Junior Helpdesk Jobs in Baltimore, MD

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Entry Level Help Desk : Remote

TEKsystems

Remote or Cedar Rapids, Iowa, USA

Full-time

Job DescriptionJob Description100% Remote: Equipment Provided. 4 month Contract to hire! Paid Training. Top Skills' Details 1. Windows Operating Systems 2. Call Center- Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity

Help Desk Coordinator/Junior Analyst - Remote

Obxtek Inc.

Remote

Full-time

OBXtek, Inc. is staffing for a Help Desk Junior Analyst position. This position is twofold:Tier 1 Helpdesk support and Federal Conviction Withdrawal Database (FCWD) Assistant. Position Summary The Junior Analyst primary responsilities are Help Desk Tier 1 support for the FMCSA CDLIS Gateway responding to customer qeries by email and phone. The Analyst will also support the processing and management of conviction and withdrawal data for the State FCWD UI. This includes handling transmissions rec

Entry Level Brokerage / Trading Operations Analysts

Kellton

Baltimore, Maryland, USA

Contract

Title: Entry Level Brokerage / Trading Operations AnalystsLocation: Baltimore, MD Remote/Hybrid/Onsite: Hybrid Position Type: Contract, possible temp-to-perm Duration: 12+ months Rate: $20.00/hr - Hybrid- 3 days mandatory in office Top Skills: Bachelor s degree OR solid finance experience REQUIRED Proficiency in Excel & Word REQUIRED ** Strong communication skills, verbal and written required ** - Risk management Responsibilities include: Daily Trade Support functions for futures and optio

Junior Automated & Manual Test Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required - G

Next Step Systems

Annapolis Junction, Maryland, USA

Full-time

Junior Automated & Manual Test Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We are currently looking for a Junior Automated & Manual Test Engineer for a great opportunity in Annapolis Junction, MD. The Junior Automated & Manual Test Engineer must have an active TS/SCI with a Full Scope Polygraph Security Clearance. This is a hybrid position with the ability to work 1-2 days/week remotely. - We are looking for a Test Engineer who has experienc

Senior Computer Specialist

4A-Consulting

Pikesville, Maryland, USA

Full-time

Senior Computer Specialist Pikesville, MD (Hybrid) Long Term Contract Duties/Responsibilities 1. Management of and timely response to web help desk tickets (expectation is a ticket is responded to within 24 hours of receipt on a non-urgent issue, urgent issues should be followed up on immediately and if travel is involved response within 4 hours). 2. Support of the Caliber CAD, RMS and Mobile system for the Maryland State Police (MSP), Maryland Transportation Authority Police (MDTA), Maryland Tr

End User System Specialist

DK Consulting

Baltimore, Maryland, USA

Contract, Third Party

Position: End User System Specialist Client: Maryland Transit Administration Location: 6 Saint Paul Street, Baltimore, MD 21202 Duration: Until February 2026 Interview mode: Virtual DK Consulting Overview: Founded in May 2003, DK Consulting, LLC, a woman-owned small business, was formed to provide management and technology solutions based on industry best practices. DK Consulting, LLC works with multiple State, Federal, and Commercial customers, and our services range from providing customers wi

Senior Computer Specialist

Mansai Corporation

Baltimore, Maryland, USA

Full-time

Duties/Responsibilities 1. Management of and timely response to web help desk tickets (expectation is a ticket is responded to within 24 hours of receipt on a non-urgent issue, urgent issues should be followed up on immediately and if travel is involved response within 4 hours). 2. Support of the Caliber CAD, RMS and Mobile system for the client 3. Management and support of CAD RMS training lab. 4. On-site support of barracks and allied agency communication centers (up to 1600 miles per year). 5

Senior Systems Administrator

Enhanced Computing Solutions

Sparks, Maryland, USA

Full-time

Job DescriptionJob DescriptionoverviewThe number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Systems Administrator plays an important role in making sure that happens. The Senior Systems Administrator handles escalated support requests for the Service Delivery Team. They are assigned the support requests that the Junior Helpdesk Technician can t handle as well as any projects that require assistance as well as monitor and manage client backups. When h

Systems Administrator- FS Poly

Dunhill Professional Search

Fort Meade, Maryland, USA

Full-time

Systems Administrator Carries out moderately complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. Actively manage enterprise computer systems and networks, analyzing technical issues, and developing and implementing correcti

Level 3 Help Desk Technician

Enhanced Computing Solutions

Sparks, Maryland, USA

Full-time

Job DescriptionJob DescriptionOVERVIEWThe number one goal of everyone in our team is to make our Clients exceptionally happy. The Level 3 Help Desk Technician plays an important role in making sure that happens. The Level 3 Help Desk Technician handles escalated support requests for the Service Delivery Team. They are assigned the support requests that the Junior Helpdesk Technician can t handle. When help is needed the Level 3 Help Desk Technician can turn to the Service Delivery Manager for gu

Help Desk Analyst

Robert Half

Baltimore, Maryland, USA

Full-time

Job DescriptionJob DescriptionWe are seeking an experienced Help Desk Analyst for our team operating within the Amusement/Recreation Ser/Entertainment industry. The role is based in BALTIMORE, Maryland, 21244-2501, United States and offers an exciting opportunity. Responsibilities: Provide technical assistance related to Android Development and Microsoft tools. Tackle issues related to Cisco and Citrix Technologies. Conduct regular checks and maintenance on Mac Computers. Manage and resolve quer

Fortinet Infrastructure Engineer and Firewall Architect

Collinwood Technology Partners

Remote

Full-time

Collinwood is assisting our client, (a large manufacturing company) in seeking a Fortinet Infrastructure Engineer & Firewall Architect. This is a highly technical role, and as a Junior position, requires extensive knowledge of many domains in the information security and IT management realm, as well as deep and wide knowledge of the Fortinet fabric, applications, and products. This knowledge extends to all network switch LAN/WAN technology including Wireless Access Systems. What we need from yo

System Admin III- FS Poly

Dunhill Professional Search

Fort Meade, Maryland, USA

Full-time

System Administrator Clearance Level: TS/SCI w/FS Poly Required* Responsible for unique or complex information systems and/or information technology projects across more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. Provides direction to other IT Administrators on the project in a senior ad

IT Infrastructure Manager

Veritas Partners

Baltimore, Maryland, USA

Full-time

Our client is a growing financial services firm. They are currently seeking an Infrastructure Manager to report to their CTO. Responsibilities: The Infrastructure Manager provides direct input in developing strategic objectives and operational outcomes of technology services and is accountable for the implementation of standard processes and procedures for technology service components within the organization.Manages and ensures compliance and system SLAs are meeting performance levels.Provides

Queue Coordinator, Mid-level (Day Shift)

Independent Software

Columbia, Maryland, USA

Full-time

Job DescriptionJob DescriptionWhat you will be doing! As a Mid-level Queue Coordinator you will be a part of a 24x7 Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and objectives are met. Requirements: Monitoring dedicated queues and assign tickets to appropriate resources for troubleshooting and ticket resolution

DevOps Systems Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required - G

Next Step Systems

Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We have multiple DevOps Systems Engineer openings available. The DevOps Systems Engineer must have an active TS/SCI with a Full Scope Polygraph Security Clearance. This DevOps Systems Engineer position is 100% Onsite and not Remote. DevOps Systems Engineer Responsibilities: - Manage system requirements and derived requirements to ensure the delivery of production systems that are com

CAD or RMS System Analyst

Mansai Corporation

Pikesville, Maryland, USA

Contract, Third Party

Duties Responsibilities: Support of the Caliber CAD, RMS and Mobile system for the Maryland State Police (MSP), Maryland Transportation Authority Police (MDTA), Maryland Transit Administration Police (MTA) and Natural Resources Police (NRP). Management and support of CAD RMS training lab. On-site support of barracks and allied agency communication centers Jasper Reports support and design. Records management audits (Monthly). Systems analysis and improvement initiatives. Attendance at MSP ITD

IT Manager

Robert Half

Baltimore, Maryland, USA

Full-time

Job DescriptionJob DescriptionWe are offering a permanent employment opportunity for an IT Manager in the non-profit sector, located in Baltimore, Maryland. This role is crucial to our organization as it involves managing and guiding the Help Desk team, ensuring timely resolution of incidents and requests, and handling complex technical problems. Responsibilities: Lead the Help Desk team, which includes task allocation and scheduling. Mentor the Help Desk team through performance evaluations, c

IT Technician

Sparksoft

Columbia, Maryland, USA

Full-time

Join us at Sparksoft, where we're not just another tech company we're a catalyst for change. Our mission isn't just to offer IT solutions; it's to revolutionize the way you work. Here, passion isn't just a buzzword; it's the fuel behind groundbreaking ideas and transformative technologies. We serve a wide range of government clients, delivering impact that's felt across the nation. Our true strength lies in our people. They're the problem-solvers and innovators consistently delivering extraordin

System Administrator Level 2

Birchmere Group

Fort Meade, Maryland, USA

Full-time

Job DescriptionJob DescriptionSalary: Depends on Experience You MUST already have a TS/SCI Clearance with a Polygraph to qualify The Level 2 System Administrator shall possess the following capabilities: Provide support for implementation, troubleshooting and maintenance of IT systems. Manage the daily activities of configuration and operation of IT systems. Provide assistance to users in accessing and using IT systems. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, d