotte, NC Salary: $64.00 USD Hourly - $69.00 USD Hourly Description: Senior Site Reliability Engineer (SRE) We are not accepting C2C or 1099 arrangements. Location: Charlotte, NC (Preferred) or Chandler, AZ Employment Type: Contingent / Contract Assignment About the Role We are looking for a Senior Site Reliability Engineer (SRE) to help drive the reliability, scalability, and security of enterprise platforms across Windows, Linux, and cloud-native environments. In this role,

Contract

USD 64.00 - 69.00 per hour

Sr ServiceNow CMDB (Remote)

Remote

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10d ago

Role: ServiceNow CMDBWork Location : Plano, TX (Remote) Lead the CMDB and Configuration Management service, ensuring accurate, complete, and reliable configuration data to support ITSM processes, service delivery, and operational decision-making. Manage complex CMDB-related service delivery activities, including data quality, CI lifecycle governance, relationship mapping, process adherence, and ongoing operational support. Lead cross-functional initiatives with ServiceNow, infrastructure, appli

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Contract, Third Party

Depends on Experience

ITIL jobs in Charlotte, NC, USA