Incident Manager jobs in Atlanta, GA

Incident Management Specialist/Production Support Telecom Billing

Atlanta, Georgia

•

Today

Job DescriptionWe are seeking a skilled Incident Management Specialist with strong domain knowledge in Telecom Billing, preferably with experience in Amdocs products. The ideal candidate will be adept at diagnosing and resolving complex technical issues, performing root cause analysis, and working across systems and teams to ensure service continuity and rapid issue resolution.Years of experience needed4-10 years of experience in Incident Management or Tech Support Roles.Experience with Amdocs t

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Contract

Depends on Experience

Lead Varicent ICM Developer

Remote or Almont, Colorado

•

Today

Description: **100% remote** We are seeking a highly skilled Varicent ICM Developer to lead the design, configuration, and implementation of the Varicent Incentive Compensation Management (ICM) platform. This role will work closely with business stakeholders, product managers, and technical teams to deliver a scalable, integrated solution that supports our incentive compensation strategies. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consul

Contract

USD 70.00 - 75.00 per hour

ICM Solution Architect (Remote) - Incentive Compensation Management

Remote

•

7d ago

Role: ICM Solution Architect - Incentive Compensation Management Location: Remote Job Description: ICM Expertise: strong hands-on experience with ICM (Configuration, Data intake, Plans, Hierarchies, Payouts) Solution Architecture: Ability to act as both functional and Technical Architect for ICM Integration Skills: Experience integrating ICM with Peoplesoft, OneStream, Salesforce, Excel and TDC. Data & Tool knowledge: Familiarity with credit allocation tools, legacy data warehouse and Migration/

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Third Party, Contract

Depends on Experience

Incident & Request Manager Non-Production Environments

Atlanta, Georgia

•

2d ago

Job Title: Incident & Request Manager Non-Production Environments (Onsite) Location: Atlanta GA or Bellevue WA (3 to 5Days) Must Have Skills Skill 1 Yrs of Exp Incident Analysts Skill 2 Yrs of Exp SRE Skill 3 Yrs of Exp ITIL Incident Key Responsibilities Incident Management Own the incident lifecycle: detection, triage, response, resolution, and closure. Act as the primary escalation point for project/product delivery teams during NPE incidents. Lead war rooms for critical incidents, coordinat

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Contract

Depends on Experience

Senior Incident Manager (Remote)

Remote

•

Today

DivIHN (pronounced divine ) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply o

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Contract

$98

Security Analyst

Hybrid in Atlanta, Georgia

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2d ago

Job ID: GA-776570 Hybrid/Local (Atlanta ONLY) Security Analyst (C2H/12+) with SIEM, EDR, IDS, threat hunting, incident response, vulnerability management, data governance experience Location: Atlanta, GA (DOR) Duration: 12 Months *Candidate MUST be local to Metro Atlanta* ** -Permanent Resident** Bachelor s degree in computer science/information technology/information security or related field or equivalent experience Required Experience and demonstrated success in technology leadership with em

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Contract, Third Party

Depends on Experience

Senior Security Engineer (Incident Response & Automations)

Remote or New York, New York

•

Today

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy

Full-time

USD 198,000.00 per year

Cybersecurity Specialist 3

Atlanta, Georgia

•

2d ago

Launch Your Career with Cook Systems Ready to elevate your career? , a certified veteran-owned IT consulting firm, has been transforming businesses and careers since 1990. Whether youre aiming to work with a Fortune 500 company or a small business, weve got you covered. Our core valuesintegrity, investment, and innovationdrive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work-life balance and personal growth. Our cutting-ed

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Contract, Third Party

Depends on Experience

Major Incident Manager (Part-Time)

Remote

•

9d ago

Major Incident Manager Parttime, weekend shift Shift/Day Requirements: (2) 12 hours weekend shifts - Friday11pm EST to 11am and Saturday 11pm to 11am Fully Remote: Candidates Must be Local to CST or EST Description: Preferred Skills: Logical reasoning skills, Service Now skills, Help Deskexperience The primary purpose of the Major Incident Manager role is to ensure thatimpacting incidents are managed effectively and professionally, resulting inthe restoration of normal service quickly, efficient

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Contract

$0 - $0

Major Incident Manager

Remote

•

Today

World Wide Technology is looking for a Major Incident Manager. This role is part of WWT s Strategic Resourcing services and is a contract role. The candidate will be supporting a WWT customer and will be employed by one of WWT s preferred partners. The partner will provide full compensation and benefit information prior to employment with the partner. Job Title: Major Incident Manager Job Location: Remote Employment Type: Contract Duration: 12 Months Rate/Salary: A reasonable estimate of the cur

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Contract

$70 - $80

Assistant Vice President, ICM CCR Data Analyst

Remote or Tampa, Florida

•

Today

Overview of the Organization: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value

Full-time

USD 87,280.00 - 130,920.00 per year

Sr. Systems Engineer

Atlanta, Georgia

•

Today

The Systems Engineer is focused on the design, construction, testing, implementation and optimization of infrastructure systems. '-Investigates and resolves level 1 problem on network infrastructure hardware. -Utilizes standard tools to analyze, identify, and resolve technical problems. '-Serves as an escalation point for level 1 problem or incident management. -Analyzes performance problems and recommends solutions to enhance functionality, reliability, and/or usability. -Serves as a liaison be

Full-time

Incident & Request Lead (Non-Production)

Atlanta, Georgia

•

Yesterday

Required Skills & Experience 8 10 years in Incident Management, IT Operations, or SRE leadership. Experience managing teams (Incident Analysts, SREs). Strong knowledge of AWS, Kubernetes, CI/CD pipelines, and observability tools like Splunk, Prometheus, or Grafana. Deep familiarity with ITIL Incident, Problem, and Request management processes. Excellent crisis handling, communication, and stakeholder management skills. Own the full lifecycle of incidents in non-production: detection triage resol

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Full-time

Depends on Experience

Cybersecurity Specialist 3

Atlanta, Georgia

•

Today

Job Summary (List Format): - Lead the development and delivery of IT security standards, best practices, architecture, and systems to ensure enterprise-wide information system security. - Participate in advanced information security projects, focusing on complex and novel threats that bypass automated systems. - Perform deep-dive threat hunting to proactively identify sophisticated, covert threats. - Investigate, triage, and respond to security incidents, documenting findings and determining

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Third Party, Contract

Information Security Analyst

Atlanta, Georgia

•

7d ago

Easy Apply

Contract, Third Party

Depends on Experience

Sr. Systems Engineer

Atlanta, Georgia

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10d ago

Job Details: Job Title: Sr. Systems Engineer Duration: Long-Term Contract Location: Atlanta, GA || Hybrid Job Description: Monitor, operate, and maintain critical infrastructure across airport communication rooms and data centers, including UPS, PDUs, generators, HVAC/CRAC units, chillers, and fire-life-safety systems.Conduct assessments to verify equipment performance, environmental stability, and compliance with IT and safety standards.Ensure uninterrupted operations during utility power event

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Third Party, Contract

$50 - $55

Sr Systems Engineer

Atlanta, Georgia

•

Today

Our client, a major U.S. airline, is actively looking for a Senior System Engineer to join their team in Atlanta, GA! This role is fully onsite and open to local candidates only Contract Duration: 12 months Required Skills & Experience UPS systems HVAC systems Facilities management 6 years of experience required Desired Skills & Experience Facilities management Data center environment What You Will Be Doing Monitor, operate, and maintain critical infrastructure across airport communication rooms

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Full-time

45.72/hr - 50.72/hr

Cybersecurity Specialist 3

Hybrid in Atlanta, Georgia

•

Yesterday

Cybersecurity Specialist 3 Rate : ALAP Address : Atlanta - GA 30345 Last Date : 9/26/2025 Hybrid *Candidate MUST be local to Metro Atlanta* ** -Permanent Resident** *Tax Clearance Letter Job Summary: An advanced-level security professional, participates in advanced information security related projects, performs deep-dive threat hunting, incident response, vulnerability management, and security architecture design, focusing on complex and novel threats that bypass automated systems. Is trained

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Contract, Third Party

Depends on Experience

DevOps/Reliability Engineer

Atlanta, Georgia

•

Today

An automation-focused technology company supporting critical infrastructure industries is seeking its first U.S.-based Customer Reliability Engineer. This role represents a unique opportunity to be the first point of contact for reliability and incident response in North America-owning uptime, disaster recovery, and customer-facing incident handling during hours when the global DevOps team is offline. The position is designed for an engineer who will not only maintain system stability but also e

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Full-time

135k - 160k

UKG Administrator

Atlanta, Georgia

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a UKG Administrator in Atlanta, GA. Duties Include: * Support issue management and daily resolutions in our IT ticket systems for UKG WFM in alignment with Service SLAs * Responsible to work with users to resolve accrual discrepancies based on December 2024 balances, their current plan and years of service, time taken and manage system updates to resolve issues * Troubleshooting capabilities familiar with UKGWFM business structures and data

Contract, Third Party

$60 - $75 hourly

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Incident Manager jobs in Atlanta, GA, USA