Interactive Voice Response jobs in Santa Clara, CA

Remote

•

30+d ago

Location: Remote for Canadian Client Employment Type: Full-Time C2C/Incorporated welcome) About the RoleWe are seeking an experienced IVR Developer to join our team supporting enterprise contact center solutions for a bank. This role is ideal for a developer with strong expertise in Cisco CVP, Java, and contact center technologies, with hands-on experience building scalable customer self-service IVR applications and integrating them with backend systems. You will work closely with architects, bu

Easy Apply

Full-time

Depends on Experience

Senior Developer

Sunnyvale, California

•

Today

Job Requirements .Job Title: Salesforce Developer Duration: 6-12+ Months Contract Location: REMOTE Application Development: Design, develop, test, and deploy high-quality software solutions in support of the SBA Contact Centers project. System Integration: Build and maintain integrations between contact center platforms, CRMs, databases, and third-party APIs. Technical Leadership: Act as a senior technical resource, writing clean, scalable code and participating in code reviews to ensure best

Full-time

Engineering Manager, AI Orchestrator

Mountain View, California

•

30+d ago

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we

Full-time

USD 200,000.00 - 250,000.00 per year

Staff Applications Engineer - Power

San Jose, California

•

Today

About Analog Devices Analog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's inno

Full-time

USD 150,978.00 - 218,624.00 per year

Staff Field Applications Engineer - Power

San Jose, California

•

Today

Full-time

USD 163,530.00 - 224,854.00 per year

Senior Staff Software Engineer-Voice AI Agent Prompting

Santa Clara, California

•

Today

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500 work smarter, faster,

Full-time

USD 190,900.00 - 334,100.00 per year

Manager, Software Engineering Omni Channel Management

Santa Clara, California

•

Today

Full-time

USD 166,500.00 - 291,400.00 per year

Business Analyst_CCaaS_ Amazon Connect_Health Care_Remote

Remote

•

Yesterday

Role:-Business Analyst Location:-Remote Mandatory key skills: Cloud contact center(CCaaS)(Amazon Connect),Business Analysis, Consulting Job Description We are seeking an experienced Contact Center Business Analyst (Senior BA) / Contact Center Discovery Consultant to support a large-scale contact center transformation initiative.The primary responsibility of this role is to lead discovery activities and document the current-state contact center environment, including customer journeys, agent wo

Easy Apply

Contract, Third Party

Depends on Experience

Amazon Connect Developer – Conversational AI (W2)

Remote

•

Yesterday

URGENT HIRING | Business Process Designer Conversational AI Location: Remote USA Experience: 6+ Years Work Authorization: H-1B candidates may be considered Industry: Healthcare experience required Required Skills & Qualifications: 6+ years of experience in Conversational AI, business process analysis, and process mapping.Hands-on experience with Amazon Connect and contact flow design.Strong knowledge of IVR, Amazon Lex V2, and Amazon Q in Connect.Experience analyzing business requirements a

Easy Apply

Contract

Depends on Experience

Advanced Power Integrity & Power Delivery Architect

Palo Alto, California

•

Today

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it

Full-time

USD 186,000.00 - 296,000.00 per year

Genesys Conversational AI Architect

Remote

•

10d ago

Title: Genesys Conversational AI Architect Location: Remote Duration: 12 Months Top Skills Required: Conversational AI & Agentic AIGenesys Cloud & CCaaSDigital & Voice Bot DevelopmentIVR, Routing & API IntegrationSolution Architecture & Technical ConsultingTesting, Troubleshooting & Delivery

Easy Apply

Contract

70 - 75

Senior RAVE Clinical Database Programmer

Remote or New Jersey

•

14d ago

Job Description: The Senior RAVE Clinical Database Programmer participates in the design, development, validation, and maintenance of clinical study databases. This individual applies advanced knowledge of CRF design, database configuration, edit check programming, custom programming, reporting, system integrations, and CDMS functionality while partnering closely with Clinical Data Management and cross-functional study teams to support successful clinical trial execution. Key Responsibilities:

Full-time

Business Analyst

Remote

•

Yesterday

Job Description: Business Analyst (BA) Domain: Healthcare, Pharmacy, Retail Required Skills: Business Analysis, IVR, Web Applications Location: Dallas, TX/ New York/ North Carolina Job Summary We are seeking an experienced Business Analyst to work with business stakeholders, technical teams, and end users to gather requirements, analyze business processes, and translate business needs into functional requirements. The ideal candidate should have domain experience in Healthcare, Pharmacy, or Reta

Easy Apply

Third Party, Contract

Depends on Experience

Staff ATE Test Engineer

Milpitas, California

•

Today

Full-time

USD 130,168.00 - 188,490.00 per year

Senior Rave Clinical Database Programmer

Remote or New York, New York

•

14d ago

Summary: The Senior RAVE Clinical Database Programmer participates in the design, development, validation, and maintenance of clinical study databases. This individual applies advanced knowledge of CRF design, database configuration, edit check programming, custom programming, reporting, system integrations, and CDMS functionality while partnering closely with Clinical Data Management and cross-functional study teams to support successful clinical trial execution. Key Responsibilities: Serve as

Full-time

Technical Support Engineer

Remote

•

Today

What You Can Expect As a Technical Support Engineer on Zoom's Escalation Engineering team, you'll function as the highest level of technical escalation within Zoom Support, owning complex, sensitive, and high-priority customer cases from initial report through full resolution. Working at the intersection of customer advocacy and engineering collaboration, you'll use advanced diagnostic tools including log analysis, packet captures, and SIP traces to solve issues that few others can. This is a r

Full-time

USD 76,800.00 - 186,200.00 per year

Customer Service Representatives

Remote

•

Today

Job Title: Customer Service Representatives Location: McKinney, TX Employer: 4Consulting, Inc Position Type: Full Time Worksite: Remote Position Summary 4Consulting, Inc is seeking a qualified Customer Service Representatives to support technology consulting, application development, systems analysis, testing, data management, cybersecurity, infrastructure, or project delivery services for client projects. The selected candidate will perform duties consistent with the clients project req

Easy Apply

Full-time, Third Party

Depends on Experience

Enterprise Transfer Intelligence Data Scientist - Remote

Remote or Minnetonka, Minnesota

•

Today

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together The Enterprise Transfer Intelligence Data Scientist will play a key role in advancing the Contact Cente

Full-time

USD 72,800.00 - 130,000.00 per year

AWS Connect Developer

Remote

•

Today

The AWS Connect Developer designs, implements, and maintains cloud-based contact center solutions using Amazon Connect and integrated AWS serverless services. The role develops interactive voice response (IVR) flows, Python-based functions, and secure API integrations that connect customer interactions with enterprise applications and data stores. This position supports reliable contact routing, efficient data access, and a consistent caller experience. The developer automates infrastructure pr

Full-time

AI Transformation Strategist

Remote

•

Today

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? A NiCE AI Transformation Strategist sits at the intersection of enterprise strategy and hands-on AI agent delivery. You will primarily engage at the VP and Director level - wi

Full-time

Interactive Voice Response jobs in Santa Clara, CA, USA