St. Louis, Missouri
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Today
Location SAINT LOUIS, MO 63110Scheduled Hours 40 Position Summary This role leads Tier 2 Help Desk operations end-to-end: owning the team, budget, and SLA/incident performance; providing technical guidance; driving a customer-first culture; and partnering across campuses (Medical School, BJC, Danforth) on shared support solutions. It also sets escalation standards between Tier 1 and Tier 2, owns the critical relationships with our Tier 3 partners, pushes continuous improvement, and represents E
Full-time
USD 110,300.00 - 194,200.00 per year

















